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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
4401450044UT SOUTHWESTERN UNIVERSITY HOSPITAL5909 HARRY HINES BLVDDALLAS7539021487937584%16%80%3%84%13%9%27%64%5%25%70%18%18%19%74%4%17%79%300 or more24%
4402450766UT SOUTHWESTERN UNIVERSITY HOSPITAL-ZALE LIPSHY5151 HARRY HINES BLVDDALLAS7539021487937582%15%83%4%85%11%8%22%70%3%19%78%15%14%13%85%1%10%89%300 or more39%
4403450177UVALDE MEMORIAL HOSPITAL1025 GARNER FIELD ROADUVALDE7880183027862513%15%82%1%86%13%6%23%71%6%18%76%9%16%18%76%3%26%71%Between 100 and 29921%There were discrepancies in the data collection process
4404520116UW HLTH PARTNERS WATERTOWN REGIONAL MEDICAL CTR125 HOSPITAL DRWATERTOWN5309892026142103%17%80%5%76%19%4%21%75%5%25%70%13%19%21%71%5%30%65%300 or more40%
4405060096VAIL VALLEY MEDICAL CENTER181 W MEADOW DRIVEVAIL8165797047624514%16%80%3%83%14%7%22%71%6%23%71%18%19%17%78%2%18%80%300 or more32%
4406050283VALLEYCARE MEDICAL CENTER5555 WEST LAS POSITAS BOULEVARDPLEASANTON9458892544770003%16%81%4%82%14%7%23%70%4%22%74%18%18%18%76%3%15%82%300 or more35%
4407281353VALLEY COUNTY HEALTH SYSTEM2707 L STREETORD6886230872842005%19%76%1%84%15%3%34%63%0%38%62%13%20%17%76%5%33%62%Fewer than 10035%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4408390272VALLEY FORGE MEDICAL CENTER AND HOSPITAL1033 W GERMANTOWN PIKENORRISTOWN194012155398500Not AvailableThe number of cases/patients is too few to report
4409500084VALLEY GENERAL HOSPITAL14701 179TH SEMONROE9827236079474974%25%71%6%77%17%9%31%60%7%22%71%17%21%29%59%8%32%60%Between 100 and 29928%
4410310012VALLEY HOSPITAL223 N VAN DIEN AVENUERIDGEWOOD0745020144780003%14%83%4%82%14%9%24%67%5%20%75%19%16%17%78%2%17%81%300 or more39%
4411500119VALLEY HOSPITAL12606 EAST MISSION AVENUESPOKANE9921650992466504%21%75%4%78%18%7%30%63%7%24%69%17%20%24%68%6%23%71%300 or more35%
4412290021VALLEY HOSPITAL MEDICAL CENTER620 SHADOW LANELAS VEGAS89106702388400011%22%67%8%73%19%20%30%50%11%26%63%32%17%27%59%10%30%60%300 or more27%
4413500088VALLEY MEDICAL CENTER400 S 43RD STRENTON9805542522834505%22%73%4%80%16%11%29%60%6%26%68%19%19%23%70%5%21%74%300 or more29%
4414050126VALLEY PRESBYTERIAN HOSPITAL15107 VANOWEN STVAN NUYS9140681890239066%25%69%8%72%20%17%34%49%7%27%66%30%19%32%59%6%33%61%300 or more22%
4415301308VALLEY REGIONAL HOSPITAL243 ELM STREETCLAREMONT0374360354277712%16%82%4%86%10%6%18%76%3%19%78%20%14%26%66%4%21%75%Between 100 and 29933%
4416450662VALLEY REGIONAL MEDICAL CENTER100 A ALTON GLOORBROWNSVILLE7852695635070007%19%74%4%80%16%14%31%55%9%24%67%21%18%22%69%6%25%69%300 or more28%
4417060075VALLEY VIEW HOSPITAL ASSOCIATION1906 BLAKE AVEGLENWOOD SPRINGS8160197094565353%19%78%5%83%12%6%22%72%5%22%73%15%19%14%81%3%16%81%300 or more30%
4418460007VALLEY VIEW MEDICAL CENTER1303 NORTH MAIN STREETCEDAR CITY8472143586858002%16%82%2%84%14%5%27%68%1%22%77%10%19%15%79%3%17%80%300 or more40%
4419030117VALLEY VIEW MEDICAL CENTER5330 SOUTH HIGHWAY 95FORT MOHAVE8642692878822737%18%75%11%68%21%10%31%59%11%22%67%22%19%22%68%6%21%73%300 or more29%
4420141340VALLEY WEST COMMUNITY HOSPITAL1302 NORTH MAIN STREETSANDWICH6054881578684842%16%82%2%86%12%7%20%73%6%21%73%16%15%18%78%3%21%76%Between 100 and 29931%
4421450154VAL VERDE REGIONAL MEDICAL CENTER801 BEDELL AVEDEL RIO7884083077585666%18%76%7%81%12%9%23%68%7%24%69%19%20%30%57%9%31%60%300 or more16%
4422161337VAN BUREN COUNTY HOSPITAL304 FRANKLIN STREETKEOSAUQUA525653192933171Not AvailableResults are not available for this reporting period
4423440039VANDERBILT UNIVERSITY HOSPITAL1161 21ST AVENUE SOUTHNASHVILLE3723261532234543%16%81%2%84%14%7%26%67%6%22%72%16%18%17%79%2%15%83%300 or more42%
4424161361VAN DIEST MEDICAL CENTER2350 HOSPITAL DRIVEWEBSTER CITY5059551583294003%23%74%5%79%16%9%33%58%7%23%70%23%21%24%65%5%30%65%Between 100 and 29943%
4425360071VAN WERT COUNTY HOSPITAL1250 S WASHINGTON STREETVAN WERT4589141923886272%16%82%4%81%15%4%21%75%4%27%69%17%23%23%73%3%30%67%300 or more40%
4426330023VASSAR BROTHERS MEDICAL CENTER45 READE PLACEPOUGHKEEPSIE1260184545485003%16%81%4%79%17%12%27%61%6%21%73%18%17%23%70%3%21%76%300 or more32%
4427010118VAUGHAN REG MED CENTER PARKWAY CAMPUS1015 MEDICAL CENTER PARKWAYSELMA36701334418410013%16%71%5%83%12%22%21%57%18%20%62%27%15%26%60%11%34%55%300 or more26%
4428100070VENICE REGIONAL MEDICAL CENTER540 THE RIALTOVENICE3428594148577116%23%71%7%76%17%15%30%55%9%28%63%28%19%29%58%8%27%65%300 or more51%
4429050159VENTURA COUNTY MEDICAL CENTER3291 LOMA VISTA RDVENTURA9300380565260759%22%69%5%79%16%18%30%52%10%27%63%24%19%25%64%6%27%67%300 or more23%
4430030007VERDE VALLEY MEDICAL CENTER269 SOUTH CANDY LANECOTTONWOOD8632692863960003%17%80%4%79%17%7%24%69%4%26%70%20%20%19%76%4%24%72%300 or more43%
4431521348VERNON MEMORIAL HOSPITAL507 SOUTH MAIN STVIROQUA5466560863721012%12%86%2%88%10%3%13%84%4%18%78%12%15%14%83%1%17%82%300 or more59%
4432161318VETERANS MEMORIAL HOSPITAL40 1ST STREET SEWAUKON521725635683411Not AvailableResults are not available for this reporting period
4433450028VHS BROWNSVILLE HOSPITAL COMPANY, LLC1040 W JEFFERSON STBROWNSVILLE7852095654414005%18%77%4%80%16%9%27%64%6%22%72%20%16%18%74%5%23%72%300 or more33%There were discrepancies in the data collection process
4434450033VHS HARLINGEN HOSPITAL COMPANY LLC2101 PEASE STHARLINGEN7855095638911006%18%76%4%81%15%12%29%59%8%22%70%19%17%21%70%5%22%73%300 or more34%There were discrepancies in the data collection process
4435170006VIA CHRISTI HOSPITAL PITTSBURG INC1 MT CARMEL WAYPITTSBURG6676262023161003%16%81%2%83%15%9%26%65%4%25%71%18%16%21%72%4%26%70%300 or more33%
4436170122VIA CHRISTI HOSPITALS WICHITA INC929 NORTH ST FRANCIS STREETWICHITA6721431626850005%21%74%5%75%20%13%32%55%7%27%66%22%20%24%67%5%25%70%300 or more32%
4437170200VIA CHRISTI HOSPITAL WICHITA ST TERESA, INC14800 WEST ST TERESAWICHITA6723531679678003%13%84%3%85%12%7%23%70%4%18%78%17%18%10%86%2%10%88%300 or more43%
4438050517VICTOR VALLEY GLOBAL MEDICAL CENTER15248 11TH STVICTORVILLE92392760245869110%16%74%8%76%16%17%27%56%13%25%62%19%16%28%58%11%33%56%300 or more39%
4439340186VIDANT BEAUFORT HOSPITAL628 E 12TH STWASHINGTON2788925297541004%14%82%3%86%11%6%20%74%4%21%75%14%17%22%72%3%26%71%300 or more34%
4440341304VIDANT BERTIE HOSPITAL1403 SOUTH KINGS STREETWINDSOR2798325279466001%9%90%0%94%6%1%17%82%2%20%78%10%6%18%79%0%16%84%Fewer than 10036%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4441341318VIDANT CHOWAN HOSPITAL211 VIRGINIA RDEDENTON2793225248284513%13%84%2%85%13%5%18%77%4%19%77%14%17%18%78%3%23%74%300 or more35%
4442340120VIDANT DUPLIN HOSPITAL401 N MAIN STKENANSVILLE2834991029609416%15%79%4%82%14%11%22%67%9%21%70%18%13%21%70%6%30%64%300 or more30%
4443340107VIDANT EDGECOMBE HOSPITAL111 HOSPITAL DRTARBORO2788625264177003%14%83%2%86%12%7%20%73%6%20%74%14%14%21%75%2%25%73%300 or more32%
4444340040VIDANT MEDICAL CENTER2100 STANTONSBURG RDGREENVILLE2783525284741004%16%80%2%83%15%9%25%66%6%22%72%16%18%19%75%2%18%80%300 or more33%
4445341310VIDANT PUNGO HOSPITAL210 EAST WATER STBELHAVEN2781025294321116%13%81%5%81%14%9%13%78%10%16%74%15%11%18%77%4%32%64%Between 100 and 29925%
4446340099VIDANT ROANOKE CHOWAN HOSPITAL500 S ACADEMY STAHOSKIE2791025220930004%12%84%3%86%11%8%19%73%6%18%76%16%13%22%72%4%27%69%300 or more32%
4447100315VIERA HOSPITAL8745 N WICKHAM RDMELBOURNE3294032143490003%14%83%4%82%14%7%24%69%5%20%75%14%17%15%81%3%11%86%300 or more43%
4448190199VILLA FELICIANA MEDICAL COMPLEX5002 HIGHWAY 10JACKSON707482256344010Not AvailableThe number of cases/patients is too few to report
4449420103VILLAGE HOSPITAL250 WESTMORELAND ROADGREER2965186453060004%14%82%2%87%11%8%23%69%7%22%71%17%14%13%81%4%13%83%300 or more38%
4450100290VILLAGES REGIONAL HOSPITAL, THE1451 EL CAMINO REALTHE VILLAGES3215935275180006%23%71%9%69%22%16%29%55%11%28%61%32%17%28%56%12%32%56%300 or more46%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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