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Survey of Patients’ Hospital Experiences (HCAHPS)

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
651061305MELISSA MEMORIAL HOSPITAL1001 E JOHNSON STREETHOLYOKECO80734PHILLIPS9708542241Not AvailableResults are not available for this reporting period
652061306LINCOLN COMMUNITY HOSPITAL111 6TH STHUGOCO80821LINCOLN7197432421Not AvailableResults are not available for this reporting period
653061307RANGELY DISTRICT HOSPITAL225 EAGLECRESTRANGELYCO81648RIO BLANCO9706755011Not AvailableResults are not available for this reporting period
654061308SAN LUIS VALLEY HEALTH CONEJOS COUNTY HOSPITAL19021 US HWY 285LA JARACO81140CONEJOS7192745121Not AvailableResults are not available for this reporting period
655061309WRAY COMMUNITY DISTRICT HOSPITAL1017 W 7TH STWRAYCO80758YUMA97033248112%11%87%2%10%88%4%16%80%4%15%81%12%22%66%5%17%78%3%32%65%85%15%4%19%77%3%14%83%Fewer than 10039%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
656061310SEDGWICK COUNTY MEMORIAL HOSPITAL900 CEDAR STREETJULESBURGCO80737SEDGWICK9704743323Not AvailableResults are not available for this reporting period
657061311SOUTHEAST COLORADO HOSPITAL373 E TENTH AVESPRINGFIELDCO81073BACA7195234501Not AvailableResults are not available for this reporting period
658061312ESTES PARK MEDICAL CENTER555 PROSPECT AVENUEESTES PARKCO80517LARIMER97058623176%20%74%2%16%82%9%22%69%4%29%67%23%16%61%10%19%71%13%31%56%88%12%10%24%66%7%22%71%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
659061313KIT CARSON COUNTY MEMORIAL HOSPITAL286 16TH STREETBURLINGTONCO80807KIT CARSON7193465311Not AvailableResults are not available for this reporting period
660061314MEMORIAL HOSPITAL, THE750 HOSPITAL LOOPCRAIGCO81625MOFFAT97082494112%14%84%8%10%82%3%17%80%2%21%77%12%19%69%5%15%80%5%32%63%90%10%11%26%63%4%30%66%Between 100 and 29928%
661061315YUMA DISTRICT HOSPITAL - CAH1000 WEST 8TH AVENUEYUMACO80759YUMA9708485405Not AvailableResults are not available for this reporting period
662061316SPANISH PEAKS REGIONAL HEALTH CENTER23500 US HWY 160WALSENBURGCO81089HUERFANO7197385100Not AvailableResults are not available for this reporting period
663061317GRAND RIVER MEDICAL CENTER501 AIRPORT ROADRIFLECO81650GARFIELD9706251510Not AvailableResults are not available for this reporting period
664061318MIDDLE PARK MEDICAL CENTER214 S 4TH STREETKREMMLINGCO80459GRAND9707243442Not AvailableResults are not available for this reporting period
665061319ST VINCENT HOSPITAL GENERAL DISTRICT822 W 4TH STREETLEADVILLECO80461LAKE7194860230Not AvailableResults are not available for this reporting period
666061320GUNNISON VALLEY HOSPITAL711 N TAYLOR STREETGUNNISONCO81230GUNNISON97064114563%13%84%3%11%86%2%15%83%3%12%85%13%14%73%4%16%80%3%20%77%89%11%3%18%79%1%18%81%Between 100 and 29932%
667061321MT SAN RAFAEL HOSPITAL410 BENEDICTA AVENUETRINIDADCO81082LAS ANIMAS719846921311%22%67%7%9%84%15%20%65%15%26%59%19%16%65%2%14%84%16%30%54%85%15%19%17%64%11%32%57%Fewer than 10018%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
668061322HEART OF THE ROCKIES REGIONAL MEDICAL CENTER1000 RUSH DRIVESALIDACO81201CHAFFEE71953022002%16%82%2%15%83%4%17%79%4%20%76%10%15%75%8%14%78%5%29%66%88%12%5%17%78%2%19%79%Between 100 and 29939%
669061323PROWERS MEDICAL CENTER401 KENDALL DRIVELAMARCO81052PROWERS7193364343Not AvailableResults are not available for this reporting period
670061324ASPEN VALLEY HOSPITAL0401 CASTLE CREEK ROADASPENCO81611PITKIN97054412614%18%78%5%13%82%8%17%75%8%21%71%15%21%64%3%14%83%8%20%72%86%14%8%14%78%5%19%76%Between 100 and 29933%
671061325PIONEERS MEDICAL CENTER345 CLEVELAND STREETMEEKERCO81641RIO BLANCO97087850471%19%80%1%9%90%10%19%71%0%29%71%15%27%58%7%29%64%9%32%59%89%11%3%18%79%0%33%67%Fewer than 10030%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
672061326PIKES PEAK REGIONAL HOSPITAL16420 HIGHWAY 24WOODLAND PARKCO80863TELLER71968799992%16%82%1%14%85%3%19%78%4%24%72%12%17%71%6%18%76%2%24%74%91%9%3%20%77%3%18%79%Between 100 and 29938%
673061327SOUTHWEST MEMORIAL HOSPITAL1311 N MILDRED RDCORTEZCO81321MONTEZUMA97056566663%19%78%2%15%83%4%22%74%5%25%70%16%19%65%11%26%63%6%27%67%90%10%6%28%66%6%30%64%300 or more42%
674061328PAGOSA SPRINGS MEDICAL CENTER95 SOUTH PAGOSA BOULEVARDPAGOSA SPRINGSCO81147ARCHULETA9707313700Not AvailableResults are not available for this reporting period
675063301CHILDRENS HOSPITAL COLORADO13123 EAST 16TH AVENUEAURORACO80045ADAMS7207771234Not AvailableResults are not available for this reporting period
676070002ST FRANCIS HOSPITAL & MEDICAL CENTER114 WOODLAND STREETHARTFORDCT06105HARTFORD86071440005%18%77%5%16%79%13%29%58%7%24%69%22%18%60%9%19%72%14%33%53%85%15%8%23%69%4%20%76%300 or more34%
677070003DAY KIMBALL HOSPITAL320 POMFRET STREETPUTNAMCT06260WINDHAM86092865414%15%81%4%13%83%7%23%70%6%19%75%17%20%63%7%18%75%14%40%46%87%13%8%22%70%3%29%68%300 or more34%
678070004SHARON HOSPITAL50 HOSPITAL HILL ROAD, PO BOX 789SHARONCT06069LITCHFIELD86036442285%13%82%4%12%84%10%24%66%7%21%72%16%16%68%5%15%80%12%33%55%82%18%9%22%69%5%22%73%300 or more31%
679070005WATERBURY HOSPITAL64 ROBBINS STWATERBURYCT06721NEW HAVEN20357360007%18%75%5%18%77%14%29%57%9%25%66%25%18%57%13%22%65%16%33%51%86%14%11%29%60%7%29%64%300 or more29%
680070006STAMFORD HOSPITAL30 SHELBURNE ROADSTAMFORDCT06904FAIRFIELD20327610003%16%81%3%15%82%11%25%64%5%20%75%18%20%62%7%21%72%11%30%59%82%18%6%23%71%3%21%76%300 or more29%
681070007LAWRENCE & MEMORIAL HOSPITAL365 MONTAUK AVENEW LONDONCT06320NEW LONDON86044207114%18%78%4%16%80%12%27%61%7%24%69%23%19%58%11%21%68%14%34%52%82%18%10%29%61%5%27%68%300 or more30%
682070008JOHNSON MEMORIAL HOSPITAL201 CHESTNUT HILL RDSTAFFORD SPRINGSCT06076TOLLAND86068442513%17%80%4%15%81%7%22%71%3%26%71%16%19%65%8%18%74%9%33%58%85%15%8%30%62%5%30%65%300 or more34%
683070010BRIDGEPORT HOSPITAL267 GRANT STREETBRIDGEPORTCT06610FAIRFIELD20338430003%15%82%5%15%80%9%26%65%6%21%73%22%19%59%9%23%68%16%38%46%83%17%7%27%66%3%23%74%300 or more27%
684070011CHARLOTTE HUNGERFORD HOSPITAL540 LITCHFIELD STTORRINGTONCT06790LITCHFIELD86049666664%18%78%6%18%76%10%25%65%4%24%72%19%18%63%7%17%76%18%36%46%88%12%9%29%62%5%36%59%300 or more32%
685070012ROCKVILLE GENERAL HOSPITAL31 UNION STROCKVILLECT06066TOLLAND86087251605%17%78%6%17%77%10%23%67%5%25%70%18%16%66%8%23%69%17%33%50%86%14%9%30%61%7%27%66%300 or more33%
686070015NEW MILFORD HOSPITAL21 ELM STNEW MILFORDCT06776LITCHFIELD86035526115%18%77%4%14%82%11%24%65%5%25%70%21%19%60%9%21%70%12%27%61%85%15%9%23%68%6%22%72%300 or more36%
687070016SAINT MARYS HOSPITAL56 FRANKLIN STWATERBURYCT06706NEW HAVEN20357460006%17%77%7%15%78%12%29%59%10%22%68%22%18%60%11%18%71%15%30%55%86%14%9%24%67%6%23%71%300 or more26%
688070017MIDSTATE MEDICAL CENTER435 LEWIS AVEMERIDENCT06450NEW HAVEN20369482003%15%82%3%15%82%8%19%73%5%24%71%18%17%65%6%16%78%9%29%62%86%14%6%21%73%4%19%77%300 or more31%
689070018GREENWICH HOSPITAL ASSOCIATION5 PERRYRIDGE RDGREENWICHCT06830FAIRFIELD20386330003%16%81%4%15%81%10%20%70%4%20%76%18%16%66%4%16%80%12%31%57%83%17%4%13%83%2%13%85%300 or more37%
690070019MILFORD HOSPITAL, INC300 SEASIDE AVENUEMILFORDCT06460NEW HAVEN20387640005%18%77%4%15%81%8%22%70%6%24%70%17%19%64%6%15%79%11%33%56%85%15%8%24%68%6%24%70%300 or more36%
691070020MIDDLESEX HOSPITAL28 CRESCENT STMIDDLETOWNCT06457MIDDLESEX86034460004%15%81%5%15%80%7%22%71%5%23%72%17%17%66%6%15%79%9%34%57%87%13%5%18%77%3%18%79%300 or more37%
692070021WINDHAM COMM MEM HOSP & HATCH HOSP112 MANSFIELD AVEWILLIMANTICCT06226WINDHAM86045691165%18%77%4%16%80%10%26%64%7%20%73%21%18%61%11%20%69%17%37%46%86%14%12%28%60%7%30%63%300 or more33%
693070022YALE-NEW HAVEN HOSPITAL20 YORK STNEW HAVENCT06504NEW HAVEN20368842424%17%79%5%16%79%11%25%64%7%27%66%24%17%59%10%20%70%16%34%50%86%14%7%23%70%4%19%77%300 or more30%There were discrepancies in the data collection process
694070024WILLIAM W BACKUS HOSPITAL326 WASHINGTON STNORWICHCT06360NEW LONDON86088983314%16%80%5%16%79%9%24%67%7%22%71%21%17%62%8%21%71%16%37%47%81%19%8%28%64%4%26%70%300 or more30%
695070025HARTFORD HOSPITAL80 SEYMOUR STREETHARTFORDCT06102HARTFORD86054550004%18%78%4%16%80%14%28%58%7%25%68%21%17%62%10%25%65%19%35%46%89%11%8%26%66%4%23%73%300 or more30%
696070027MANCHESTER MEMORIAL HOSPITAL71 HAYNES STMANCHESTERCT06040HARTFORD86064747804%18%78%5%18%77%12%29%59%7%24%69%22%19%59%12%27%61%15%36%49%83%17%11%28%61%7%26%67%300 or more33%
697070028ST VINCENT'S MEDICAL CENTER2800 MAIN STBRIDGEPORTCT06606FAIRFIELD20357655516%19%75%4%17%79%12%30%58%9%26%65%24%19%57%13%20%67%15%32%53%83%17%8%22%70%5%21%74%300 or more31%
698070029BRISTOL HOSPITALBREWSTER RDBRISTOLCT06010HARTFORD86058530003%15%82%5%17%78%9%27%64%6%21%73%18%19%63%8%23%69%14%35%51%88%12%7%27%66%5%27%68%300 or more30%
699070031GRIFFIN HOSPITAL130 DIVISION STDERBYCT06418NEW HAVEN20373275004%17%79%5%17%78%8%24%68%8%24%68%19%16%65%8%15%77%11%33%56%88%12%7%19%74%5%19%76%300 or more27%
700070033DANBURY HOSPITAL24 HOSPITAL AVEDANBURYCT06810FAIRFIELD20379770005%19%76%6%16%78%14%25%61%9%21%70%22%18%60%11%20%69%18%35%47%82%18%11%21%68%5%22%73%300 or more33%

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cms cms

created Sep 23, 2011

updated Apr 16, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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Comments

  • Total Comments: 9
  • Average Rating: 0.0

  • Rating: No rating
  • Author: Bush
  • Posted: over 1 year ago

Does anyone know if the VBP payout reports for all hospitals will be available for download?

  • Rating: No rating
  • Author: Ryan
  • Posted: over 1 year ago

Can anyone provide data or a reference referring to the patients that choose not to respond?

  • Rating: No rating
  • Author: Martha
  • Posted: over 1 year ago

Data from prior years is available here: http://www.hospitalcompare.hhs.gov/Resources/Download-Data.aspx This site also links to the current downloadable database, which contains data collection periods and response rates.

  • Rating: No rating
  • Author: Susan Touhsaent
  • Posted: almost 2 years ago

Where can I find annual HCAHPS data (e.g., 2009, 2010)? I downloaded such information last year and now cannot find a place to do that.

  • Rating: No rating
  • Author: Beth
  • Posted: about 2 years ago

Is the data available that shows the number of surveys sent or returned??

  • Rating: No rating
  • Author: jmriley
  • Posted: about 2 years ago

Can we get data from previous time periods?

  • Rating: No rating
  • Author: Dziok
  • Posted: almost 3 years ago

What's the time frame for this data? Is it a continuous update? If it is how far behind does it lag? And when does the data set begin? Thanks

  • Rating: No rating
  • Author: Andy
  • Posted: almost 3 years ago

Response rates are very low for some surveys. Users should be aware of bias. I have observed some correlation between survey ratings and response rates.

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