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This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
201040022NW ARKANSAS HOSPITALS, LLC609 WEST MAPLE AVENUESPRINGDALEAR72764WASHINGTON47975157116%20%74%5%18%77%12%30%58%8%25%67%23%18%59%10%20%70%8%30%62%86%14%9%23%68%6%23%71%300 or more32%
202040026ST JOSEPHS MERCY HEALTH CENTER INC300 WERNER STREETHOT SPRINGSAR71903GARLAND50162210005%18%77%5%15%80%10%29%61%8%23%69%23%17%60%11%20%69%9%34%57%82%18%7%21%72%3%24%73%300 or more40%There were discrepancies in the data collection process
203040027BAXTER REGIONAL MEDICAL CENTER624 HOSPITAL DRIVEMOUNTAIN HOMEAR72653BAXTER87050810003%19%78%5%17%78%6%24%70%6%24%70%22%18%60%9%23%68%9%36%55%85%15%7%17%76%2%23%75%300 or more33%
204040029CONWAY REGIONAL MEDICAL CENTER2302 COLLEGE AVENUECONWAYAR72034FAULKNER50132938314%15%81%4%13%83%8%27%65%6%24%70%18%15%67%8%16%76%5%25%70%82%18%6%22%72%3%26%71%300 or more31%
205040036BAPTIST HEALTH MEDICAL CENTER NORTH LITTLE ROCK3333 SPRINGHILL DRIVENORTH LITTLE ROCKAR72117PULASKI50120230005%16%79%5%13%82%10%23%67%6%23%71%20%16%64%6%18%76%11%26%63%82%18%8%17%75%4%19%77%300 or more31%
206040039ARKANSAS METHODIST MEDICAL CENTER900 WEST KINGSHIGHWAYPARAGOULDAR72450GREENE87023970004%15%81%3%11%86%6%23%71%6%22%72%19%17%64%5%18%77%5%26%69%80%20%10%20%70%6%26%68%300 or more29%
207040041ST MARYS REGIONAL MEDICAL CENTER1808 WEST MAIN STREETRUSSELLVILLEAR72801POPE47996828417%19%74%6%14%80%12%26%62%9%23%68%27%18%55%13%18%69%14%31%55%81%19%14%24%62%11%32%57%300 or more32%
208040042CRITTENDEN MEMORIAL HOSPITAL200 TYLERWEST MEMPHISAR72301CRITTENDEN87073515008%15%77%5%12%83%12%23%65%12%20%68%21%15%64%13%20%67%9%23%68%82%18%12%25%63%8%35%57%300 or more22%
209040047FIVE RIVERS MEDICAL CENTER2801 MEDICAL CENTER DRIVEPOCAHONTASAR72455RANDOLPH87089260003%18%79%3%11%86%5%21%74%3%21%76%21%22%57%8%16%76%7%29%64%84%16%8%25%67%4%35%61%Between 100 and 29939%
210040050OUACHITA COUNTY MEDICAL CENTER638 CALIFORNIA AVENUECAMDENAR71701OUACHITA87083610002%14%84%3%12%85%5%18%77%4%22%74%21%17%62%4%17%79%7%26%67%78%22%7%25%68%3%30%67%300 or more24%
211040051DREW MEMORIAL HOSPITAL778 SCOGIN DRIVEMONTICELLOAR71655DREW87036724116%19%75%1%9%90%15%24%61%7%25%68%23%21%56%10%27%63%13%26%61%78%22%10%26%64%5%32%63%300 or more21%
212040055SPARKS REGIONAL MEDICAL CENTER1001 TOWSON AVENUEFORT SMITHAR72901SEBASTIAN501441400010%23%67%6%17%77%20%31%49%13%25%62%27%21%52%17%22%61%15%32%53%82%18%18%25%57%9%30%61%300 or more27%
213040062ST EDWARD MERCY MEDICAL CENTER7301 ROGERS AVEFORT SMITHAR72917SEBASTIAN47931460005%18%77%2%16%82%11%27%62%7%24%69%19%18%63%14%20%66%11%31%58%85%15%7%22%71%4%20%76%300 or more40%There were discrepancies in the data collection process
214040067MAGNOLIA HOSPITAL101 HOSPITAL DRIVEMAGNOLIAAR71754COLUMBIA87023530005%13%82%1%11%88%8%21%71%5%22%73%20%16%64%8%17%75%4%24%72%86%14%6%22%72%4%17%79%Between 100 and 29929%
215040069GREAT RIVER MEDICAL CENTER1520 N DIVISION STREETBLYTHEVILLEAR72315MISSISSIPPI870838730010%15%75%8%14%78%16%21%63%12%19%69%23%16%61%22%21%57%13%24%63%79%21%12%35%53%13%39%48%Between 100 and 29924%
216040071JEFFERSON REGIONAL MEDICAL CENTER1600 WEST 40TH AVENUEPINE BLUFFAR71603JEFFERSON87054171007%17%76%4%13%83%10%23%67%9%21%70%24%16%60%14%23%63%8%26%66%85%15%10%26%64%7%35%58%300 or more28%
217040072BAPTIST HEALTH MEDICAL CENTER-STUTTGART1703 NORTH BUERKLE ROADSTUTTGARTAR72160ARKANSAS87067335115%14%81%1%9%90%9%17%74%6%21%73%17%12%71%14%19%67%5%26%69%84%16%10%24%66%6%35%59%Between 100 and 29924%
218040074NORTH METRO MEDICAL CENTER1400 BRADEN STREETJACKSONVILLEAR72076PULASKI501985700011%17%72%8%16%76%17%19%64%12%21%67%27%16%57%13%21%66%5%26%69%78%22%15%26%59%14%29%57%Between 100 and 29931%
219040076HOT SPRING COUNTY MEDICAL CENTER1001 SCHNEIDER DRIVEMALVERNAR72104HOT SPRING50133749118%17%75%4%9%87%14%27%59%11%29%60%21%21%58%6%22%72%8%29%63%75%25%12%25%63%7%38%55%Between 100 and 29924%
220040078NATIONAL PARK MEDICAL CENTER1910 MALVERN AVENUEHOT SPRINGSAR71901GARLAND50132110005%20%75%3%15%82%10%29%61%6%25%69%22%20%58%10%19%71%6%31%63%85%15%6%21%73%4%20%76%300 or more33%
221040080HARRIS HOSPITAL1205 MCLAIN STREETNEWPORTAR72112JACKSON87052389118%17%75%7%14%79%14%22%64%10%22%68%19%14%67%20%19%61%14%25%61%85%15%14%26%60%11%38%51%300 or more26%
222040084SALINE MEMORIAL HOSPITAL#1 MEDICAL PARK DRIVEBENTONAR72015SALINE50177660003%14%83%6%12%82%6%25%69%8%17%75%20%17%63%11%19%70%9%29%62%83%17%7%16%77%5%22%73%300 or more40%
223040085HELENA REGIONAL MEDICAL CENTER1801 MARTIN LUTHER KING DRIVEHELENAAR72342PHILLIPS87033858008%16%76%5%12%83%14%25%61%11%19%70%19%17%64%12%18%70%7%25%68%78%22%12%22%66%8%39%53%300 or more27%
224040088MEDICAL CENTER SOUTH ARKANSAS700 WEST GROVE STREETEL DORADOAR71731UNION87086320008%17%75%5%14%81%10%21%69%9%22%69%21%16%63%14%21%65%8%24%68%80%20%10%25%65%7%30%63%300 or more31%
225040114BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK9601 INTERSTATE 630, EXIT 7LITTLE ROCKAR72205PULASKI50120220004%17%79%5%13%82%10%26%64%5%23%72%20%18%62%7%20%73%6%26%68%81%19%6%20%74%4%19%77%300 or more30%
226040118NEA BAPTIST MEMORIAL HOSPITAL3024 STADIUM BOULEVARDJONESBOROAR72401CRAIGHEAD87097270002%14%84%3%12%85%8%20%72%4%21%75%15%15%70%8%20%72%4%27%69%85%15%4%17%79%2%12%86%300 or more36%
227040119WHITE RIVER MEDICAL CENTER1710 HARRISON STREETBATESVILLEAR72503INDEPENDENCE87026212002%17%81%4%13%83%7%24%69%3%25%72%16%20%64%9%21%70%6%27%67%85%15%7%19%74%3%28%69%300 or more26%
228040132LEO N LEVI NATIONAL ARTHRITIS HOSPITAL300 PROSPECT AVEHOT SPRINGSAR71901GARLAND5016241281Not AvailableThe number of cases/patients is too few to report
229040134ARKANSAS HEART HOSPITAL1701 S SHACKLEFORD ROADLITTLE ROCKAR72211PULASKI50121970001%13%86%2%14%84%2%13%85%4%20%76%14%20%66%2%13%85%5%22%73%85%15%1%9%90%1%6%93%Between 100 and 29942%
230040137ST VINCENT MEDICAL CENTER/NORTH2215 WILDWOOD AVENUESHERWOODAR72120PULASKI50155271005%16%79%5%13%82%11%23%66%7%20%73%21%17%62%8%20%72%7%21%72%83%17%9%23%68%6%21%73%300 or more31%
231040147ARKANSAS SURGICAL HOSPITAL5201 NORTH SHORE DRIVENO LITTLE ROCKAR72118PULASKI50174880002%10%88%3%9%88%6%15%79%5%16%79%11%14%75%7%11%82%1%9%90%88%12%3%8%89%2%6%92%300 or more56%
232040152PHYSICIANS' SPECIALTY HOSPITAL3873 NORTH PARKVIEW DRIVEFAYETTEVILLEAR72703WASHINGTON47957170022%10%88%2%9%89%3%12%85%4%14%82%11%15%74%5%13%82%1%13%86%90%10%6%9%85%3%10%87%Between 100 and 29952%
233040153WADLEY REGIONAL MEDICAL CENTER AT HOPE2001 SOUTH MAINHOPEAR71801HEMPSTEAD8707772323Not AvailableResults are not available for this reporting period
234041300NORTH LOGAN MERCY HOSPITAL500 EAST ACADEMYPARISAR72855LOGAN4799636101Not AvailableResults are not available for this reporting period
235041302RIVER VALLEY MEDICAL CENTER200 NORTH THIRD STREETDARDANELLEAR72834YELL4792294677Not AvailableResults are not available for this reporting period
236041303MERCY HOSPITAL TURNER MEMORIAL801 WEST RIVER STREETOZARKAR72949FRANKLIN4796674138Not AvailableResults are not available for this reporting period
237041304EUREKA SPRINGS HOSPITAL, LLC24 NORRIS STREETEUREKA SPRINGSAR72632CARROLL4792537400Not AvailableResults are not available for this reporting period
238041305ST EDWARD HEALTH FACILITIES OF SCOTT COUNTY1341 WEST SIXTH STREETWALDRONAR72958SCOTT4796374135Not AvailableResults are not available for this reporting period
239041306COMMUNITY MEDICAL CENTER IZARD COUNTY103 GRASSE STREETCALICO ROCKAR72519IZARD8702973726Not AvailableResults are not available for this reporting period
240041307CROSSRIDGE COMMUNITY HOSPITAL310 SOUTH FALLS BOULEVARDWYNNEAR72396CROSS8702383300Not AvailableResults are not available for this reporting period
241041308MCGEHEE HOSPITAL900 SOUTH THIRD STREETMCGEHEEAR71654DESHA8702225600Not AvailableResults are not available for this reporting period
242041309LAWRENCE MEMORIAL HOSPITAL1309 WEST MAINWALNUT RIDGEAR72476LAWRENCE8708861200Not AvailableResults are not available for this reporting period
243041310STONE COUNTY MEDICAL CENTERHIGHWAY 14 EASTMOUNTAIN VIEWAR72560STONE8702694361Not AvailableResults are not available for this reporting period
244041311HOWARD MEMORIAL HOSPITAL130 MEDICAL CIRCLENASHVILLEAR71852HOWARD87084544005%18%77%4%14%82%7%14%79%4%23%73%18%15%67%6%17%77%6%19%75%78%22%8%18%74%7%23%70%Fewer than 10022%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
245041312BAPTIST HEALTH MEDICAL CENTER HEBER SPINGS1800 BYPASS ROADHEBER SPRINGSAR72543CLEBURNE50188730001%11%88%3%11%86%1%16%83%4%18%78%15%17%68%5%12%83%2%16%82%88%12%2%18%80%2%18%80%Between 100 and 29937%
246041313OZARK HEALTH2500 HIGHWAY 65 SOUTHCLINTONAR72031VAN BUREN5017457004Not AvailableResults are not available for this reporting period
247041314DEWITT HOSPITAL & NURSING HOME, INC1641 WHITEHEAD DRIVEDE WITTAR72042ARKANSAS8709463571Not AvailableResults are not available for this reporting period
248041316SOUTH MISSISSISSPI COUNTY REGIONAL MEDICAL CENTER611 WEST LEE AVENUEOSCEOLAAR72370MISSISSIPPI8705637000Not AvailableResults are not available for this reporting period
249041317DALLAS COUNTY MEDICAL CENTER201 CLIFTON STREETFORDYCEAR71742DALLAS8703526300Not AvailableResults are not available for this reporting period
250041318BOONEVILLE COMMUNITY HOSPITAL880 WEST MAINBOONEVILLEAR72927LOGAN4796752800Not AvailableResults are not available for this reporting period

About

Lynn Chang Lynn Chang

created Jan 17, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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