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VA

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
1490001NORTON COMMUNITY HOSPITAL100 15TH ST NWNORTONVA24273NORTON CITY4%19%77%5%13%82%10%26%64%10%24%66%23%16%61%8%23%69%9%33%58%80%20%10%23%67%6%31%63%300 or more18%
2490002RUSSELL COUNTY MEDICAL CENTER58 CARROLL STREETLEBANONVA24266RUSSELL5%13%82%6%11%83%8%17%75%8%22%70%21%17%62%9%17%74%6%32%62%81%19%12%26%62%6%32%62%Between 100 and 29918%
3490004ROCKINGHAM MEMORIAL HOSPITAL2010 HEALTH CAMPUS DRIVEHARRISONBURGVA22801HARRISONBURG CITY3%19%78%5%16%79%8%30%62%5%25%70%19%21%60%6%18%76%9%33%58%86%14%8%21%71%4%25%71%300 or more24%
4490005WINCHESTER MEDICAL CENTER220 CAMPUS BLVD SUITE 210WINCHESTERVA22601WINCHESTER CITY5%17%78%4%16%80%10%26%64%5%25%70%22%17%61%8%18%74%15%35%50%86%14%8%18%74%4%18%78%300 or more32%
5490007SENTARA NORFOLK GENERAL HOSPITAL600 GRESHAM DRNORFOLKVA23507NORFOLK CITY4%15%81%4%12%84%8%22%70%4%20%76%18%17%65%11%21%68%8%31%61%87%13%5%16%79%3%18%79%300 or more33%
6490009UNIVERSITY OF VIRGINIA MEDICAL CENTERJEFFERSON PARK AVECHARLOTTESVILLEVA22908CHARLOTTESVILLE CITY4%20%76%4%17%79%12%32%56%7%26%67%21%16%63%10%23%67%16%38%46%87%13%8%24%68%3%22%75%300 or more39%
7490011BON SECOURS DEPAUL MEDICAL CENTER150 KINGSLEY LANENORFOLKVA23505NORFOLK CITY10%20%70%5%17%78%15%28%57%10%24%66%25%18%57%15%19%66%10%27%63%85%15%12%25%63%10%27%63%300 or more33%
8490012WELLMONT LEE REGIONAL MEDICAL CENTER127 HEALTH CARE DRIVEPENNINGTON GAPVA24277LEE4%10%86%5%15%80%4%13%83%12%19%69%15%8%77%0%5%95%5%27%68%83%17%8%18%74%6%26%68%Between 100 and 29920%
9490013HALIFAX REGIONAL HOSPITAL2204 WILBORN AVENUEHALIFAXVA24558HALIFAX4%15%81%2%11%87%9%22%69%7%21%72%16%18%66%8%19%73%6%28%66%87%13%6%25%69%3%31%66%300 or more35%
10490017BON SECOURS MARYVIEW MEDICAL CENTER3636 HIGH STREETPORTSMOUTHVA23707PORTSMOUTH CITY9%18%73%5%14%81%18%25%57%10%23%67%25%17%58%17%22%61%12%24%64%87%13%13%28%59%11%33%56%300 or more32%
11490018AUGUSTA HEALTH78 MEDICAL CENTER DRIVEFISHERSVILLEVA22939AUGUSTA5%20%75%3%15%82%10%31%59%7%24%69%19%19%62%10%20%70%14%35%51%86%14%9%25%66%5%26%69%300 or more36%
12490019CULPEPER REGIONAL HOSPITAL501 SUNSET LANECULPEPERVA22701CULPEPER4%19%77%5%16%79%14%23%63%8%21%71%18%20%62%7%17%76%14%31%55%85%15%12%23%65%7%24%69%300 or more29%
13490020JOHN RANDOLPH MEDICAL CENTER411 WEST RANDOLPH ROADHOPEWELLVA23860HOPEWELL CITY9%18%73%6%13%81%17%27%56%13%20%67%24%17%59%11%17%72%11%24%65%85%15%12%27%61%8%32%60%300 or more32%
14490021CENTRA HEALTH, INC1920 ATHERHOLT ROADLYNCHBURGVA24501LYNCHBURG CITY3%14%83%3%13%84%8%24%68%5%21%74%16%17%67%9%17%74%9%29%62%87%13%6%19%75%3%18%79%300 or more33%
15490022MARY WASHINGTON HOSPITAL, INC1001 SAM PERRY BOULEVARDFREDERICKSBURGVA22401FREDERICKSBURG CITY6%19%75%6%18%76%13%27%60%8%24%68%24%18%58%9%20%71%13%35%52%84%16%11%25%64%6%28%66%300 or more30%
16490023THE FAUQUIER HOSPITAL, INC500 HOSPITAL DRIVEWARRENTONVA20186FAUQUIER4%18%78%5%15%80%10%25%65%7%26%67%19%18%63%6%17%77%8%32%60%86%14%7%22%71%4%24%72%300 or more28%
17490024CARILION ROANOKE MEMORIAL HOSPITAL1906 BELLEVIEW AVENUE, SEROANOKEVA24014ROANOKE CITY5%17%78%5%17%78%7%29%64%6%22%72%24%19%57%15%26%59%10%37%53%86%14%9%22%69%5%21%74%300 or more40%
18490032MEDICAL COLLEGE OF VIRGINIA HOSPITALS1250 EAST MARSHALL STREET - BOX 980510RICHMONDVA23298RICHMOND CITY5%17%78%4%16%80%11%28%61%7%23%70%17%18%65%12%20%68%14%30%56%88%12%7%21%72%4%20%76%300 or more38%
19490033WARREN MEMORIAL HOSPITAL1000 NORTH SHENANDOAH AVEFRONT ROYALVA22630WARREN6%17%77%7%15%78%11%25%64%7%25%68%22%14%64%8%20%72%12%34%54%82%18%15%22%63%10%30%60%300 or more20%
20490037RIVERSIDE SHORE MEMORIAL HOSPITAL9507 HOSPITAL AVENUENASSAWADOXVA23413NORTHAMPTON5%17%78%5%14%81%11%20%69%8%25%67%24%19%57%8%20%72%11%29%60%82%18%15%27%58%9%37%54%300 or more21%
21490038SMYTH COUNTY COMMUNITY HOSPITAL245 MEDICAL PARK DRIVEMARIONVA24354SMYTH5%16%79%7%13%80%11%24%65%8%24%68%23%17%60%7%15%78%11%27%62%84%16%13%18%69%8%22%70%300 or more30%
22490040INOVA ALEXANDRIA HOSPITAL4320 SEMINARY RDALEXANDRIAVA22304ALEXANDRIA CITY6%21%73%6%17%77%14%28%58%7%27%66%22%19%59%12%25%63%15%32%53%80%20%11%26%63%7%26%67%300 or more35%
23490041MARY IMMACULATE HOSPITAL2 BERNARDINE DRIVENEWPORT NEWSVA23602NEWPORT NEWS CITY7%20%73%4%15%81%15%28%57%9%27%64%24%16%60%19%23%58%9%29%62%88%12%11%24%65%8%25%67%300 or more34%
24490042CARILION NEW RIVER VALLEY MEDICAL CENTER2900 LAMB CIRCLECHRISTIANSBURGVA24073MONTGOMERY2%16%82%4%16%80%6%23%71%8%23%69%17%18%65%6%24%70%11%31%58%87%13%5%18%77%3%16%81%300 or more42%
25490043INOVA LOUDOUN HOSPITAL44045 RIVERSIDE PARKWAYLEESBURGVA20176LOUDOUN4%20%76%3%20%77%9%32%59%7%26%67%20%21%59%11%26%63%16%41%43%87%13%7%28%65%4%25%71%300 or more32%
26490044SENTARA OBICI HOSPITAL2800 GODWIN BOULEVARDSUFFOLKVA23439SUFFOLK CITY4%14%82%4%14%82%8%20%72%6%19%75%17%17%66%9%17%74%6%27%67%87%13%6%16%78%4%22%74%300 or more32%
27490045PRINCE WILLIAM HOSPITAL8700 SUDLEY RDMANASSASVA20110MANASSAS CITY6%24%70%5%18%77%15%30%55%10%26%64%23%20%57%8%22%70%15%34%51%85%15%11%31%58%7%31%62%300 or more26%
28490046SENTARA LEIGH HOSPITAL830 KEMPSVILLE ROADNORFOLKVA23502NORFOLK CITY5%17%78%4%15%81%11%25%64%6%20%74%17%17%66%14%23%63%14%29%57%90%10%7%22%71%5%19%76%300 or more36%
29490048LEWISGALE MEDICAL CENTER1900 ELECTRIC ROADSALEMVA24153SALEM6%20%74%4%17%79%14%30%56%7%24%69%24%20%56%15%22%63%15%33%52%87%13%8%23%69%4%22%74%300 or more39%
30490050VIRGINIA HOSPITAL CENTER1701 NORTH GEORGE MASON DRIVEARLINGTONVA22205ARLINGTON2%15%83%4%14%82%7%22%71%5%20%75%14%16%70%5%14%81%7%31%62%86%14%3%15%82%2%12%86%300 or more37%
31490052RIVERSIDE REGIONAL MEDICAL CENTER500 J CLYDE MORRIS BLVDNEWPORT NEWSVA23601NEWPORT NEWS CITY5%19%76%5%17%78%15%27%58%6%27%67%23%20%57%11%21%68%13%31%56%83%17%8%28%64%4%25%71%300 or more27%
32490053JOHNSTON MEMORIAL HOSPITAL16000 JOHNSTON MEMORIAL DRIVEABINGDONVA24211WASHINGTON8%19%73%5%15%80%16%25%59%10%25%65%22%19%59%11%18%71%10%29%61%84%16%14%21%65%9%27%64%300 or more26%
33490057SENTARA VIRGINIA BEACH GENERAL HOSPITAL1060 FIRST COLONIAL ROADVIRGINIA BEACHVA23454VIRGINIA BEACH CITY3%16%81%4%17%79%8%25%67%5%21%74%19%18%63%12%20%68%9%32%59%90%10%5%20%75%5%18%77%300 or more30%
34490059BON SECOURS ST MARYS HOSPITAL5801 BREMO RDRICHMONDVA23226HENRICO4%16%80%4%16%80%9%27%64%6%23%71%18%19%63%11%21%68%8%30%62%88%12%7%20%73%3%19%78%300 or more32%
35490060CLINCH VALLEY MEDICAL CENTER2949 WEST FRONT STREETRICHLANDSVA24641TAZEWELL6%17%77%3%12%85%8%25%67%8%21%71%19%19%62%11%19%70%9%30%61%85%15%8%25%67%5%28%67%300 or more34%
36490063INOVA FAIRFAX HOSPITAL8110 GATEHOUSE ROAD, 400 WESTFALLS CHURCHVA22042FAIRFAX6%22%72%5%19%76%13%32%55%7%26%67%20%19%61%13%23%64%17%35%48%84%16%10%25%65%5%20%75%300 or more34%
37490066SENTARA WILLIAMSBURG REGIONAL MEDICAL CENTER100 SENTARA CIRCLEWILLIAMSBURGVA23188JAMES CITY3%16%81%2%14%84%10%31%59%5%24%71%16%18%66%7%21%72%8%30%62%89%11%3%18%79%1%17%82%300 or more29%
38490067SOUTHSIDE REGIONAL MEDICAL CENTER200 MEDICAL PARK BOULEVARDPETERSBURGVA23805PETERSBURG CITY6%16%78%4%16%80%12%23%65%8%21%71%21%17%62%11%20%69%12%28%60%84%16%8%24%68%5%27%68%300 or more32%
39490069BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER8260 ATLEE ROADMECHANICSVILLEVA23116HANOVER5%17%78%3%16%81%8%25%67%7%23%70%20%18%62%14%21%65%13%30%57%87%13%7%22%71%4%21%75%300 or more31%
40490075DANVILLE REGIONAL MEDICAL CENTER142 SOUTH MAIN STREETDANVILLEVA24541DANVILLE CITY8%18%74%7%15%78%18%25%57%12%25%63%24%17%59%13%20%67%12%28%60%81%19%15%32%53%11%41%48%300 or more31%
41490077MARTHA JEFFERSON HOSPITAL500 MARTHA JEFFERSON DRIVECHARLOTTESVILLEVA22911ALBEMARLE2%16%82%1%14%85%8%23%69%5%25%70%20%16%64%9%17%74%5%26%69%88%12%5%14%81%2%16%82%300 or more48%
42490079MEMORIAL HOSPITAL OF MARTINSVILLE & HENRY COUNTY320 HOSPITAL DRIVEMARTINSVILLEVA24115HENRY9%20%71%10%17%73%17%29%54%14%24%62%29%16%55%14%21%65%10%29%61%83%17%15%32%53%13%36%51%300 or more34%
43490084RIVERSIDE TAPPAHANNOCK HOSPITAL618 HOSPITAL ROADTAPPAHANNOCKVA22560ESSEX3%16%81%4%12%84%5%20%75%5%25%70%16%18%66%6%18%76%9%29%62%88%12%9%26%65%5%30%65%300 or more29%
44490088BEDFORD MEMORIAL HOSPITAL1613 OAKWOOD STREETBEDFORDVA24523Bedford City4%17%79%5%11%84%10%22%68%11%20%69%18%22%60%9%19%72%8%38%54%82%18%10%23%67%7%25%68%Between 100 and 29933%
45490089CARILION FRANKLIN MEMORIAL HOSPITAL180 FLOYD AVENUEROCKY MOUNTVA24151FRANKLIN5%15%80%6%12%82%7%20%73%8%22%70%20%13%67%6%13%81%11%28%61%86%14%9%21%70%7%23%70%300 or more39%
46490090SOUTHSIDE COMMUNITY HOSPITAL, INC800 OAK STREETFARMVILLEVA23901PRINCE EDWARD5%18%77%6%14%80%14%24%62%8%21%71%20%16%64%6%18%76%10%31%59%86%14%14%26%60%8%34%58%300 or more22%
47490092SOUTHAMPTON MEMORIAL HOSPITAL100 FAIRVIEW DRIVE - PO BOX 817FRANKLINVA23851FRANKLIN CITY5%16%79%4%15%81%9%23%68%8%21%71%22%13%65%11%18%71%7%27%66%87%13%9%26%65%5%38%57%300 or more32%
48490093SENTARA CAREPLEX HOSPITAL3000 COLISEUM DRIVEHAMPTONVA23666HAMPTON CITY6%15%79%3%15%82%9%26%65%7%21%72%21%20%59%8%20%72%8%26%66%90%10%7%22%71%3%24%73%300 or more31%
49490094BON SECOURS RICHMOND COMMUNITY HOSPITAL1500 N. 28TH STREETRICHMONDVA23223RICHMOND CITY8%12%80%3%11%86%13%19%68%11%19%70%16%15%69%8%12%80%9%20%71%90%10%7%25%68%5%25%70%Between 100 and 29925%
50490097SOUTHERN VIRGINIA REGIONAL MEDICAL CENTER727 NORTH MAIN STREETEMPORIAVA23847Emporia City12%18%70%5%12%83%23%25%52%13%24%63%22%17%61%15%20%65%9%21%70%80%20%14%27%59%10%42%48%300 or more30%

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jimfis19 jimfis19

created Apr 12, 2010

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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