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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
401470011BRATTLEBORO MEMORIAL HOSPITAL17 BELMONT AVEBRATTLEBORO0530180225703413%19%78%3%79%18%5%22%73%6%25%69%16%20%25%66%5%25%70%300 or more34%
402511308BRAXTON COUNTY MEMORIAL HOSPITAL100 HOYLMAN DRIVEGASSAWAY2662430436451565%13%82%6%85%9%9%17%74%9%17%74%21%10%22%68%7%21%72%Fewer than 10036%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
403450072BRAZOSPORT REGIONAL HEALTH SYSTEM100 MEDICAL DRIVELAKE JACKSON7756697929744115%19%76%3%80%17%10%25%65%8%26%66%15%19%30%58%7%37%56%300 or more21%
404181319BRECKINRIDGE MEMORIAL HOSPITAL1011 OLD HIGHWAY 60HARDINSBURG401432707567000Not AvailableResults are not available for this reporting period
405070010BRIDGEPORT HOSPITAL267 GRANT STREETBRIDGEPORT0661020338430003%15%82%5%80%15%9%26%65%6%21%73%22%19%27%66%3%23%74%300 or more27%
406201310BRIDGTON HOSPITAL10 HOSPITAL DRIVEBRIDGTON0400920764760003%15%82%5%80%15%6%23%71%7%22%71%13%16%23%72%4%14%82%Between 100 and 29932%
407220119BRIGHAM AND WOMEN'S FAULKNER HOSPITAL1153 CENTRE STREETBOSTON0213061798370004%16%80%3%85%12%5%21%74%5%22%73%15%17%20%74%3%19%78%300 or more35%
408220110BRIGHAM AND WOMEN'S HOSPITAL75 FRANCIS STREETBOSTON0211561773255004%15%81%4%84%12%8%25%67%6%23%71%14%18%14%81%3%11%86%300 or more35%
409460017BRIGHAM CITY COMMUNITY HOSPITAL950 SOUTH MEDICAL DRIVEBRIGHAM CITY8430243573494716%16%78%4%84%12%7%24%69%5%22%73%17%28%23%69%6%27%67%Between 100 and 29936%
410230279BRIGHTON HOSPITAL12851 GRAND RIVER RDBRIGHTON481168102271211Not AvailableThe number of cases/patients is too few to report
411070029BRISTOL HOSPITALBREWSTER RDBRISTOL0601086058530003%15%82%5%78%17%9%27%64%6%21%73%18%19%27%66%5%27%68%300 or more30%
412370041BRISTOW MEDICAL CENTER700 W. 7THBRISTOW7401091836722153%8%89%7%88%5%10%14%76%4%20%76%22%11%28%62%0%32%68%Fewer than 10024%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
413511300BROADDUS HOSPITAL ASSOCIATION, INCMANSFIELD HILL P O BOX 930PHILIPPI2641630445717600%9%91%1%93%6%0%14%86%0%19%81%11%9%7%86%1%24%75%Fewer than 10028%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
414160101BROADLAWNS MEDICAL CENTER1801 HICKMAN ROADDES MOINES5031451528222006%21%73%5%78%17%11%29%60%9%27%64%22%16%28%62%7%30%63%300 or more22%
415271333BROADWATER HEALTH CENTER110 N OAK STTOWNSEND596444062663186Not AvailableResults are not available for this reporting period
416281315BRODSTONE MEMORIAL HOSPP O BOX 187, 520 EAST 10TH STSUPERIOR6897840287932810%15%85%1%92%7%2%16%82%3%28%69%9%20%14%85%2%6%92%Between 100 and 29945%
417230075BRONSON BATTLE CREEK HOSPITAL300 NORTH AVENUEBATTLE CREEK4901726996680004%21%75%5%78%17%8%29%63%6%26%68%20%21%27%65%5%33%62%300 or more31%
418231332BRONSON LAKEVIEW HOSPITAL408 HAZEN STREETPAW PAW4907926965714002%11%87%2%88%10%5%13%82%3%17%80%12%14%13%82%3%23%74%Between 100 and 29938%
419230017BRONSON METHODIST HOSPITAL601 JOHN STREET 42KALAMAZOO4900726934160002%18%80%3%80%17%6%25%69%5%24%71%15%21%16%80%2%15%83%300 or more37%
420330009BRONX-LEBANON HOSPITAL CENTER1276 FULTON AVENUEBRONX10456212588700014%19%67%7%78%15%22%25%53%15%22%63%29%16%31%56%9%34%57%300 or more24%
421330233BROOKDALE HOSPITAL MEDICAL CENTERLINDEN BOULEVARD AT BROOKDALE PLAZABROOKLYN11212718240596619%19%62%13%70%17%32%26%42%19%29%52%32%17%31%41%19%40%41%300 or more17%
422330141BROOKHAVEN MEMORIAL HOSPITAL MEDICAL CENTER101 HOSPITAL ROADPATCHOGUE1177263165471009%19%72%7%74%19%16%30%54%13%22%65%26%18%32%51%12%36%52%300 or more24%
423430008BROOKINGS HOSPITAL300 22ND AVEBROOKINGS5700660569677013%13%84%3%85%12%5%21%74%4%19%77%13%18%18%78%3%20%77%300 or more39%
424330056BROOKLYN HOSPITAL CENTER AT DOWNTOWN CAMPUS121 DEKALB AVENUEBROOKLYN11201718250800013%20%67%7%75%18%21%28%51%14%25%61%27%18%33%50%11%34%55%300 or more16%
425111332BROOKS COUNTY HOSPITAL903 N COURT STQUITMAN3164391226363093%16%81%3%86%11%11%23%66%9%19%72%15%20%17%74%5%30%65%Between 100 and 29937%
426330229BROOKS MEMORIAL HOSPITAL529 CENTRAL AVENUEDUNKIRK1404871636611114%21%75%4%81%15%10%31%59%6%25%69%21%18%26%62%5%35%60%300 or more35%
427100071BROOKSVILLE REGIONAL HOSPITAL17240 CORTEZ BLVDBROOKSVILLE34601352796511111%25%64%10%71%19%22%30%48%14%29%57%33%19%32%46%16%34%50%300 or more28%
428391312BROOKVILLE HOSPITAL100 HOSPITAL ROADBROOKVILLE158258148492312Not AvailableResults are not available for this reporting period
429010139BROOKWOOD MEDICAL CENTER2010 BROOKWOOD MEDICAL CENTER DRIVEBIRMINGHAM3520920587710005%16%79%2%86%12%12%23%65%5%22%73%19%15%20%72%6%17%77%300 or more42%
430100276BROWARD HEALTH CORAL SPRINGS3000 CORAL HILLS DRCORAL SPRINGS3306595434430009%21%70%8%72%20%21%28%51%9%24%67%24%17%28%57%10%29%61%300 or more18%
431100200BROWARD HEALTH IMPERIAL POINT6401 N FEDERAL HWYFORT LAUDERDALE3330895477685006%21%73%7%75%18%12%29%59%7%25%68%20%17%22%70%6%18%76%300 or more22%
432100039BROWARD HEALTH MEDICAL CENTER1600 S ANDREWS AVEFORT LAUDERDALE3331695435544009%22%69%9%72%19%21%30%49%11%26%63%27%19%24%63%8%24%68%300 or more15%
433100086BROWARD HEALTH NORTH201 E SAMPLE RDPOMPANO BEACH3306495478669505%17%78%7%77%16%12%25%63%7%20%73%18%15%18%73%6%20%74%300 or more25%
434281325BROWN COUNTY HOSPITAL945 EAST ZERO STAINSWORTH6921040238728000%18%82%0%78%22%0%19%81%3%7%90%18%1%24%76%0%20%80%Fewer than 10046%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
435450399BROWNFIELD REGIONAL MEDICAL CENTER705 EAST FELT STREETBROWNFIELD7931680663735513%20%77%5%84%11%5%28%67%2%25%73%17%23%25%61%6%32%62%Between 100 and 29918%
436450587BROWNWOOD REGIONAL MEDICAL CENTER1501 BURNET DRBROWNWOOD7680132564685415%16%79%3%84%13%9%28%63%6%22%72%15%19%27%64%8%31%61%300 or more31%
437280003BRYAN MEDICAL CENTER1600 SOUTH 48TH STLINCOLN6850640248111112%19%79%1%81%18%5%29%66%5%24%71%14%21%19%76%2%19%79%300 or more34%
438010112BRYAN W WHITFIELD MEM HOSP INC105 HIGHWAY 80 EASTDEMOPOLIS3673233428940007%15%78%3%87%10%14%17%69%14%14%72%22%15%22%66%8%32%60%300 or more32%
439161335BUCHANAN COUNTY HEALTH CENTER1600 FIRST ST EASTINDEPENDENCE5064431933209994%23%73%3%84%13%2%20%78%4%28%68%16%25%33%55%5%37%58%Fewer than 10044%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
440490127BUCHANAN GENERAL HOSPITAL1535 SLATE CREEK ROADGRUNDY2461427693510004%14%82%3%88%9%12%21%67%10%21%69%20%17%28%65%4%32%64%Between 100 and 29933%
441390322BUCKS COUNTY SPECIALTY HOSPITAL3300 TILLMAN DRIVEBENSALEM1902021524474002%7%91%5%84%11%4%8%88%6%15%79%13%15%9%88%3%7%90%300 or more71%
442391304BUCKTAIL MEDICAL CENTER1001 PINE STREETRENOVO1776457092310003%9%88%7%83%10%2%11%87%7%6%87%8%7%15%81%4%18%78%Fewer than 10042%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
443361316BUCYRUS COMMUNITY HOSPITAL629 NORTH SANDUSKY AVENUEBUCYRUS4482041956246775%19%76%2%84%14%6%28%66%3%21%76%19%26%20%73%5%37%58%Between 100 and 29936%
444161375BUENA VISTA REGIONAL MEDICAL CENTER1525 WEST 5TH STREETSTORM LAKE505887127324030Not AvailableResults are not available for this reporting period
445240076BUFFALO HOSPITAL303 CATLIN STBUFFALO5531376368412122%17%81%3%83%14%6%23%71%5%21%74%14%19%20%73%5%23%72%300 or more36%
446010110BULLOCK COUNTY HOSPITAL102 WEST CONECUH AVENUEUNION SPRINGS36089334738214010%9%81%3%94%3%9%13%78%9%14%77%21%7%24%71%7%19%74%Fewer than 10029%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
447161359BURGESS HEALTH CENTER1600 DIAMOND STREETONAWA5104071242323112%18%80%2%87%11%6%23%71%4%22%74%13%19%14%82%3%19%78%Between 100 and 29934%
448110113BURKE MEDICAL CENTER351 LIBERTY STREETWAYNESBORO3083070655444356%11%83%3%88%9%7%26%67%10%20%70%15%24%23%65%7%25%68%Fewer than 10023%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
449451305BURLESON ST JOSEPH HEALTH CENTER1101 WOODSON DRIVECALDWELL778369795673245Not AvailableResults are not available for this reporting period
450521331BURNETT MEDICAL CTR257 W ST GEORGE AVEGRANTSBURG5484071546353532%20%78%3%84%13%5%28%67%4%24%72%24%19%29%68%1%29%70%Between 100 and 29938%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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