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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
601050745CHAPMAN MEDICAL CENTER2601 E CHAPMAN AVEORANGE92869714633001112%18%70%5%80%15%18%28%54%12%19%69%21%18%30%58%12%24%64%300 or more36%
602190005CHARITY HOSPITAL & MEDICAL CENTER OF LOUISIANA AT2021 PERDIDO STNEW ORLEANS70112504903300010%20%70%7%79%14%24%31%45%12%26%62%24%19%28%56%9%30%61%300 or more16%
603341323CHARLES A CANNON JR MEMORIAL HOSPITAL434 HOSPITAL DRIVELINVILLE286468287377000Not AvailableResults are not available for this reporting period
604201301CHARLES A DEAN MEMORIAL HOSPITALPRITHAM AVENUE PO BOX 1129GREENVILLE0444120769552001%12%87%2%90%8%6%17%77%3%15%82%8%16%9%87%0%12%88%Fewer than 10039%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
605391313CHARLES COLE MEMORIAL HOSPITAL1001 EAST SECOND STREETCOUDERSPORT1691581427493012%18%80%2%84%14%4%18%78%4%24%72%12%21%27%67%2%34%64%300 or more37%
606510022CHARLESTON AREA MEDICAL CENTER501 MORRIS STREETCHARLESTON2530130438862035%20%75%5%78%17%12%26%62%8%25%67%23%17%23%67%5%24%71%300 or more34%
607510059CHARLESTON SURGICAL HOSPITAL1306 KANAWHA BL ECHARLESTON253013043434371Not AvailableThe number of cases/patients is too few to report
608231322CHARLEVOIX AREA HOSPITAL14700 LAKESHORE DRIVECHARLEVOIX4972023154740242%14%84%3%84%13%4%14%82%3%20%77%13%18%15%81%3%14%83%300 or more48%
609070011CHARLOTTE HUNGERFORD HOSPITAL540 LITCHFIELD STTORRINGTON0679086049666664%18%78%6%76%18%10%25%65%4%24%72%19%18%29%62%5%36%59%300 or more32%
610100047CHARLOTTE REGIONAL MEDICAL CENTER809 E MARION AVEPUNTA GORDA3395094163931318%22%70%7%71%22%12%27%61%14%24%62%25%20%28%57%12%30%58%300 or more41%
611111315CHARLTON MEMORIAL HOSPITAL2449 THIRD STREETFOLKSTON3153791249625315%10%85%2%93%5%9%11%80%14%11%75%24%15%20%71%6%17%77%Fewer than 10032%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
612281351CHASE COUNTY COMMUNITY HOSPITALP O BOX 819, 600 W 12TH STIMPERIAL6903330888271117%13%80%6%83%11%0%13%87%7%18%75%19%12%16%58%6%53%41%Fewer than 10033%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
613341311CHATHAM HOSPITAL INC475 PROGRESS BLVDSILER CITY2734491966321134%10%86%2%91%7%7%16%77%5%26%69%16%14%17%77%2%24%74%Between 100 and 29931%
614111324CHATUGE REGIONAL HOSPITAL110 EAST MAIN STREETHIAWASSEE305467068962222Not AvailableResults are not available for this reporting period
615230259CHELSEA COMMUNITY HOSPITAL775 S MAIN STCHELSEA4811873447539111%13%86%1%85%14%3%20%77%5%21%74%15%16%13%85%2%11%87%300 or more39%
616330033CHENANGO MEMORIAL HOSPITAL, INC179 NORTH BROAD STREETNORWICH1381560733541114%20%76%7%73%20%9%26%65%5%30%65%20%17%31%59%6%38%56%300 or more28%
617340156CHEROKEE INDIAN HOSPITAL AUTHORITYCALLER BOX C268CHEROKEE2871970449791637%17%76%5%82%13%4%9%87%11%24%65%23%13%23%68%9%39%52%Fewer than 10017%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
618010022CHEROKEE MEDICAL CENTER400 NORTHWOOD DRCENTRE3596025692755311%11%88%1%92%7%4%15%81%5%19%76%11%11%14%83%1%22%77%Between 100 and 29937%
619161362CHEROKEE REGIONAL MEDICAL CENTER300 SIOUX VALLEY DRIVECHEROKEE510127122255101Not AvailableResults are not available for this reporting period
620281344CHERRY COUNTY HOSPITALP O BOX 410, 510 NORTH GREEN STVALENTINE6920140237625253%16%81%4%82%14%5%18%77%6%20%74%6%22%16%77%2%26%72%Between 100 and 29928%
621490120CHESAPEAKE GENERAL HOSPITAL736 BATTLEFIELD BLVD, NORTHCHESAPEAKE2332075731281216%17%77%4%81%15%12%25%63%7%23%70%20%18%23%69%6%24%70%300 or more31%
622300019CHESHIRE MEDICAL CENTER580 COURT STREETKEENE0343160335454002%16%82%4%81%15%7%26%67%6%23%71%19%15%24%69%3%26%71%300 or more31%
623110187CHESTATEE REGIONAL HOSPITAL227 MOUNTAIN DRDAHLONEGA3053370686461366%21%73%5%82%13%12%25%63%5%26%69%23%14%30%60%8%31%61%Between 100 and 29926%
624390179CHESTER COUNTY HOSPITAL701 EAST MARSHALL STWEST CHESTER1938061043150003%14%83%3%82%15%6%19%75%3%21%76%16%18%23%72%3%19%78%300 or more36%
625420062CHESTERFIELD GENERAL HOSPITAL711 CHESTERFIELD HIGHWAYCHERAW2952084353778816%15%79%3%86%11%8%20%72%10%17%73%20%13%25%68%8%28%64%300 or more29%
626420019CHESTER REGIONAL MEDICAL CENTER1 MEDICAL PARK DRIVECHESTER2970680358131516%15%79%4%85%11%11%21%68%7%20%73%21%14%23%64%10%30%60%Between 100 and 29918%
627390026CHESTNUT HILL HOSPITAL8835 GERMANTOWN AVEPHILADELPHIA1911821524882006%17%77%4%80%16%15%29%56%8%20%72%19%17%24%68%6%28%66%300 or more28%
628171310CHEYENNE COUNTY HOSPITAL210 WEST 1ST STREETST FRANCIS677567853322104Not AvailableResults are not available for this reporting period
629530014CHEYENNE REGIONAL MEDICAL CENTER214 EAST 23RD STREETCHEYENNE8200130763422734%20%76%5%78%17%11%30%59%8%26%66%19%22%26%63%6%34%60%300 or more36%
630370180CHICKASAW NATION MEDICAL CENTER1921 STONECIPHER BLVDADA7482058043639803%14%83%4%84%12%5%18%77%4%17%79%14%16%12%84%1%11%88%300 or more26%
631041328CHICOT MEMORIAL MEDICAL CENTER2729 SOUTH HIGHWAY 65 & 82LAKE VILLAGE716538702655351Not AvailableResults are not available for this reporting period
632063301CHILDRENS HOSPITAL COLORADO13123 EAST 16TH AVENUEAURORA800457207771234Not AvailableResults are not available for this reporting period
633283301CHILDREN'S HOSPITAL & MEDICAL CENTER8200 DODGE STOMAHA681144029555400Not AvailableResults are not available for this reporting period
634093300CHILDREN'S HOSPITAL NMC111 MICHIGAN AVE, NWWASHINGTON200102024765000Not AvailableResults are not available for this reporting period
635233300CHILDREN'S HOSPITAL OF MICHIGAN3901 BEAUBIENDETROIT482013137455437Not AvailableResults are not available for this reporting period
636393303CHILDREN'S HOSPITAL OF PHILADELPHIA34TH ST & CIVIC CENTER BLVDPHILADELPHIA191042155903745Not AvailableResults are not available for this reporting period
637393302CHILDREN'S HOSPITAL OF PITTSBURGH OF UPMC4401 PENN AVENUEPITTSBURGH152244126925325Not AvailableResults are not available for this reporting period
638243302CHILDREN'S HOSPITALS & CLINICS OF MN2525 CHICAGO AVENUE SOUTHMINNEAPOLIS554046128136112Not AvailableResults are not available for this reporting period
639053302CHILDREN'S HOSP OF LOS ANGELES4650 SUNSET BLVDLOS ANGELES900273236692164Not AvailableResults are not available for this reporting period
640263302CHILDRENS MERCY HOSPITAL2401 GILLHAM ROADKANSAS CITY641088162343000Not AvailableResults are not available for this reporting period
641173300CHILDREN'S MERCY SOUTH5808 W 110TH STREETOVERLAND PARK662119132343000Not AvailableResults are not available for this reporting period
642450369CHILDRESS REGIONAL MEDICAL CENTERHWY 83 NORTHCHILDRESS7920194093763711%14%85%0%89%11%6%17%77%6%18%76%16%11%18%81%0%15%85%Between 100 and 29928%
643451326CHILLICOTHE HOSPITAL DISTRICT303 AVENUE ICHILLICOTHE792259408525131Not AvailableResults are not available for this reporting period
644310017CHILTON MEDICAL CENTER97 WEST PARKWAYPOMPTON PLAINS0744497383150004%17%79%5%78%17%10%25%65%6%23%71%19%17%27%63%6%30%64%300 or more34%
645050407CHINESE HOSPITAL845 JACKSON STSAN FRANCISCO9413341598224008%28%64%8%69%23%11%29%60%14%36%50%21%23%41%43%11%45%44%300 or more28%
646030084CHINLE COMPREHENSIVE HEALTH CARE FACILITYUS HWY 191, HOSPITAL ROADCHINLE86503928674700112%26%62%11%65%24%16%32%52%13%27%60%17%20%30%49%12%55%33%Between 100 and 29912%Results are based on a shorter time period than required., There were discrepancies in the data collection process
647050586CHINO VALLEY MEDICAL CENTER5451 WALNUT AVECHINO9171090962761117%18%75%6%79%15%12%26%62%8%18%74%27%17%20%71%10%21%69%300 or more10%
648241325CHIPPEWA COUNTY HOSPITAL824 NORTH 11TH STREETMONTEVIDEO5626532032181003%28%69%1%85%14%7%28%65%5%27%68%25%24%32%64%3%46%51%Between 100 and 29943%There were discrepancies in the data collection process
649230239CHIPPEWA COUNTY WAR MEMORIAL HOSPITAL500 OSBORN BLVDSAULT SAINTE MARIE4978390663544602%16%82%3%82%15%4%22%74%7%17%76%20%14%23%74%2%29%69%300 or more42%
650011304CHOCTAW GENERAL HOSPITAL401 VANITY FAIR LANE, PO BOX 618BUTLER369042054599100Not AvailableResults are not available for this reporting period

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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