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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
101281326ANTELOPE MEMORIAL HOSPITALP O BOX 229, 102 WEST 9TH STNELIGH6875640288741510%10%90%0%87%13%0%19%81%4%23%73%9%18%12%80%0%17%83%Fewer than 10040%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
102050056ANTELOPE VALLEY HOSPITAL1600 W AVE JLANCASTER9353466194950007%19%74%7%76%17%14%26%60%8%23%69%26%17%24%64%9%30%61%300 or more36%
103520160APPLETON MEDICAL CTR1818 N MEADE STAPPLETON5491192073141013%18%79%3%81%16%6%27%67%4%25%71%16%20%19%76%2%18%80%300 or more46%
104241341APPLETON MUNICIPAL HOSPITAL30 SOUTH BEHL STREETAPPLETON5620832028915804%18%78%0%85%15%6%12%82%2%21%77%7%6%22%70%4%27%69%Fewer than 10045%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance., There were discrepancies in the data collection process
105110071APPLING HOSPITAL163 E TOLLISON STREETBAXLEY31513912367984110%16%74%4%86%10%17%22%61%11%19%70%23%14%34%52%13%34%53%Between 100 and 29934%
106371328ARBUCKLE MEMORIAL HOSPITAL2011 WEST BROADWAYSULPHUR730865806222161Not AvailableResults are not available for this reporting period
107390115ARIA HEALTH10800 KNIGHTS ROADPHILADELPHIA1911421561241295%17%78%6%74%20%11%25%64%8%25%67%21%19%24%64%8%28%64%300 or more28%
108450871ARISE AUSTIN MEDICAL CENTER3003 BEE CAVES ROADAUSTIN7874651234798886%19%75%3%84%13%10%26%64%7%24%69%16%18%16%76%5%16%79%300 or more45%
109030112ARIZONA ORTHOPEDIC AND SURGICAL SPECIALITY HOSP2905 WEST WARNER ROADCHANDLER8522448060390003%11%86%5%85%10%4%16%80%6%20%74%17%17%12%83%2%12%86%300 or more63%
110030107ARIZONA SPINE AND JOINT HOSPITAL4620 EAST BASELINE ROADMESA8520648083247703%14%83%4%82%14%4%18%78%6%24%70%13%14%13%83%3%10%87%300 or more62%
111043300ARKANSAS CHILDREN'S HOSPITAL800 MARSHALL STREET SLOT 301LITTLE ROCK722025013641100Not AvailableResults are not available for this reporting period
112040134ARKANSAS HEART HOSPITAL1701 S SHACKLEFORD ROADLITTLE ROCK7221150121970001%13%86%2%84%14%2%13%85%4%20%76%14%20%9%90%1%6%93%Between 100 and 29942%
113040039ARKANSAS METHODIST MEDICAL CENTER900 WEST KINGSHIGHWAYPARAGOULD7245087023970004%15%81%3%86%11%6%23%71%6%22%72%19%17%20%70%6%26%68%300 or more29%
114040147ARKANSAS SURGICAL HOSPITAL5201 NORTH SHORE DRIVENO LITTLE ROCK7211850174880002%10%88%3%88%9%6%15%79%5%16%79%11%14%8%89%2%6%92%300 or more56%
115060036ARKANSAS VALLEY REGIONAL MEDICAL CENTER1100 CARSON AVENUELA JUNTA8105071938360005%23%72%4%81%15%10%26%64%7%27%66%20%22%33%52%8%43%49%300 or more28%
116330090ARNOT OGDEN MEDICAL CENTER600 ROE AVENUEELMIRA1490560773741004%18%78%6%78%16%10%29%61%6%24%70%20%20%27%64%4%26%70%300 or more35%
117200018AROOSTOOK MEDICAL CENTER,THE140 ACADEMY ST - PO BOX 151PRESQUE ISLE0476920776840004%21%75%4%76%20%10%28%62%6%28%66%17%22%24%65%5%28%67%300 or more20%
118030094ARROWHEAD HOSPITAL18701 NORTH 67TH AVENUEGLENDALE8530862356110005%21%74%5%77%18%8%27%65%6%26%68%23%20%24%67%7%25%68%300 or more33%There were discrepancies in the data collection process
119050245ARROWHEAD REGIONAL MEDICAL CENTER400 NORTH PEPPER AVENUECOLTON9232490958010007%20%73%6%76%18%17%27%56%7%24%69%23%17%23%67%6%26%68%300 or more20%
120320030ARTESIA GENERAL HOSPITAL702 N 13TH STREETARTESIA8821057574833336%21%73%5%80%15%12%28%60%6%27%67%24%15%26%64%6%29%65%Between 100 and 29932%
121380005ASANTE ASHLAND COMMUNITY HOSPITAL280 MAPLE STREETASHLAND9752054120140013%16%81%3%85%12%7%24%69%5%22%73%15%19%19%76%2%18%80%300 or more36%
122380018ASANTE ROGUE REGIONAL MEDICAL CENTER2825 E BARNETT ROADMEDFORD9750454178970003%18%79%4%81%15%8%30%62%5%24%71%18%19%19%75%2%15%83%300 or more36%
123380002ASANTE THREE RIVERS MEDICAL CENTER500 SW RAMSEY AVENUEGRANTS PASS9752754147270004%20%76%6%80%14%9%30%61%7%23%70%23%18%26%64%6%30%64%300 or more34%
124341325ASHE MEMORIAL HOSPITAL200 HOSPITAL AVEJEFFERSON2864033624671012%12%86%1%90%9%4%17%79%5%20%75%15%17%18%78%2%23%75%300 or more34%
125171304ASHLAND HEALTH CENTER709 OAK STREETASHLAND678316206352241Not AvailableResults are not available for this reporting period
126041323ASHLEY COUNTY MEDICAL CENTER1015 UNITY ROADCROSSETT7163587036441115%19%76%8%80%12%7%19%74%9%25%66%22%23%26%62%8%36%56%Between 100 and 29921%
127351322ASHLEY MEDICAL CENTER612 CENTER AVENUE NASHLEY584137012883433Not AvailableResults are not available for this reporting period
128460030ASHLEY REGIONAL MEDICAL CENTER150 WEST 100 NORTHVERNAL8407843578933427%20%73%5%80%15%10%24%66%9%26%65%17%22%27%61%9%38%53%300 or more34%
129360125ASHTABULA COUNTY MEDICAL CENTER2420 LAKE AVENUEASHTABULA4400444099722623%18%79%5%76%19%6%25%69%5%27%68%21%19%34%56%5%41%54%300 or more28%
130400004ASOCIACION HOSPITAL DEL MAESTRO, INCSERGIO CUEVAS BUSTAMANTE STREET 550SAN JUAN009367877586420Not AvailableResults are not available for this reporting period
131061324ASPEN VALLEY HOSPITAL0401 CASTLE CREEK ROADASPEN8161197054412614%18%78%5%82%13%8%17%75%8%21%71%15%21%14%78%5%19%76%Between 100 and 29933%
132231333ASPIRUS GRAND VIEW HOSPITALN10561 GRAND VIEW LANEIRONWOOD4993890693225256%19%75%3%83%14%10%21%69%12%16%72%25%15%29%60%4%36%60%Between 100 and 29937%
133231319ASPIRUS KEWEENAW HOSPITAL205 OSCEOLALAURIUM4991390633765003%13%84%4%87%9%3%14%83%7%20%73%17%17%19%71%5%23%72%300 or more37%
134231309ASPIRUS ONTONAGON HOSPITAL, INC601 S SEVENTH STONTONAGON4995390688480001%11%88%3%83%14%3%12%85%1%20%79%9%24%28%67%3%31%66%Between 100 and 29947%
135520030ASPIRUS WAUSAU HOSPITAL333 PINE RIDGE BLVDWAUSAU5440171584721213%16%81%2%82%16%6%29%65%4%23%73%16%23%16%79%2%17%81%300 or more51%
136191303ASSUMPTION COMMUNITY HOSPITAL135 HIGHWAY 402NAPOLEONVILLE7039098536936001%1%98%0%99%1%0%0%100%9%1%90%7%0%8%92%0%14%86%Fewer than 10047%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
137171382ATCHISON HOSPITAL800 RAVIN HILL DRIVEATCHISON6600291336055814%17%79%1%87%12%2%25%73%4%20%76%10%21%22%70%4%29%67%Between 100 and 29927%
138010079ATHENS-LIMESTONE HOSPITAL700 WEST MARKET STREETATHENS3561125623392924%14%82%3%83%14%7%23%70%5%22%73%19%14%20%74%4%24%72%300 or more28%
139440068ATHENS REGIONAL MEDICAL CENTER1114 W MADISON AVEATHENS3737142374514115%19%76%2%85%13%10%26%64%5%24%71%21%17%27%65%6%27%67%300 or more35%
140110074ATHENS REGIONAL MEDICAL CENTER1199 PRINCE AVENUEATHENS3060670647570004%15%81%5%81%14%8%27%65%9%22%69%19%18%19%75%4%16%80%300 or more25%
141221303ATHOL MEMORIAL HOSPITAL2033 MAIN STREETATHOL0133197824935114%13%83%6%79%15%8%17%75%8%23%69%13%19%22%70%5%27%68%Between 100 and 29936%
142110115ATLANTA MEDICAL CENTER303 PARKWAY DR NEATLANTA3031240426540008%16%76%6%81%13%18%24%58%10%21%69%26%16%25%63%9%26%65%300 or more39%
143310064ATLANTICARE REGIONAL MEDICAL CENTER - CITY DIV1925 PACIFIC AVEATLANTIC CITY0840160944180207%17%76%6%76%18%12%26%62%9%27%64%21%17%23%68%6%22%72%300 or more26%
144210061ATLANTIC GENERAL HOSPITAL9733 HEALTHWAY DRIVEBERLIN2181141064196013%17%80%3%79%18%8%23%69%5%24%71%19%18%22%72%3%24%73%300 or more36%
145010169ATMORE COMMUNITY HOSPITAL401 MEDICAL PARK DRIVEATMORE3650225136825005%15%80%2%88%10%11%21%68%7%20%73%18%13%23%69%6%28%66%Between 100 and 29927%
146371300ATOKA COUNTY MEDICAL CENTER1200 WEST LIBERTY ROADATOKA74525580889333315%25%60%11%77%12%16%14%70%11%36%53%35%19%27%46%19%32%49%Fewer than 10024%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
147360076ATRIUM MEDICAL CENTERONE MEDICAL CENTER DRIVEFRANKLIN4500551342051023%17%80%4%79%17%10%31%59%5%21%74%18%18%22%70%5%26%69%300 or more27%There were discrepancies in the data collection process
148330235AUBURN COMMUNITY HOSPITAL17 LANSING STREETAUBURN1302131525570116%23%71%7%72%21%14%28%58%9%24%67%25%20%28%55%10%38%52%300 or more34%There were discrepancies in the data collection process
149260064AUDRAIN MEDICAL CENTER620 E MONROEMEXICO6526557358250001%16%83%4%79%17%5%23%72%5%26%69%15%20%27%67%4%34%62%300 or more38%
150161330AUDUBON COUNTY MEMORIAL HOSPITAL515 PACIFIC STREETAUDUBON5002571256326110%3%97%0%98%2%0%12%88%3%11%86%3%6%11%89%0%20%80%Fewer than 10051%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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