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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
401SUTTER MEDICAL CENTER OF SANTA ROSA3325 CHANATE RDSANTA ROSACA95404SONOMA707576400016%80%4%16%80%9%28%63%5%22%73%17%18%65%10%22%68%20%41%39%85%15%8%26%66%6%23%71%300 or more33%
402RIVERSIDE COUNTY REGIONAL MEDICAL CENTER26520 CACTUS AVENUEMORENO VALLEYCA92555RIVERSIDE951486400022%68%4%17%79%17%33%50%8%27%65%21%23%56%21%23%56%16%37%47%82%18%10%28%62%7%32%61%300 or more25%
403MERCY HOSPITAL2215 TRUXTUN AVENUEBAKERSFIELDCA93301KERN661632500024%69%9%20%71%17%29%54%9%26%65%25%19%56%15%22%63%23%35%42%80%20%12%27%61%9%25%66%300 or more21%
404HAZEL HAWKINS MEMORIAL HOSPITAL911 SUNSET DRIVEHOLLISTERCA95023SAN BENITO831637571118%77%5%17%78%8%28%64%5%25%70%21%19%60%6%23%71%14%36%50%83%17%11%24%65%10%32%58%300 or more30%
405BARSTOW COMMUNITY HOSPITAL820 E MOUNTAIN VIEW STREETBARSTOWCA92311SAN BERNARDINO760256176119%76%5%17%78%11%25%64%9%21%70%20%16%64%12%14%74%11%29%60%86%14%10%22%68%8%28%64%300 or more30%
406ST MARY MEDICAL CENTER18300 HIGHWAY 18APPLE VALLEYCA92307SAN BERNARDINO760242231125%68%9%21%70%19%31%50%10%26%64%26%20%54%14%25%61%24%36%40%80%20%13%25%62%7%24%69%300 or more22%
407UKIAH VALLEY MEDICAL CENTER/HOSPITAL D275 HOSPITAL DRIVEUKIAHCA95482MENDOCINO707462311119%79%4%15%81%6%30%64%4%25%71%20%16%64%11%20%69%21%38%41%89%11%7%27%66%4%27%69%300 or more26%
408ALTA BATES SUMMIT MEDICAL CENTER - ALTA BATES CAMP2450 ASHBY AVEBERKELEYCA94705ALAMEDA510204444426%67%7%20%73%19%33%48%9%27%64%27%18%55%19%27%54%19%34%47%82%18%12%28%60%6%22%72%300 or more27%
409EL CAMINO HOSPITAL2500 GRANT ROADMOUNTAIN VIEWCA94040SANTA CLARA650940700020%75%6%16%78%10%29%61%8%22%70%22%19%59%10%21%69%10%33%57%84%16%7%19%74%3%15%82%300 or more27%
410SUTTER ROSEVILLE MEDICAL CENTERONE MEDICAL PLAZAROSEVILLECA95661PLACER916781100019%77%6%16%78%8%23%69%6%24%70%19%18%63%9%20%71%12%34%54%84%16%6%20%74%3%17%80%300 or more36%
411SUTTER TRACY COMMUNITY HOSPITAL1420 N TRACY BLVDTRACYCA95376SAN JOAQUIN209835150014%81%5%15%80%11%24%65%5%22%73%19%17%64%5%19%76%13%28%59%84%16%7%16%77%3%19%78%300 or more27%
412KERN MEDICAL CENTER1700 MOUNT VERNON AVENUEBAKERSFIELDCA93306KERN661326200023%66%8%24%68%23%29%48%12%26%62%25%21%54%14%29%57%24%36%40%81%19%17%28%55%13%35%52%300 or more16%
413ALAMEDA COUNTY MEDICAL CENTER1411 E 31ST STOAKLANDCA94602ALAMEDA510437480023%65%6%19%75%20%29%51%11%24%65%26%18%56%20%28%52%28%34%38%81%19%12%27%61%7%32%61%300 or more27%
414SCRIPPS MEMORIAL HOSPITAL LA JOLLA9888 GENESEE AVENUELA JOLLACA92037SAN DIEGO858626412316%81%5%13%82%9%26%65%6%18%76%17%18%65%8%21%71%15%32%53%83%17%6%18%76%4%16%80%300 or more35%
415LOMA LINDA UNIVERSITY MEDICAL CENTER11234 ANDERSON STLOMA LINDACA92354SAN BERNARDINO909558400019%74%5%17%78%15%28%57%9%26%65%22%18%60%15%18%67%18%32%50%84%16%11%20%69%6%19%75%300 or more20%
416CORONA REGIONAL MEDICAL CENTER800 SOUTH MAIN STREETCORONACA92882RIVERSIDE951737434320%72%9%16%75%19%28%53%9%20%71%29%16%55%15%21%64%20%35%45%84%16%13%31%56%12%31%57%300 or more24%
417SALINAS VALLEY MEMORIAL HOSPITAL450 EAST ROMIE LANESALINASCA93901MONTEREY831757433322%72%5%17%78%12%31%57%7%24%69%21%18%61%10%23%67%20%39%41%83%17%10%24%66%6%24%70%300 or more25%
418SONORA REGIONAL MEDICAL CENTER1000 GREENLEY ROADSONORACA95370TUOLUMNE209532316118%78%7%17%76%7%23%70%9%20%71%17%17%66%7%18%75%8%42%50%88%12%10%21%69%7%25%68%300 or more36%
419LODI MEMORIAL HOSPITAL975 S FAIRMONT AVENUELODICA95240SAN JOAQUIN209334341118%76%4%19%77%12%34%54%6%26%68%26%19%55%10%20%70%11%35%54%83%17%10%21%69%8%25%67%300 or more37%
420PIONEERS MEMORIAL HEALTHCARE DISTRICT207 WEST LEGION ROADBRAWLEYCA92227IMPERIAL760351333321%71%7%21%72%11%32%57%10%22%68%23%16%61%13%19%68%18%35%47%82%18%10%24%66%6%22%72%300 or more17%
421UNIVERSITY OF CALIFORNIA IRVINE MED CENTER101 CITY DRIVE SOUTHORANGECA92868ORANGE714456611220%76%5%15%80%8%27%65%6%26%68%17%19%64%5%19%76%10%29%61%86%14%5%16%79%3%16%81%300 or more26%
422CORCORAN DISTRICT HOSPITAL1310 HANNA AVECORCORANCA93212KINGS559992505116%79%4%15%81%4%20%76%1%30%69%19%20%61%14%22%64%7%35%58%75%25%18%18%64%12%35%53%Fewer than 10024%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
423BEVERLY HOSPITAL309 W BEVERLY BLVDMONTEBELLOCA90640LOS ANGELES323726122222%68%10%18%72%19%26%55%11%27%62%25%20%55%10%19%71%22%32%46%80%20%16%24%60%11%29%60%300 or more20%
424TORRANCE MEMORIAL MEDICAL CENTER3330 LOMITA BLVDTORRANCECA90509LOS ANGELES310325911020%75%5%17%78%12%29%59%6%25%69%20%18%62%8%20%72%17%33%50%83%17%6%21%73%3%18%79%300 or more36%
425BARTON MEMORIAL HOSPITAL2170 SOUTH AVENUESOUTH LAKE TAHOECA96150EL DORADO530541342019%77%5%16%79%8%24%68%7%22%71%16%18%66%5%17%78%12%33%55%90%10%7%19%74%5%23%72%300 or more32%
426PROVIDENCE LITTLE COMPANY OF MARY MED CTR TORRANCE4101 TORRANCE BLVDTORRANCECA90503LOS ANGELES310540767619%76%6%15%79%13%28%59%7%24%69%20%17%63%8%21%71%13%33%54%81%19%7%17%76%4%17%79%300 or more30%
427GOLETA VALLEY COTTAGE HOSPITAL351 S PATTERSON AVESANTA BARBARACA93111SANTA BARBARA805681644615%83%4%11%85%6%18%76%5%20%75%18%16%66%7%13%80%13%37%50%89%11%4%16%80%3%14%83%300 or more46%
428TULARE REGIONAL MEDICAL CENTER869 CHERRY AVENUETULARECA93274TULARE559688082122%71%6%17%77%16%31%53%10%26%64%20%14%66%15%22%63%19%36%45%75%25%14%29%57%9%34%57%300 or more18%
429MARIN GENERAL HOSPITAL250 BON AIR ROAD, PO BOX 8010GREENBRAECA94904MARIN415925790022%72%5%18%77%12%30%58%9%23%68%24%22%54%14%27%59%21%34%45%82%18%9%25%66%6%22%72%300 or more33%
430NORTHBAY MEDICAL CENTER1200 B GALE WILSON BLVDFAIRFIELDCA94533SOLANO707646500017%78%6%16%78%12%24%64%7%24%69%21%17%62%9%21%70%17%38%45%85%15%10%22%68%6%26%68%300 or more25%
431LAC+USC MEDICAL CENTER1200 N STATE ST, ROOM C2K100LOS ANGELESCA90033LOS ANGELES323226280024%69%6%18%76%16%28%56%7%29%64%23%25%52%10%25%65%13%35%52%79%21%9%20%71%6%21%73%300 or more24%There were discrepancies in the data collection process
432LAC/HARBOR-UCLA MED CENTER1000 W CARSON STTORRANCECA90509LOS ANGELES310222210118%74%4%14%82%13%32%55%10%22%68%20%22%58%13%25%62%24%33%43%80%20%11%28%61%8%25%67%300 or more20%
433PACIFICA HOSPITAL OF THE VALLEY9449 SAN FERNANDO RDSUN VALLEYCA91352LOS ANGELES818767331018%72%7%18%75%16%27%57%8%19%73%24%19%57%12%13%75%18%33%49%76%24%14%24%62%14%30%56%Between 100 and 29932%
434GOOD SAMARITAN HOSPITAL2425 SAMARITAN DRIVESAN JOSECA95124SANTA CLARA408559201122%70%5%18%77%16%34%50%8%25%67%28%21%51%11%26%63%18%34%48%81%19%11%26%63%6%25%69%300 or more32%
435CITRUS VALLEY MEDICAL CENTER-IC CAMPUS210 W SAN BERNARDINO ROADCOVINACA91723LOS ANGELES626814246820%73%6%17%77%15%27%58%7%24%69%22%20%58%11%21%68%17%34%49%81%19%9%21%70%6%28%66%300 or more32%
436PALM DRIVE HOSPITAL501 PETALUMA AVESEBASTOPOLCA95472SONOMA707823851119%78%4%16%80%8%28%64%8%23%69%15%21%64%7%18%75%10%39%51%84%16%8%23%69%4%19%77%Between 100 and 29938%
437HEMET VALLEY MEDICAL CENTER1117 EAST DEVONSHIREHEMETCA92543RIVERSIDE951652281128%63%10%20%70%23%32%45%10%31%59%32%18%50%15%27%58%29%36%35%76%24%23%35%42%16%43%41%300 or more27%
438DOWNEY REGIONAL MEDICAL CENTER11500 BROOKSHIRE AVENUEDOWNEYCA90241LOS ANGELES526904500024%69%7%18%75%16%30%54%10%29%61%29%16%55%10%18%72%22%34%44%76%24%11%28%61%8%33%59%300 or more24%
439COMMUNITY MEMORIAL HOSPITAL SAN BUENAVENTURA147 N BRENT STVENTURACA93003VENTURA805652501120%76%4%16%80%10%27%63%6%22%72%21%18%61%8%24%68%18%35%47%82%18%8%27%65%4%25%71%300 or more33%
440SANTA BARBARA COTTAGE HOSPITAL400 WEST PUEBLOSANTA BARBARACA93102SANTA BARBARA805682711117%80%4%16%80%9%28%63%5%22%73%18%17%65%7%17%76%9%31%60%83%17%4%14%82%2%12%86%300 or more37%
441COALINGA REGIONAL MEDICAL CENTER1191 PHELPS AVENUECOALINGACA93210FRESNO559935640010%89%5%7%88%2%18%80%0%18%82%14%20%66%0%9%91%0%32%68%88%12%0%40%60%5%34%61%Fewer than 10017%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
442CHINESE HOSPITAL845 JACKSON STSAN FRANCISCOCA94133SAN FRANCISCO415982240028%64%8%23%69%11%29%60%14%36%50%21%23%56%11%27%62%23%38%39%83%17%16%41%43%11%45%44%300 or more28%
443KAISER FOUNDATION HOSPITAL - SOUTH BAY25825 SOUTH VERMONT AVENUEHARBOR CITYCA90710LOS ANGELES310517644119%77%4%13%83%10%22%68%5%21%74%19%18%63%9%21%70%13%30%57%87%13%5%18%77%3%20%77%300 or more28%
444MERCY HOSPITAL OF FOLSOM1650 CREEKSIDE DRIVEFOLSOMCA95630SACRAMENTO916983740022%73%6%14%80%14%25%61%8%26%66%20%18%62%7%18%75%16%35%49%85%15%9%21%70%6%20%74%300 or more39%
445SUTTER COAST HOSPITAL800 E WASHINGTON BLVDCRESCENT CITYCA95531DEL NORTE707464886017%80%4%15%81%5%28%67%4%22%74%18%18%64%9%22%69%7%34%59%89%11%7%25%68%3%30%67%300 or more25%
446PALO VERDE HOSPITAL250 NORTH FIRST STREETBLYTHECA92225RIVERSIDE760922411517%78%6%16%78%8%26%66%6%21%73%16%14%70%8%16%76%10%25%65%83%17%14%34%52%13%42%45%Between 100 and 29927%
447SCRIPPS GREEN HOSPITAL10666 NORTH TORREY PINES ROADLA JOLLACA92037SAN DIEGO858554360016%80%3%11%86%8%25%67%6%19%75%17%17%66%7%20%73%12%31%57%86%14%6%14%80%3%12%85%300 or more44%
448KAISER FOUNDATION HOSPITAL - SACRAMENTO2025 MORSE AVENUESACRAMENTOCA95825SACRAMENTO916973500021%75%4%14%82%9%24%67%6%21%73%20%19%61%9%22%69%21%39%40%87%13%8%25%67%5%24%71%300 or more38%
449WEST ANAHEIM MEDICAL CENTER3033 W ORANGE AVENUEANAHEIMCA92804ORANGE714827300021%65%12%21%67%23%28%49%18%26%56%32%21%47%11%23%66%21%31%48%82%18%18%27%55%14%30%56%300 or more11%
450COLUSA REGIONAL MEDICAL CENTER199 EAST WEBSTER STCOLUSACA95932COLUSA530458582115%81%3%9%88%7%17%76%6%26%68%16%13%71%5%17%78%9%25%66%82%18%9%25%66%7%33%60%Between 100 and 29929%

About

Maryann Reese Maryann Reese

created Dec 30, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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