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This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
451050435FALLBROOK HOSPITAL624 E ELDER STFALLBROOKCA92028SAN DIEGO76072811916%19%75%5%16%79%10%30%60%7%23%70%19%17%64%13%21%66%14%37%49%83%17%9%24%67%8%28%64%300 or more33%
452050438HUNTINGTON MEMORIAL HOSPITAL100 W CALIFORNIA BLVDPASADENACA91109LOS ANGELES62639750003%18%79%3%15%82%10%23%67%5%21%74%18%18%64%10%20%70%10%31%59%84%16%3%17%80%2%12%86%300 or more33%
453050441STANFORD HOSPITAL300 PASTEUR DRIVESTANFORDCA94305SANTA CLARA65072357082%14%84%3%13%84%5%27%68%6%22%72%16%18%66%5%21%74%22%35%43%88%12%5%17%78%2%13%85%300 or more35%
454050444MERCY MEDICAL CENTER333 MERCY AVENUEMERCEDCA95340MERCED20956450006%21%73%7%18%75%17%28%55%9%24%67%19%19%62%10%18%72%11%31%58%84%16%11%24%65%7%29%64%300 or more23%
455050454UCSF MEDICAL CENTER505 PARNASSUS AVE, BOX 0296SAN FRANCISCOCA94143SAN FRANCISCO41535327335%17%78%5%14%81%10%28%62%8%25%67%16%19%65%8%21%71%12%35%53%88%12%6%16%78%4%14%82%300 or more32%
456050455SAN JOAQUIN COMMUNITY HOSPITAL2615 CHESTER AVENUEBAKERSFIELDCA93301KERN66139530007%20%73%7%17%76%12%29%59%8%23%69%22%15%63%13%21%66%16%30%54%83%17%9%23%68%6%24%70%300 or more16%
457050457ST MARY'S MEDICAL CENTER450 STANYAN STSAN FRANCISCOCA94117SAN FRANCISCO41566810006%22%72%5%17%78%12%29%59%8%25%67%17%19%64%8%21%71%26%36%38%85%15%8%25%67%5%25%70%300 or more31%
458050464DOCTORS MEDICAL CENTER1441 FLORIDA AVENUEMODESTOCA95350STANISLAUS20957812115%19%76%3%15%82%11%27%62%5%24%71%18%13%69%11%22%67%22%36%42%87%13%6%23%71%3%24%73%300 or more46%
459050468MEMORIAL HOSPITAL OF GARDENA1145 W REDONDO BEACH BLVDGARDENACA90247LOS ANGELES310532420014%21%65%13%16%71%20%28%52%14%24%62%32%19%49%17%21%62%24%29%47%74%26%17%27%56%15%32%53%300 or more25%
460050471GOOD SAMARITAN HOSPITAL1225 WILSHIRE BOULEVARDLOS ANGELESCA90017LOS ANGELES21397721216%22%72%6%18%76%17%28%55%9%26%65%22%24%54%9%21%70%15%34%51%80%20%9%25%66%7%23%70%300 or more27%
461050481WEST HILLS HOSPITAL & MEDICAL CENTER7300 MEDICAL CENTER DRWEST HILLSCA91307LOS ANGELES818676410011%24%65%7%18%75%19%34%47%10%27%63%27%21%52%20%25%55%22%33%45%83%17%15%31%54%12%29%59%300 or more27%
462050485LONG BEACH MEMORIAL MEDICAL CENTER2801 ATLANTIC AVELONG BEACHCA90806LOS ANGELES56293320005%21%74%6%17%77%13%31%56%7%25%68%22%19%59%10%22%68%17%34%49%82%18%7%21%72%4%18%78%300 or more27%
463050488EDEN MEDICAL CENTER20103 LAKE CHABOT ROADCASTRO VALLEYCA94546ALAMEDA51053712345%22%73%5%15%80%12%29%59%6%25%69%21%20%59%9%21%70%13%32%55%84%16%9%26%65%4%23%73%300 or more29%
464050492CLOVIS COMMUNITY MEDICAL CENTER2755 HERNDON AVECLOVISCA93611FRESNO55932440003%19%78%2%16%82%8%30%62%5%24%71%21%19%60%8%19%73%13%32%55%85%15%6%19%75%4%18%78%300 or more36%
465050496JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS2540 EAST STCONCORDCA94520CONTRA COSTA92567420023%16%81%4%15%81%10%23%67%4%24%72%20%19%61%4%16%80%12%32%56%86%14%5%17%78%3%14%83%300 or more36%
466050498SUTTER AUBURN FAITH HOSPITAL11815 EDUCATION STREETAUBURNCA95603PLACER53088845002%18%80%4%12%84%9%29%62%5%23%72%17%18%65%6%15%79%13%36%51%85%15%5%19%76%3%18%79%300 or more41%
467050502SAINT VINCENT MEDICAL CENTER2131 W 3RD STLOS ANGELESCA90057LOS ANGELES21348471116%20%74%6%13%81%13%26%61%9%23%68%22%20%58%11%20%69%19%28%53%84%16%9%22%69%5%22%73%300 or more29%
468050503SCRIPPS MEMORIAL HOSPITAL - ENCINITAS354 SANTA FE DRIVEENCINITASCA92024SAN DIEGO76075365014%18%78%4%17%79%10%26%64%6%23%71%20%18%62%7%20%73%16%34%50%84%16%7%21%72%4%19%77%300 or more34%
469050506SIERRA VISTA REGIONAL MEDICAL CENTER1010 MURRAY STSAN LUIS OBISPOCA93405SAN LUIS OBISPO85054676004%15%81%4%12%84%7%23%70%6%22%72%16%18%66%11%27%62%15%36%49%87%13%6%20%74%3%21%76%300 or more46%
470050510KAISER FOUNDATION HOSPITAL99 MONTECILLO RDSAN RAFAELCA94903MARIN41544420004%21%75%3%14%83%8%23%69%6%23%71%18%20%62%8%23%69%23%38%39%88%12%7%21%72%3%20%77%300 or more47%
471050512KAISER FOUNDATION HOSPITAL FREMONT/HAYWARD27400 HESPERIAN BLVDHAYWARDCA94545ALAMEDA51078440006%21%73%5%15%80%11%26%63%7%23%70%19%20%61%9%22%69%18%35%47%84%16%9%25%66%5%26%69%300 or more31%
472050515KAISER FOUNDATION HOSPITAL - SAN DIEGO4647 ZION AVESAN DIEGOCA92120SAN DIEGO61952850004%19%77%4%16%80%9%25%66%6%23%71%18%18%64%8%21%71%19%37%44%87%13%8%22%70%5%23%72%300 or more35%
473050516MERCY SAN JUAN MEDICAL CENTER6501 COYLE AVECARMICHAELCA95608SACRAMENTO91653750006%21%73%7%16%77%12%28%60%8%23%69%21%17%62%11%20%69%18%34%48%85%15%10%23%67%7%25%68%300 or more32%
474050517VICTOR VALLEY GLOBAL MEDICAL CENTER15248 11TH STVICTORVILLECA92392SAN BERNARDINO760245869110%16%74%8%16%76%17%27%56%13%25%62%19%16%65%14%16%70%17%31%52%81%19%14%28%58%11%33%56%300 or more39%
475050523SUTTER DELTA MEDICAL CENTER3901 LONE TREE WAYANTIOCHCA94509CONTRA COSTA92577972009%19%72%6%14%80%12%28%60%8%19%73%28%16%56%10%19%71%20%30%50%81%19%15%29%56%11%27%62%300 or more21%
476050526HUNTINGTON BEACH HOSPITAL17772 BEACH BLVDHUNTINGTON BEACHCA92647ORANGE714843500012%28%60%20%22%58%22%31%47%21%33%46%36%16%48%15%23%62%23%36%41%71%29%21%35%44%22%27%51%Between 100 and 29910%
477050528MEMORIAL HOSPITAL LOS BANOS520 WEST I STLOS BANOSCA93635MERCED20982605914%16%80%5%16%79%7%22%71%6%18%76%18%18%64%1%14%85%11%25%64%87%13%8%19%73%5%26%69%Between 100 and 29920%
478050534JOHN F KENNEDY MEMORIAL HOSPITAL, INC47-111 MONROE STREETINDIOCA92201RIVERSIDE76034761917%22%71%5%19%76%12%30%58%8%26%66%20%20%60%13%21%66%20%37%43%81%19%12%27%61%8%35%57%300 or more41%
479050537SUTTER DAVIS HOSPITAL2000 SUTTER PLACEDAVISCA95616YOLO53075664402%13%85%4%12%84%9%19%72%6%20%74%14%15%71%6%15%79%10%31%59%90%10%3%12%85%2%12%86%300 or more37%
480050541KAISER FOUNDATION HOSPITAL - REDWOOD CITY1150 VETERANS BOULEVARDREDWOOD CITYCA94063SAN MATEO65029920004%22%74%4%15%81%9%25%66%6%23%71%19%21%60%7%23%70%19%36%45%86%14%7%27%66%4%25%71%300 or more35%
481050543COLLEGE HOSPITAL COSTA MESA301 VICTORIA STREETCOSTA MESACA92627ORANGE949642273419%15%66%11%25%64%30%36%34%16%36%48%23%4%73%26%18%56%33%24%43%79%21%14%29%57%21%29%50%Fewer than 10013%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
482050547SONOMA DEVELOPMENTAL CENTERP O BOX 1493ELDRIDGECA95431SONOMA7079386393Not AvailableThe number of cases/patients is too few to report
483050549LOS ROBLES HOSPITAL & MEDICAL CENTER215 W JANSS RDTHOUSAND OAKSCA91360VENTURA80549727277%22%71%5%19%76%15%33%52%8%26%66%26%21%53%11%22%67%15%33%52%84%16%9%23%68%6%24%70%300 or more29%
484050551LOS ALAMITOS MEDICAL CENTER3751 KATELLA AVENUELOS ALAMITOSCA90720ORANGE56279932205%22%73%3%16%81%10%29%61%5%22%73%22%21%57%14%23%63%31%35%34%83%17%10%26%64%6%27%67%300 or more42%
485050552MOTION PICTURE & TELEVISION HOSPITAL23388 MULHOLLAND DRIVEWOODLAND HILLSCA91364LOS ANGELES8188761888Not AvailableResults are not available for this reporting period
486050557MEMORIAL MEDICAL CENTER1700 COFFEE RDMODESTOCA95355STANISLAUS20952645004%18%78%5%16%79%12%25%63%7%21%72%19%17%64%8%17%75%13%37%50%85%15%7%21%72%3%18%79%300 or more31%
487050561KAISER FOUNDATION HOSPITAL - WEST LA6041 CADILLAC AVELOS ANGELESCA90034LOS ANGELES21385722015%19%76%4%14%82%11%26%63%6%21%73%17%18%65%8%19%73%11%29%60%85%15%7%19%74%4%22%74%300 or more28%
488050567MISSION HOSPITAL REGIONAL MED CENTER27700 MEDICAL CENTER RDMISSION VIEJOCA92691ORANGE94936414004%20%76%5%16%79%11%29%60%6%23%71%21%20%59%8%21%71%14%34%52%81%19%6%18%76%4%15%81%300 or more30%
489050568MADERA COMMUNITY HOSPITAL1250 E ALMOND AVEMADERACA93637MADERA55967555556%20%74%9%16%75%15%27%58%9%29%62%23%18%59%7%15%78%26%34%40%86%14%14%30%56%9%37%54%300 or more19%
490050570FOUNTAIN VALLEY REGIONAL HOSPITAL & MEDICAL CENTER17100 EUCLID STREETFOUNTAIN VALLEYCA92708ORANGE714966720010%22%68%6%20%74%16%31%53%9%26%65%26%19%55%10%23%67%24%35%41%80%20%12%30%58%10%28%62%300 or more32%
491050573EISENHOWER MEDICAL CENTER39-000 BOB HOPE DRIVERANCHO MIRAGECA92270RIVERSIDE76034039114%19%77%5%17%78%10%27%63%6%23%71%20%17%63%8%20%72%12%30%58%84%16%6%17%77%3%14%83%300 or more39%
492050575TRI-CITY REGIONAL MEDICAL CENTER21530 S PIONEER BLVDHAWAIIAN GARDENSCA90716LOS ANGELES562860040110%19%71%8%15%77%13%25%62%8%21%71%24%19%57%12%20%68%21%29%50%79%21%13%28%59%12%28%60%300 or more25%
493050580LA PALMA INTERCOMMUNITY HOSPITAL7901 WALKER STREETLA PALMACA90623ORANGE714670740011%20%69%11%20%69%22%25%53%14%32%54%32%15%53%12%16%72%17%32%51%80%20%17%32%51%11%30%59%Between 100 and 2998%
494050581LAKEWOOD REGIONAL MEDICAL CENTER3700 E SOUTH STLAKEWOODCA90712LOS ANGELES56260267518%18%74%6%14%80%14%23%63%12%23%65%22%18%60%13%18%69%18%27%55%82%18%10%27%63%9%26%65%300 or more35%
495050586CHINO VALLEY MEDICAL CENTER5451 WALNUT AVECHINOCA91710SAN BERNARDINO90962761117%18%75%6%15%79%12%26%62%8%18%74%27%17%56%12%15%73%16%27%57%83%17%9%20%71%10%21%69%300 or more10%
496050588SAN DIMAS COMMUNITY HOSPITAL1350 W COVINA BLVDSAN DIMASCA91773LOS ANGELES90959968118%19%73%8%17%75%15%27%58%11%22%67%28%19%53%11%20%69%22%29%49%81%19%12%23%65%9%26%65%300 or more14%
497050589PLACENTIA LINDA HOSPITAL1301 N ROSE DRIVEPLACENTIACA92870ORANGE71499320004%16%80%4%15%81%9%24%67%4%21%75%18%15%67%7%19%74%18%34%48%85%15%8%19%73%5%21%74%300 or more43%
498050590METHODIST HOSPITAL OF SACRAMENTO7500 HOSPITAL DRIVESACRAMENTOCA95823SACRAMENTO91642360106%20%74%6%16%78%13%27%60%7%26%67%18%17%65%10%20%70%18%33%49%86%14%10%23%67%7%27%66%300 or more30%
499050597FOOTHILL PRESBYTERIAN HOSPITAL250 S GRAND AVEGLENDORACA91740LOS ANGELES62696384114%21%75%5%18%77%11%27%62%7%22%71%21%18%61%10%19%71%14%36%50%85%15%8%21%71%4%22%74%300 or more31%
500050599UNIVERSITY OF CALIFORNIA DAVIS MEDICAL CENTER2315 STOCKTON BOULEVARDSACRAMENTOCA95817SACRAMENTO91673420116%20%74%5%17%78%11%29%60%6%26%68%20%18%62%19%23%58%23%31%46%87%13%8%24%68%3%22%75%300 or more37%

About

Lynn Chang Lynn Chang

created Jan 17, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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