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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
251020008BARTLETT REGIONAL HOSPITAL3260 HOSPITAL DRJUNEAU9980190779689003%18%79%4%83%13%7%22%71%6%24%70%12%19%27%66%3%25%72%300 or more27%
252261325BARTON COUNTY MEMORIAL HOSPITAL29 NW 1ST LANELAMAR6475941768260811%12%87%0%90%10%1%21%78%1%18%81%15%17%14%83%1%17%82%Between 100 and 29941%
253050352BARTON MEMORIAL HOSPITAL2170 SOUTH AVENUESOUTH LAKE TAHOE9615053054134204%19%77%5%79%16%8%24%68%7%22%71%16%18%19%74%5%23%72%300 or more32%
254100121BARTOW REGIONAL MEDICAL CENTER2200 OSPREY BLVDBARTOW3383186353381118%21%71%8%75%17%16%26%58%11%27%62%28%20%28%55%12%30%58%300 or more28%
255670066BASIN HEALTHCARE CENTER, LLC900 EAST 4TH STREETODESSA7976143242595104%16%80%6%82%12%6%18%76%4%16%80%23%11%17%76%5%20%75%Between 100 and 29933%
256260034BATES COUNTY MEMORIAL HOSPITAL615 W NURSERY STBUTLER6473066020070004%25%71%5%76%19%4%27%69%8%30%62%16%28%30%61%6%30%64%Between 100 and 29931%
257491300BATH COMMUNITY HOSPITAL106 PARK DRIVE- PO DRAWER ZHOT SPRINGS244455408397000Not AvailableResults are not available for this reporting period
258190065BATON ROUGE GENERAL MEDICAL CENTER3600 FLORIDA STREETBATON ROUGE7080622538770005%15%80%4%84%12%14%23%63%8%21%71%20%15%17%75%5%18%77%300 or more23%
259291303BATTLE MOUNTAIN GENERAL HOSPITAL535 SOUTH HUMBOLDT STREETBATTE MTN898207756352550Not AvailableResults are not available for this reporting period
260161300BAUM HARMON MERCY HOSPITAL255 N WELCH AVENUEPRIMGHAR512457129572300Not AvailableResults are not available for this reporting period
261040027BAXTER REGIONAL MEDICAL CENTER624 HOSPITAL DRIVEMOUNTAIN HOME7265387050810003%19%78%5%78%17%6%24%70%6%24%70%22%18%17%76%2%23%75%300 or more33%
262380090BAY AREA HOSPITAL1775 THOMPSON ROADCOOS BAY9742054126981113%22%75%6%76%18%6%31%63%5%22%73%22%21%31%62%4%31%65%300 or more35%
263520113BAY AREA MED CTR3100 SHORE DRMARINETTE5414371573566213%14%83%4%83%13%7%18%75%7%21%72%16%17%23%68%5%31%64%300 or more38%
264100032BAYFRONT MEDICAL CENTER INC701 6TH ST SSAINT PETERSBURG3370172782312345%18%77%7%78%15%17%23%60%8%20%72%22%20%19%70%8%22%70%300 or more23%
265080004BAYHEALTH - KENT GENERAL HOSPITAL640 S STATE STREETDOVER1990130274470014%18%78%7%75%18%9%25%66%7%23%70%18%20%27%64%5%30%65%300 or more28%
266080009BAYHEALTH - MILFORD MEMORIAL HOSPITAL21 WEST CLARKE AVENUEMILFORD1996330242233115%19%76%6%76%18%10%28%62%7%25%68%20%20%29%60%6%34%60%300 or more26%
267450137BAYLOR ALL SAINTS MEDICAL CENTER AT FW1400 EIGHTH AVEFORT WORTH7610481792625444%16%80%4%82%14%10%27%63%5%21%74%19%18%20%75%3%19%78%300 or more23%
268670062BAYLOR EMERGENCY MEDICAL CENTER26791 HIGHWAY 380AUBREY762279723472525Not AvailableThe number of cases/patients is too few to report
269450851BAYLOR HEART AND VASCULAR HOSPITAL621 NORTH HALL STREETDALLAS7522621482006702%11%87%2%88%10%4%15%81%3%18%79%13%15%10%88%2%8%90%300 or more37%
270450730BAYLOR MEDICAL CENTER AT CARROLLTON4343 NORTH JOSEY LANECARROLLTON7501097249210108%21%71%6%75%19%15%28%57%9%25%66%21%20%26%62%9%24%67%300 or more22%
271450853BAYLOR MEDICAL CENTER AT FRISCO5601 WARREN PARKWAYFRISCO7503421461820002%13%85%3%86%11%7%20%73%5%17%78%16%17%8%88%2%10%88%300 or more39%
272450280BAYLOR MEDICAL CENTER AT GARLAND2300 MARIE CURIE DRIVEGARLAND7504297248750004%20%76%4%80%16%14%23%63%6%25%69%19%18%22%68%5%24%71%300 or more23%
273450079BAYLOR MEDICAL CENTER AT IRVING1901 N MACARTHUR BLVDIRVING7506197257981003%21%76%5%78%17%11%28%61%5%25%70%22%19%24%70%4%24%72%300 or more19%
274670082BAYLOR MEDICAL CENTER AT MCKINNEY5252 WEST UNIVERSITY DRIVEMC KINNEY750714697422200Not AvailableResults are not available for this reporting period
275450883BAYLOR MEDICAL CENTER AT TROPHY CLUB2850 E STATE HIGHWAY 114TROPHY CLUB7626281783746003%10%87%4%87%9%5%14%81%4%12%84%13%17%11%85%2%13%85%Between 100 and 29927%
276450422BAYLOR MEDICAL CENTER AT UPTOWN2727 EAST LEMMON AVENUE BUILDING IDALLAS7520421444330002%8%90%3%89%8%3%8%89%4%16%80%13%13%8%89%2%9%89%300 or more50%
277450372BAYLOR MEDICAL CENTER AT WAXAHACHIE1405 W JEFFERSON STWAXAHACHIE7516597292370004%15%81%8%76%16%10%24%66%6%20%74%15%17%21%72%4%23%73%300 or more28%
278670067BAYLOR ORTHOPEDIC AND SPINE HOSPITAL AT ARLINGTON707 HIGHLANDER BLVDARLINGTON7601581754923641%10%89%3%89%8%4%14%82%4%17%79%12%14%9%89%1%9%90%300 or more56%
279450563BAYLOR REGIONAL MEDICAL CENTER AT GRAPEVINE1650 W COLLEGE STGRAPEVINE7605181748115884%16%80%4%84%12%11%26%63%5%20%75%17%17%16%78%3%16%81%300 or more30%
280450890BAYLOR REGIONAL MEDICAL CENTER AT PLANO4700 ALLIANCE BOULEVARDPLANO7509346981420003%19%78%4%81%15%9%27%64%5%23%72%19%19%18%78%2%13%85%300 or more33%
281450880BAYLOR SURGICAL HOSPITAL AT FORT WORTH750 12TH AVENUEFORT WORTH7610481733450506%17%77%5%81%14%11%24%65%8%24%68%21%14%24%68%7%21%72%300 or more43%
282450874BAYLOR SURGICAL HOSPITAL AT LAS COLINAS400 WEST INTERSTATE 635 SUITE 101IRVING7506397286840005%15%80%4%86%10%5%14%81%6%20%74%16%14%15%77%7%15%78%Between 100 and 29939%
283450021BAYLOR UNIVERSITY MEDICAL CENTER3500 GASTON AVEDALLAS7524621482001115%17%78%5%83%12%12%25%63%6%23%71%18%15%18%75%2%21%77%300 or more24%
284100026BAY MEDICAL CENTER SACRED HEART HEALTH SYSTEM615 N BONITA AVEPANAMA CITY3240185076915117%17%76%6%77%17%13%26%61%10%22%68%23%19%22%69%6%20%74%300 or more33%
285360259BAY PARK COMMUNITY HOSPITAL2801 BAY PARK DRIVEOREGON4361641969077003%16%81%4%78%18%6%24%70%5%21%74%15%19%20%75%3%20%77%300 or more36%
286310112BAYSHORE COMMUNITY HOSPITAL727 N BEERS STHOLMDEL0773373273959005%19%76%7%74%19%13%27%60%10%21%69%21%21%29%58%10%31%59%300 or more27%
287450097BAYSHORE MEDICAL CENTER4000 SPENCER HWYPASADENA7750471335910009%19%72%8%76%16%17%26%57%10%23%67%26%17%27%62%10%31%59%300 or more26%
288451320BAYSIDE COMMUNITY HOSPITAL200 HOSPITAL DRIVEANAHUAC7751440926731430%9%91%1%94%5%4%8%88%1%14%85%10%10%25%75%0%23%77%Fewer than 10027%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
289220016BAYSTATE FRANKLIN MEDICAL CENTER164 HIGH STREETGREENFIELD0130141377302114%17%79%5%79%16%8%24%68%5%24%71%20%18%25%66%7%25%68%300 or more35%
290220050BAYSTATE MARY LANE HOSPITAL85 SOUTH STREETWARE0108241396762113%13%84%4%84%12%7%20%73%7%19%74%14%18%19%75%4%21%75%300 or more40%
291220077BAYSTATE MEDICAL CENTER759 CHESTNUT STREETSPRINGFIELD0119941379400006%19%75%4%80%16%12%27%61%7%23%70%20%19%23%68%5%21%74%300 or more36%
292250049BEACHAM MEMORIAL HOSPITAL205 N CHERRY STMAGNOLIA3965260178323513%12%85%2%94%4%11%15%74%7%17%76%19%10%23%71%3%22%75%Between 100 and 29961%
293131316BEAR LAKE MEMORIAL HOSPITAL164 SOUTH FIFTH STREETMONTPELIER832542088471630Not AvailableResults are not available for this reporting period
294460039BEAR RIVER VALLEY HOSPITAL905 NORTH 1000 WESTTREMONTON8433743520747080%13%87%2%88%10%1%14%85%2%16%82%1%13%7%90%2%14%84%Between 100 and 29937%
295271326BEARTOOTH BILLINGS CLINIC2525 N BROADWAYRED LODGE590684064462345Not AvailableResults are not available for this reporting period
296050618BEAR VALLEY COMMUNITY HOSPITAL41870 GARSTIN DRBIG BEAR LAKE9231590986665011%17%82%4%75%21%3%18%79%9%20%71%15%17%13%86%1%20%79%Fewer than 10025%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
297281364BEATRICE COMMUNITY HOSPITAL & HEALTH CENTER, INCP O BOX 278, 4800 HOSPITAL PARKWAYBEATRICE6831040222833442%10%88%1%89%10%4%22%74%3%25%72%11%18%20%77%2%20%78%Between 100 and 29941%
298420067BEAUFORT COUNTY MEMORIAL HOSPITAL955 RIBAUT RDBEAUFORT2990284352252004%17%79%3%84%13%8%25%67%6%23%71%17%17%23%71%3%25%72%300 or more30%
299230089BEAUMONT HEALTH SYSTEM468 CADIEUX RDGROSSE POINTE4823031334310004%16%80%5%79%16%10%23%67%6%24%70%20%20%19%75%4%20%76%300 or more32%
300230130BEAUMONT HEALTH SYSTEM3601 W THIRTEEN MILE RDROYAL OAK4807324889850004%20%76%5%77%18%11%28%61%7%26%67%23%19%20%72%4%20%76%300 or more36%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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