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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
51281323ALEGENT CREIGHTON HEALTH MEMORIAL HOSPITAL, SCHUYL104 WEST 17TH STSCHUYLER6866140235224410%8%92%0%94%6%9%7%84%1%15%84%20%7%9%90%1%17%82%Fewer than 10047%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
52280105ALEGENT CREIGHTON HEALTH MIDLANDS HOSPITAL11111 SOUTH 84TH STPAPILLION6804640259330003%13%84%2%83%15%5%24%71%4%19%77%14%18%16%79%4%19%77%300 or more32%
53281346ALEGENT CREIGHTON HEALTH PLAINVIEW HOSPITALP O BOX 489, 704 NORTH THIRD STPLAINVIEW6876940258242452%16%82%7%83%10%3%18%79%8%13%79%2%15%12%85%0%23%77%Fewer than 10028%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
54161309ALEGENT HEALTH COMMUNITY MEMORIAL HOSPITAL631 N 8TH STMISSOURI VALLEY5155571264227841%15%84%1%89%10%5%19%76%3%28%69%16%23%17%81%0%26%74%Fewer than 10032%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
55161304ALEGENT HEALTH MERCY HOSPITAL603 ROSARY DRIVECORNING5084164132231211%12%87%2%83%15%3%14%83%3%22%75%10%26%8%89%2%16%82%Fewer than 10041%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
56160028ALEGENT HEALTH MERCY HOSPITAL800 MERCY DRIVECOUNCIL BLUFFS5150371232850003%20%77%4%79%17%9%31%60%4%26%70%18%20%21%72%3%23%74%300 or more33%
57140258ALEXIAN BROTHERS MEDICAL CENTER800 W BIESTERFIELD RDELK GROVE VILLAGE6000784743755004%17%79%3%81%16%9%27%64%6%22%72%20%19%21%73%4%20%76%300 or more31%
58050281ALHAMBRA HOSPITAL MEDICAL CENTER100 S RAYMOND AVEALHAMBRA9180162657016068%28%64%8%66%26%14%29%57%12%29%59%26%23%29%58%9%33%58%300 or more16%
59330084ALICE HYDE MEDICAL CENTER133 PARK STREETMALONE1295351848330004%19%77%6%78%16%6%26%68%8%25%67%22%18%34%49%11%42%47%300 or more27%
60301305ALICE PECK DAY MEMORIAL HOSPITAL10 ALICE PECK DAY DRIVELEBANON0376660344831213%19%78%2%84%14%6%23%71%6%28%66%17%17%22%72%4%16%80%300 or more41%
61231328ALLEGAN GENERAL HOSPITAL555 LINN STREETALLEGAN4901026968641011%13%86%2%88%10%2%18%80%4%16%80%18%16%14%84%2%21%77%Between 100 and 29941%
62341320ALLEGHANY COUNTY MEMORIAL HOSPITAL617 DOCTORS STREETSPARTA2867533637255113%12%85%3%82%15%5%16%79%3%27%70%13%15%17%77%2%22%76%Fewer than 10030%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
63390050ALLEGHENY GENERAL HOSPITAL320 EAST NORTH AVENUEPITTSBURGH1521241235931315%20%75%4%81%15%13%33%54%8%22%70%20%21%25%66%5%25%70%300 or more38%
64230092ALLEGIANCE HEALTH205 N EAST AVEJACKSON4920151778848003%20%77%6%75%19%8%25%67%7%26%67%20%18%26%64%6%32%62%300 or more32%
65450488ALLEGIANCE SPECIALTY HOSPITAL OF KILGORE1612 SOUTH HENDERSON BLVDKILGORE756629039843505Not AvailableThe number of cases/patients is too few to report
66390032ALLE KISKI MEDICAL CENTER1301 CARLISLE STNATRONA1506541222451006%18%76%5%80%15%12%24%64%6%24%70%20%17%26%63%7%31%62%300 or more38%
67171373ALLEN COUNTY REGIONAL HOSPITAL101 SOUTH 1ST STREETIOLA6674962036510215%17%78%5%86%9%10%19%71%9%21%70%18%20%30%61%11%35%54%Fewer than 10035%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
68421300ALLENDALE COUNTY HOSPITAL1787 ALLENDALE FAIRFAX RDFAIRFAX298278036323311Not AvailableResults are not available for this reporting period
69160110ALLEN HOSPITAL1825 LOGAN AVENUEWATERLOO5070331923539414%23%73%4%76%20%11%32%57%8%29%63%22%22%25%65%4%26%70%300 or more43%
70190133ALLEN PARISH HOSPITAL108 6TH AVENUEKINDER7064833773894892%8%90%3%96%1%6%7%87%8%14%78%15%9%16%77%5%22%73%Fewer than 10040%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
71360131ALLIANCE COMMUNITY HOSPITAL200 EAST STATE STREETALLIANCE4460133059675274%17%79%5%81%14%7%29%64%7%20%73%19%18%23%71%3%30%67%300 or more34%
72250012ALLIANCE HEALTHCARE SYSTEM1430 HIGHWAY 4 EAST / P O BOX 6000HOLLY SPRINGS38635662252121212%18%70%7%88%5%29%4%67%13%22%65%27%23%35%54%11%41%48%Fewer than 10023%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
73250151ALLIANCE HEALTH CENTER5000 HIGHWAY 39 NORTHMERIDIAN393016014836211Not AvailableResults are not available for this reporting period
74230036ALPENA REGIONAL MEDICAL CENTER1501 W CHISHOLM STALPENA4970798935673904%19%77%5%79%16%4%18%78%7%28%65%21%19%28%61%5%37%58%300 or more46%
75050043ALTA BATES SUMMIT MEDICAL CENTER350 HAWTHORNE AVENUEOAKLAND9460951065540009%21%70%8%76%16%20%31%49%9%26%65%25%20%31%56%9%29%62%300 or more26%
76050305ALTA BATES SUMMIT MEDICAL CENTER - ALTA BATES CAMP2450 ASHBY AVEBERKELEY9470551020444447%26%67%7%73%20%19%33%48%9%27%64%27%18%28%60%6%22%72%300 or more27%
77460044ALTA VIEW HOSPITAL9660 SOUTH 1300 EASTSANDY8409480150126003%19%78%1%83%16%5%29%66%1%29%70%11%23%20%75%3%22%75%300 or more38%
78320003ALTA VISTA REGIONAL HOSPITAL104 LEGION DRIVELAS VEGAS8770150542639308%15%77%5%81%14%14%21%65%14%21%65%19%17%28%60%8%35%57%300 or more29%
79140002ALTON MEMORIAL HOSPITALONE MEMORIAL DRIVEALTON6200261846373003%15%82%3%83%14%8%24%68%4%20%76%26%18%18%75%4%23%73%300 or more42%
80350019ALTRU HOSPITAL1200 S COLUMBIA RDGRAND FORKS5820170178050004%21%75%6%73%21%10%30%60%5%28%67%22%23%29%60%5%36%59%300 or more36%
81050757ALVARADO HOSPITAL MEDICAL CENTER6655 ALVARADO ROADSAN DIEGO92120619229317210%21%69%7%77%16%15%28%57%11%27%62%28%18%22%63%12%26%62%300 or more15%
82460023AMERICAN FORK HOSPITAL170 NORTH 1100 EASTAMERICAN FORK8400380185533053%19%78%2%83%15%5%28%67%2%26%72%10%19%21%74%3%19%78%300 or more42%
83190044AMERICAN LEGION HOSPITAL1305 CROWLEY RAYNE HIGHWAYCROWLEY7052633778332229%18%73%4%86%10%21%25%54%12%22%66%26%13%27%53%12%37%51%300 or more21%
84521308AMERY REGIONAL MEDICAL CTR265 GRIFFIN STREET EASTAMERY540017152680300Not AvailableResults are not available for this reporting period
85010036ANDALUSIA REGIONAL HOSPITAL849 SOUTH THREE NOTCH STREETANDALUSIA3642033422284666%16%78%3%87%10%11%22%67%8%24%68%18%16%25%67%5%30%65%300 or more29%
86171316ANDERSON COUNTY HOSPITAL421 S MAPLEGARNETT6603278520440001%8%91%1%95%4%0%7%93%3%16%81%13%4%16%83%1%21%78%Fewer than 10041%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
87140289ANDERSON HOSPITAL6800 STATE ROUTE 162MARYVILLE6206261828857113%18%79%3%83%14%8%23%69%6%22%72%18%19%24%70%4%25%71%300 or more46%
88250104ANDERSON REGIONAL MEDICAL CTR2124 14 STMERIDIAN3930160155360005%16%79%1%85%14%11%23%66%8%18%74%17%18%21%72%2%20%78%300 or more33%
89250081ANDERSON RMC SOUTH1102 CONSTITUTION AVENUEMERIDIAN39301601484359022%10%68%18%69%13%32%35%33%12%17%71%2%2%33%64%2%11%87%Fewer than 10020%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
90301310ANDROSCOGGIN VALLEY HOSPITAL59 PAGE HILL ROADBERLIN0357060375222002%18%80%3%81%16%6%21%73%4%22%74%18%18%20%73%4%24%72%Between 100 and 29932%
91341326ANGEL MEDICAL CENTER120 RIVERVIEW ST PO BOX 1209FRANKLIN2873482852484113%14%83%1%86%13%3%20%77%4%18%78%21%14%21%74%4%21%75%300 or more37%
92450591ANGLETON-DANBURY MEDICAL CENTER132 HOSPITAL DRANGLETON7751597984977214%20%76%3%80%17%8%24%68%5%24%71%14%21%25%69%4%26%70%300 or more30%
93060117ANIMAS SURGICAL HOSPITAL, LLC575 RIVERGATE LANEDURANGO8130197024735372%11%87%2%90%8%3%7%90%4%13%83%9%16%7%91%1%8%91%300 or more58%
94420027ANMED HEALTH800 N FANT STANDERSON2962186426111095%14%81%4%83%13%10%21%69%8%21%71%20%16%21%73%3%25%72%300 or more35%There were discrepancies in the data collection process
95220029ANNA JAQUES HOSPITAL25 HIGHLAND AVENUENEWBURYPORT0195097846310004%14%82%5%80%15%8%21%71%6%20%74%18%19%24%69%5%23%72%300 or more36%
96210023ANNE ARUNDEL MEDICAL CENTER2001 MEDICAL PARKWAYANNAPOLIS2140144348113074%16%80%4%80%16%8%25%67%4%23%73%17%18%16%78%2%17%81%300 or more33%
97100240ANNE BATES LEACH EYE HOSPITAL900 NW 17TH STMIAMI3313630532660009%4%87%1%87%12%0%0%100%6%13%81%34%7%9%82%9%11%80%Fewer than 10040%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
98281314ANNIE JEFFREY MEMORIAL COUNTY HEALTH CENTERP O BOX 428, 531 BEEBE STOSCEOLA6865140274720312%13%85%3%85%12%2%14%84%8%25%67%12%22%17%77%2%27%71%Fewer than 10041%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
99340084ANSON COMMUNITY HOSPITAL500 MORVEN ROADWADESBORO2817070469451312%10%88%2%89%9%8%24%68%3%19%78%15%15%28%64%7%34%59%Between 100 and 29930%
100450078ANSON GENERAL HOSPITAL101 AVENUE JANSON7950132582332314%9%87%1%91%8%1%16%83%2%12%86%12%10%14%81%1%19%80%Fewer than 10035%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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