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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
4601340064WILKES REGIONAL MEDICAL CENTER1370 WEST D STNORTH WILKESBORO2865933665181005%15%80%4%83%13%11%24%65%8%26%66%17%17%26%69%5%27%68%300 or more42%
4602380071WILLAMETTE VALLEY MEDICAL CENTER2700 SE STRATUS AVE.MCMINNVILLE9712850347261313%16%81%3%82%15%6%26%68%5%20%75%18%19%19%75%5%24%71%300 or more33%
4603501303WILLAPA HARBOR HOSPITAL800 ALDER STREETSOUTH BEND985863608755526Not AvailableResults are not available for this reporting period
4604230269WILLIAM BEAUMONT HOSPITAL-TROY44201 DEQUINDRE ROADTROY4808524896488004%20%76%5%76%19%8%26%66%6%24%70%23%19%23%70%3%22%75%300 or more39%
4605291302WILLIAM BEE RIRIE HOSPITAL1500 AVENUE HELY893017752893001Not AvailableResults are not available for this reporting period
4606171383WILLIAM NEWTON HOSPITAL1300 EAST FIFTH AVENUEWINFIELD6715662022123002%17%81%2%78%20%5%24%71%4%26%70%10%25%21%75%2%22%76%Between 100 and 29932%
4607421303WILLIAMSBURG REGIONAL HOSPITAL500 NELSON BOULEVARDKINGSTREE2955684335588885%14%81%3%88%9%8%17%75%10%19%71%17%12%26%68%5%35%60%Between 100 and 29932%
4608180069WILLIAMSON ARH HOSPITAL260 HOSPITAL DRIVESOUTH WILLIAMSON4150360623717005%14%81%4%86%10%10%17%73%9%17%74%18%12%17%76%5%21%74%300 or more29%
4609440029WILLIAMSON MEDICAL CENTER4321 CAROTHERS PARKWAYFRANKLIN3706761543550004%16%80%3%86%11%9%23%68%5%23%72%18%19%16%78%4%16%80%300 or more38%
4610510077WILLIAMSON MEMORIAL HOSPITAL859 ALDERSON STREETWILLIAMSON25661304235250012%13%75%4%90%6%29%21%50%16%21%63%31%8%20%60%14%27%59%Between 100 and 29915%
4611390045WILLIAMSPORT REGIONAL MEDICAL CENTER700 HIGH STREETWILLIAMSPORT1770157032110004%17%79%5%80%15%8%33%59%6%22%72%21%20%23%69%5%26%69%300 or more35%
4612070024WILLIAM W BACKUS HOSPITAL326 WASHINGTON STNORWICH0636086088983314%16%80%5%79%16%9%24%67%7%22%71%21%17%28%64%4%26%70%300 or more30%
4613190236WILLIS KNIGHTON BOSSIER HEALTH CENTER2400 HOSPITAL DRBOSSIER CITY7111131821270004%15%81%2%84%14%7%22%71%5%20%75%18%15%20%76%3%12%85%300 or more37%
4614190111WILLIS KNIGHTON MEDICAL CENTER2600 GREENWOOD ROADSHREVEPORT7110331821240005%15%80%3%85%12%10%23%67%6%20%74%21%14%22%72%4%13%83%300 or more35%
4615111325WILLS MEMORIAL HOSPITAL120 GORDON STREETWASHINGTON306737066789212Not AvailableResults are not available for this reporting period
4616340126WILSON MEDICAL CENTER1705 S TARBORO STWILSON2789325239980404%12%84%3%86%11%11%20%69%4%19%77%16%18%24%70%5%33%62%300 or more36%
4617171344WILSON MEDICAL CENTERREECE CAMPUS 2600 OTTAWA ROADNEODESHA6675762032583691%14%85%1%93%6%2%15%83%4%9%87%9%21%13%87%0%18%82%Fewer than 10034%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4618360013WILSON MEMORIAL HOSPITAL915 WEST MICHIGAN STREETSIDNEY4536593749854183%16%81%4%81%15%9%22%69%5%23%72%18%15%25%68%5%27%68%300 or more35%There were discrepancies in the data collection process
4619220105WINCHESTER HOSPITAL41 HIGHLAND AVENUEWINCHESTER0189078172990003%13%84%4%82%14%7%21%72%6%23%71%15%18%17%77%3%15%82%300 or more38%There were discrepancies in the data collection process
4620490005WINCHESTER MEDICAL CENTER220 CAMPUS BLVD SUITE 210WINCHESTER2260154053680005%17%78%4%80%16%10%26%64%5%25%70%22%17%18%74%4%18%78%300 or more32%
4621390112WINDBER HOSPITAL600 SOMERSET AVENUEWINDBER1596381446730003%14%83%3%84%13%7%21%72%6%21%73%18%17%22%72%3%20%77%300 or more46%
4622070021WINDHAM COMM MEM HOSP & HATCH HOSP112 MANSFIELD AVEWILLIMANTIC0622686045691165%18%77%4%80%16%10%26%64%7%20%73%21%18%28%60%7%30%63%300 or more33%
4623241332WINDOM AREA HOSPITAL2150 HOSPITAL DRIVE, PO BOX 339WINDOM5610150783124002%13%85%2%86%12%3%19%78%4%25%71%15%16%25%71%3%26%71%Between 100 and 29947%
4624220030WING MEMORIAL HOSPITAL AND MEDICAL CENTER40 WRIGHT STREETPALMER0106941328376513%17%80%3%84%13%7%28%65%7%25%68%17%16%19%76%3%17%80%300 or more30%
4625330404WINIFRED MASTERSON BURKE REHABILITATION HOSPITAL785 MAMARONECK AVENUEWHITE PLAINS106059145972232Not AvailableThe number of cases/patients is too few to report
4626431334WINNER REGIONAL HEALTHCARE CENTER - CAH745 EAST 8TH STREETWINNER5758060584271002%20%78%2%85%13%2%22%76%4%24%72%11%16%21%72%2%26%72%Between 100 and 29928%
4627161371WINNESHIEK MEDICAL CENTER901 MONTGOMERY STREETDECORAH5210156338229112%18%80%3%84%13%6%25%69%6%28%66%10%19%23%73%2%26%72%Between 100 and 29937%
4628190090WINN PARISH MEDICAL CENTER301 W BOUNDARY STREETWINNFIELD7148331864830004%18%78%11%71%18%12%22%66%8%26%66%18%16%23%62%8%43%49%Between 100 and 29915%
4629240044WINONA HEALTH SERVICES855 MANKATO AVENUEWINONA5598750745436503%16%81%4%81%15%5%24%71%5%26%69%15%20%23%69%5%28%67%300 or more36%
4630250027WINSTON MEDICAL CENTER & SWINGBED562 EAST MAIN STREETLOUISVILLE3933966277362112%13%85%2%87%11%7%13%80%7%22%71%20%14%25%62%6%37%57%Fewer than 10031%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4631100052WINTER HAVEN HOSPITAL200 AVE F NEWINTER HAVEN3388186329311217%17%76%10%73%17%10%23%67%10%20%70%25%19%23%67%7%22%71%300 or more27%
4632330167WINTHROP-UNIVERSITY HOSPITAL259 FIRST STREETMINEOLA1150151666303336%18%76%4%79%17%14%29%57%7%25%68%22%18%26%66%4%24%72%300 or more29%
4633010062WIREGRASS MEDICAL CENTER1200 W MAPLE AVENUEGENEVA3634033468436554%18%78%4%86%10%13%20%67%8%22%70%24%14%25%63%9%29%62%Between 100 and 29929%
4634450271WISE REGIONAL HEALTH SYSTEM609 MEDICAL CENTER DRIVEDECATUR7623494062759214%17%79%4%81%15%8%22%70%6%24%70%19%15%18%75%3%19%78%300 or more27%
4635351321WISHEK COMMUNITY HOSPITAL1007 4TH AVE SWISHEK584957014522326Not AvailableResults are not available for this reporting period
4636150104WITHAM HEALTH SERVICES2605 N LEBANON STLEBANON4605276548580003%17%80%3%83%14%8%29%63%5%26%69%17%19%20%75%4%21%75%300 or more27%
4637451337W J MANGOLD MEMORIAL HOSPITAL320 NORTH MAINLOCKNEY7924180665233731%8%91%0%97%3%1%14%85%5%13%82%8%15%15%84%1%15%84%Between 100 and 29935%
4638330239WOMAN'S CHRISTIAN ASSOCIATION207 FOOTE AVENUEJAMESTOWN1470171648701418%23%69%7%75%18%15%31%54%12%26%62%27%21%35%50%10%41%49%300 or more31%
4639190128WOMAN'S HOSPITAL100 WOMAN'S WAYBATON ROUGE7081722592713005%16%79%4%84%12%8%25%67%6%21%73%18%17%14%80%3%14%83%300 or more20%
4640250136WOMAN'S HOSPITAL AT RIVER OAKS1026 RIVER OAKS DRIVEFLOWOOD3923260193610002%9%89%3%88%9%7%17%76%3%14%83%16%19%14%82%2%13%85%300 or more35%
4641450674WOMANS HOSPITAL OF TEXAS,THE7600 FANNINHOUSTON7705471379012345%21%74%3%82%15%12%32%56%6%23%71%19%19%18%75%4%20%76%300 or more28%
4642190201WOMEN AND CHILDREN'S HOSPITAL AT LAKE CHARLES4200 NELSON ROADLAKE CHARLES7060533747463703%14%83%2%86%12%7%21%72%5%18%77%16%16%14%80%4%16%80%300 or more31%
4643410010WOMEN AND INFANTS HOSPITAL OF RHODE ISLAND101 DUDLEY STREETPROVIDENCE0290540127411004%20%76%5%77%18%11%25%64%5%22%73%25%19%20%73%3%19%78%300 or more29%
4644150149WOMEN'S HOSPITAL THE4199 GATEWAY BLVDNEWBURGH4763081284242002%14%84%2%84%14%6%27%67%3%23%74%16%20%10%85%2%14%84%300 or more33%
4645190161W O MOSS REGIONAL MEDICAL CENTER1000 WALTERS STREETLAKE CHARLES7060733747581001%8%91%1%86%13%7%9%84%2%11%87%15%9%16%82%0%20%80%Between 100 and 29922%
4646360029WOOD COUNTY HOSPITAL950 WEST WOOSTER STREETBOWLING GREEN4340241935489003%17%80%4%82%14%3%19%78%4%23%73%14%16%18%77%3%24%73%300 or more34%
4647330396WOODHULL MEDICAL AND MENTAL HEALTH CENTER760 BROADWAYBROOKLYN11206718963810015%25%60%11%69%20%31%27%42%16%29%55%34%19%32%48%11%37%52%300 or more12%
4648450484WOODLAND HEIGHTS MEDICAL CENTER505 SOUTH JOHN REDDITT DRIVELUFKIN7590493663483114%15%81%4%82%14%7%20%73%6%22%72%18%16%17%77%4%18%78%300 or more33%
4649050127WOODLAND MEMORIAL HOSPITAL1325 COTTONWOOD STREETWOODLAND9569553066239614%18%78%4%82%14%8%26%66%5%20%75%17%12%20%71%5%21%74%Between 100 and 29928%
4650151313WOODLAWN HOSPITAL1400 E 9TH STROCHESTER469755742233141Not AvailableResults are not available for this reporting period

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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