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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
151490018AUGUSTA HEALTH78 MEDICAL CENTER DRIVEFISHERSVILLE2293954093240005%20%75%3%82%15%10%31%59%7%24%69%19%19%25%66%5%26%69%300 or more36%
152360084AULTMAN HOSPITAL2600 SIXTH STREET SWCANTON4471033045299113%19%78%3%80%17%7%24%69%4%24%72%19%20%17%78%2%16%82%300 or more36%
153361323AULTMAN ORRVILLE HOSPITAL832 SOUTH MAIN STREETORRVILLE4466733068230102%18%80%3%84%13%4%19%77%5%32%63%20%19%23%72%2%28%70%Between 100 and 29944%
154330085AURELIA OSBORN FOX MEMORIAL HOSPITALONE NORTON AVENUEONEONTA1382060742320005%24%71%7%70%23%12%32%56%7%29%64%22%22%30%56%6%37%57%300 or more30%
155520193AURORA BAYCARE MEDICAL CTR2845 GREENBRIER RDGREEN BAY5431192028880003%16%81%4%80%16%7%22%71%5%23%72%15%18%19%76%3%18%79%300 or more40%
156520102AURORA LAKELAND MEDICAL CTRW3985 CTY RD NNELKHORN5312126274120002%20%78%3%84%13%8%24%68%6%21%73%16%18%26%66%5%32%63%300 or more32%
157520034AURORA MED CTR MANITOWOC CTY5000 MEMORIAL DRTWO RIVERS5424192079450002%17%81%3%81%16%5%24%71%4%22%74%14%20%18%77%2%19%79%300 or more35%
158520207AURORA MEDICAL CENTER975 PORT WASHINGTON ROADGRAFTON5302426232910002%13%85%4%83%13%5%22%73%4%22%74%15%17%14%82%3%14%83%300 or more46%
159520206AURORA MEDICAL CENTER36500 AURORA DRIVESUMMIT5306626243410002%13%85%3%88%9%6%20%74%4%20%76%11%14%13%82%2%16%82%300 or more38%
160520189AURORA MEDICAL CTR KENOSHA10400 75TH STKENOSHA5314226294856004%20%76%4%79%17%8%27%65%7%26%67%20%19%24%67%5%26%69%300 or more29%
161520198AURORA MEDICAL CTR OSHKOSH855 N WESTHAVEN DRIVEOSHKOSH5490492045660003%16%81%4%79%17%6%22%72%4%23%73%13%20%22%72%4%21%75%300 or more37%
162520038AURORA MEDICAL CTR WASHINGTON COUNTY1032 E SUMNER STHARTFORD5302726267323003%18%79%3%83%14%6%22%72%5%24%71%17%18%25%68%5%28%67%300 or more40%
163520059AURORA MEMORIAL HOSPITAL BURLINGTON252 MCHENRY STBURLINGTON5310526276760007%21%72%7%76%17%15%31%54%11%25%64%23%20%27%58%10%34%56%300 or more32%
164520035AURORA SHEBOYGAN MEM MED CTR2629 N 7TH STSHEBOYGAN5308392045150003%17%80%3%83%14%7%31%62%3%23%74%13%20%22%71%3%24%73%300 or more43%
165520138AURORA ST LUKES MEDICAL CENTER2900 W OKLAHOMA AVEMILWAUKEE5321541464960004%17%79%4%79%17%9%28%63%5%25%70%18%18%22%70%4%24%72%300 or more31%
166520139AURORA WEST ALLIS MEDICAL CENTER8901 W LINCOLN AVEWEST ALLIS5322741432860003%18%79%4%82%14%11%28%61%7%22%71%18%17%21%72%4%22%74%300 or more37%
167400016AUXILIO MUTUO HOSPITALPONCE DE LEON AVENUE STOP 36 1/2 #735HATO REY009187877582000Not AvailableResults are not available for this reporting period
168100131AVENTURA HOSPITAL AND MEDICAL CENTER20900 BISCAYNE BLVDAVENTURA33180305682700012%18%70%9%77%14%18%23%59%14%20%66%27%15%25%64%8%27%65%300 or more26%
169281331AVERA CREIGHTON HOSPITALP O BOX 186, 1503 MAIN STCREIGHTON6872940235857002%20%78%0%89%11%1%27%72%2%28%70%9%14%20%73%4%15%81%Fewer than 10027%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
170431331AVERA DELLS AREA HOSPITAL - CAH909 N IOWA AVEDELL RAPIDS5702260542854315%18%77%0%83%17%8%23%69%1%34%65%17%16%19%79%4%8%88%Fewer than 10032%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
171431332AVERA DESMET MEMORIAL HOSPITAL - CAH306 PRAIRIE AVENUE SW, PO BOX 160DE SMET5723160585433293%23%74%0%86%14%0%22%78%22%11%40%60%0%23%77%Fewer than 10048%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
172431310AVERA FLANDREAU HOSPITAL - CAH214 NORTH PRAIRIE AVENUEFLANDREAU5702860599724334%18%78%1%86%13%6%22%72%13%18%69%20%7%13%76%3%20%77%Fewer than 10046%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
173431338AVERA GREGORY HOSPITAL400 PARK STREET PO BOX 408GREGORY5753360583583942%16%82%1%83%16%3%21%76%2%24%74%13%15%18%76%1%26%73%Fewer than 10025%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
174431337AVERA HAND COUNTY MEMORIAL HOSPITAL AND CLINIC300 W 5TH STMILLER5736260585324210%13%87%2%84%14%3%23%74%3%26%71%7%28%15%78%2%16%82%Fewer than 10038%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
175430095AVERA HEART HOSPITAL OF SOUTH DAKOTA4500 W 69TH STSIOUX FALLS5710860597770001%11%88%3%86%11%2%17%81%2%17%81%9%19%8%90%1%8%91%300 or more60%
176161351AVERA HOLY FAMILY HOSPITAL826 NORTH 8TH STREETESTHERVILLE5133471236226314%15%81%0%88%12%4%24%72%4%26%70%8%30%19%77%1%26%73%Between 100 and 29944%
177241359AVERA MARSHALL REGIONAL MEDICAL CTR300 SOUTH BRUCE STREETMARSHALL5625850753796612%17%81%1%84%15%6%29%65%6%24%70%13%20%21%74%2%22%76%300 or more40%
178430016AVERA MCKENNAN HOSPITAL & UNIVERSITY HEALTH CENTER1325 S CLIFF AVE POST OFFICE BOX 5045SIOUX FALLS5711760532280003%21%76%3%80%17%6%29%65%6%27%67%16%20%22%72%3%20%77%300 or more35%
179430013AVERA QUEEN OF PEACE525 N FOSTERMITCHELL5730160599520002%17%81%1%84%15%6%25%69%4%24%72%10%21%23%73%2%24%74%300 or more36%
180430012AVERA SACRED HEART HOSPITAL501 SUMMITYANKTON5707860566880003%18%79%2%82%16%5%28%67%5%26%69%17%20%23%71%3%26%71%300 or more34%
181281329AVERA ST ANTHONY'S HOSPITAL300 NORTH 2ND STO' NEILL6876340233626110%13%87%1%87%12%2%26%72%2%21%77%11%19%12%86%1%13%86%Between 100 and 29942%
182431330AVERA ST BENEDICT HEALTH CENTER - CAH401 WEST GLYNN DRIVEPARKSTON5736660592833114%20%76%1%79%20%6%28%66%10%32%58%10%24%16%80%2%14%84%Fewer than 10023%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
183430014AVERA ST LUKES305 S STATE ST POST OFFICE BOX 4450ABERDEEN5740160562250002%20%78%1%80%19%4%32%64%4%30%66%14%24%23%70%3%27%70%300 or more36%
184430015AVERA ST MARY'S HOSPITAL801 E SIOUXPIERRE5750160522431004%20%76%3%79%18%7%25%68%8%27%65%20%18%25%67%4%34%62%Between 100 and 29927%
185431324AVERA WESKOTA MEMORIAL MEDICAL CENTER - CAH604 1ST ST NEWESSINGTON SPRINGS5738260553912010%21%79%0%68%32%2%22%76%1%56%43%1%28%6%91%3%25%72%Fewer than 10015%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
186190099AVOYELLES HOSPITAL4231 HIGHWAY 1192MARKSVILLE7135131825386119%16%75%4%82%14%18%28%54%14%26%60%23%13%24%58%11%35%54%Between 100 and 29922%
187111327BACON COUNTY HOSPITAL302 SOUTH WAYNE STREETALMA3151091263289614%11%85%2%89%9%7%21%72%5%17%78%15%15%19%78%2%22%76%300 or more40%
188370228BAILEY MEDICAL CENTER, L L C10502 NORTH 110TH EAST AVENUEOWASSO7405591837680002%14%84%1%87%12%4%21%75%3%22%75%16%20%9%87%2%12%86%300 or more37%
189050724BAKERSFIELD HEART HOSPITAL3001 SILLECT AVENUEBAKERSFIELD9330866131660006%21%73%8%71%21%9%25%66%7%27%66%19%22%16%77%5%15%80%300 or more26%
190050036BAKERSFIELD MEMORIAL HOSPITAL420 34TH ST BOX 1888BAKERSFIELD9330166132717927%22%71%8%73%19%15%29%56%8%24%68%23%18%23%67%6%23%71%300 or more21%
191521347BALDWIN AREA MEDICAL CTR730 10TH AVEBALDWIN540027156843311Not AvailableResults are not available for this reporting period
192451310BALLINGER MEMORIAL HOSPITAL608 AVENUE BBALLINGER7682132536525311%12%87%0%85%15%4%7%89%4%64%32%12%9%23%77%4%34%62%Fewer than 10040%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
193030088BANNER BAYWOOD MEDICAL CENTER6644 EAST BAYWOOD AVENUEMESA8520648032120004%18%78%5%78%17%8%30%62%6%25%69%18%19%23%70%4%22%74%300 or more33%
194030061BANNER BOSWELL MEDICAL CENTER10401 WEST THUNDERBIRD BOULEVARDSUN CITY8535162397772113%16%81%5%77%18%6%23%71%6%22%72%15%19%21%72%4%21%75%300 or more34%
195290006BANNER CHURCHILL COMMUNITY HOSPITAL801 EAST WILLIAMS AVENUEFALLON8940677542331513%15%82%2%84%14%6%20%74%6%19%75%14%15%17%76%6%24%70%300 or more33%
196030093BANNER DEL E WEBB MEDICAL CENTER14502 WEST MEEKER BOULEVARDSUN CITY WEST8537562321440005%17%78%5%77%18%9%28%63%6%24%70%20%18%22%69%6%23%71%300 or more31%
197030065BANNER DESERT MEDICAL CENTER1400 SOUTH DOBSON ROADMESA8520248041230005%20%75%5%78%17%10%28%62%7%25%68%19%18%23%69%5%23%72%300 or more28%
198030115BANNER ESTRELLA MEDICAL CENTER9201 WEST THOMAS ROADPHOENIX8503762332740004%17%79%3%81%16%9%26%65%6%22%72%18%16%18%76%4%18%78%300 or more28%
199030122BANNER GATEWAY MEDICAL CENTER1900 NORTH HIGLEY ROADGILBERT8523448054320004%18%78%3%80%17%9%30%61%5%24%71%18%18%17%77%3%17%80%300 or more31%
200030134BANNER GOLDFIELD MEDICAL CENTER2050 WEST SOUTHERN AVENUEAPACHE JUNCTION851204802373200Not AvailableResults are not available for this reporting period

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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