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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
201NW ARKANSAS HOSPITALS, LLC609 WEST MAPLE AVENUESPRINGDALEAR72764WASHINGTON479751571120%74%5%18%77%12%30%58%8%25%67%23%18%59%10%20%70%8%30%62%86%14%9%23%68%6%23%71%300 or more32%
202ST JOSEPHS MERCY HEALTH CENTER INC300 WERNER STREETHOT SPRINGSAR71903GARLAND501622100018%77%5%15%80%10%29%61%8%23%69%23%17%60%11%20%69%9%34%57%82%18%7%21%72%3%24%73%300 or more40%There were discrepancies in the data collection process
203BAXTER REGIONAL MEDICAL CENTER624 HOSPITAL DRIVEMOUNTAIN HOMEAR72653BAXTER870508100019%78%5%17%78%6%24%70%6%24%70%22%18%60%9%23%68%9%36%55%85%15%7%17%76%2%23%75%300 or more33%
204CONWAY REGIONAL MEDICAL CENTER2302 COLLEGE AVENUECONWAYAR72034FAULKNER501329383115%81%4%13%83%8%27%65%6%24%70%18%15%67%8%16%76%5%25%70%82%18%6%22%72%3%26%71%300 or more31%
205BAPTIST HEALTH MEDICAL CENTER NORTH LITTLE ROCK3333 SPRINGHILL DRIVENORTH LITTLE ROCKAR72117PULASKI501202300016%79%5%13%82%10%23%67%6%23%71%20%16%64%6%18%76%11%26%63%82%18%8%17%75%4%19%77%300 or more31%
206ARKANSAS METHODIST MEDICAL CENTER900 WEST KINGSHIGHWAYPARAGOULDAR72450GREENE870239700015%81%3%11%86%6%23%71%6%22%72%19%17%64%5%18%77%5%26%69%80%20%10%20%70%6%26%68%300 or more29%
207ST MARYS REGIONAL MEDICAL CENTER1808 WEST MAIN STREETRUSSELLVILLEAR72801POPE479968284119%74%6%14%80%12%26%62%9%23%68%27%18%55%13%18%69%14%31%55%81%19%14%24%62%11%32%57%300 or more32%
208CRITTENDEN MEMORIAL HOSPITAL200 TYLERWEST MEMPHISAR72301CRITTENDEN870735150015%77%5%12%83%12%23%65%12%20%68%21%15%64%13%20%67%9%23%68%82%18%12%25%63%8%35%57%300 or more22%
209FIVE RIVERS MEDICAL CENTER2801 MEDICAL CENTER DRIVEPOCAHONTASAR72455RANDOLPH870892600018%79%3%11%86%5%21%74%3%21%76%21%22%57%8%16%76%7%29%64%84%16%8%25%67%4%35%61%Between 100 and 29939%
210OUACHITA COUNTY MEDICAL CENTER638 CALIFORNIA AVENUECAMDENAR71701OUACHITA870836100014%84%3%12%85%5%18%77%4%22%74%21%17%62%4%17%79%7%26%67%78%22%7%25%68%3%30%67%300 or more24%
211DREW MEMORIAL HOSPITAL778 SCOGIN DRIVEMONTICELLOAR71655DREW870367241119%75%1%9%90%15%24%61%7%25%68%23%21%56%10%27%63%13%26%61%78%22%10%26%64%5%32%63%300 or more21%
212SPARKS REGIONAL MEDICAL CENTER1001 TOWSON AVENUEFORT SMITHAR72901SEBASTIAN501441400023%67%6%17%77%20%31%49%13%25%62%27%21%52%17%22%61%15%32%53%82%18%18%25%57%9%30%61%300 or more27%
213ST EDWARD MERCY MEDICAL CENTER7301 ROGERS AVEFORT SMITHAR72917SEBASTIAN479314600018%77%2%16%82%11%27%62%7%24%69%19%18%63%14%20%66%11%31%58%85%15%7%22%71%4%20%76%300 or more40%There were discrepancies in the data collection process
214MAGNOLIA HOSPITAL101 HOSPITAL DRIVEMAGNOLIAAR71754COLUMBIA870235300013%82%1%11%88%8%21%71%5%22%73%20%16%64%8%17%75%4%24%72%86%14%6%22%72%4%17%79%Between 100 and 29929%
215GREAT RIVER MEDICAL CENTER1520 N DIVISION STREETBLYTHEVILLEAR72315MISSISSIPPI870838730015%75%8%14%78%16%21%63%12%19%69%23%16%61%22%21%57%13%24%63%79%21%12%35%53%13%39%48%Between 100 and 29924%
216JEFFERSON REGIONAL MEDICAL CENTER1600 WEST 40TH AVENUEPINE BLUFFAR71603JEFFERSON870541710017%76%4%13%83%10%23%67%9%21%70%24%16%60%14%23%63%8%26%66%85%15%10%26%64%7%35%58%300 or more28%
217BAPTIST HEALTH MEDICAL CENTER-STUTTGART1703 NORTH BUERKLE ROADSTUTTGARTAR72160ARKANSAS870673351114%81%1%9%90%9%17%74%6%21%73%17%12%71%14%19%67%5%26%69%84%16%10%24%66%6%35%59%Between 100 and 29924%
218NORTH METRO MEDICAL CENTER1400 BRADEN STREETJACKSONVILLEAR72076PULASKI501985700017%72%8%16%76%17%19%64%12%21%67%27%16%57%13%21%66%5%26%69%78%22%15%26%59%14%29%57%Between 100 and 29931%
219HOT SPRING COUNTY MEDICAL CENTER1001 SCHNEIDER DRIVEMALVERNAR72104HOT SPRING501337491117%75%4%9%87%14%27%59%11%29%60%21%21%58%6%22%72%8%29%63%75%25%12%25%63%7%38%55%Between 100 and 29924%
220NATIONAL PARK MEDICAL CENTER1910 MALVERN AVENUEHOT SPRINGSAR71901GARLAND501321100020%75%3%15%82%10%29%61%6%25%69%22%20%58%10%19%71%6%31%63%85%15%6%21%73%4%20%76%300 or more33%
221HARRIS HOSPITAL1205 MCLAIN STREETNEWPORTAR72112JACKSON870523891117%75%7%14%79%14%22%64%10%22%68%19%14%67%20%19%61%14%25%61%85%15%14%26%60%11%38%51%300 or more26%
222SALINE MEMORIAL HOSPITAL#1 MEDICAL PARK DRIVEBENTONAR72015SALINE501776600014%83%6%12%82%6%25%69%8%17%75%20%17%63%11%19%70%9%29%62%83%17%7%16%77%5%22%73%300 or more40%
223HELENA REGIONAL MEDICAL CENTER1801 MARTIN LUTHER KING DRIVEHELENAAR72342PHILLIPS870338580016%76%5%12%83%14%25%61%11%19%70%19%17%64%12%18%70%7%25%68%78%22%12%22%66%8%39%53%300 or more27%
224MEDICAL CENTER SOUTH ARKANSAS700 WEST GROVE STREETEL DORADOAR71731UNION870863200017%75%5%14%81%10%21%69%9%22%69%21%16%63%14%21%65%8%24%68%80%20%10%25%65%7%30%63%300 or more31%
225BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCK9601 INTERSTATE 630, EXIT 7LITTLE ROCKAR72205PULASKI501202200017%79%5%13%82%10%26%64%5%23%72%20%18%62%7%20%73%6%26%68%81%19%6%20%74%4%19%77%300 or more30%
226NEA BAPTIST MEMORIAL HOSPITAL3024 STADIUM BOULEVARDJONESBOROAR72401CRAIGHEAD870972700014%84%3%12%85%8%20%72%4%21%75%15%15%70%8%20%72%4%27%69%85%15%4%17%79%2%12%86%300 or more36%
227WHITE RIVER MEDICAL CENTER1710 HARRISON STREETBATESVILLEAR72503INDEPENDENCE870262120017%81%4%13%83%7%24%69%3%25%72%16%20%64%9%21%70%6%27%67%85%15%7%19%74%3%28%69%300 or more26%
228LEO N LEVI NATIONAL ARTHRITIS HOSPITAL300 PROSPECT AVEHOT SPRINGSAR71901GARLAND5016241281Not AvailableThe number of cases/patients is too few to report
229ARKANSAS HEART HOSPITAL1701 S SHACKLEFORD ROADLITTLE ROCKAR72211PULASKI501219700013%86%2%14%84%2%13%85%4%20%76%14%20%66%2%13%85%5%22%73%85%15%1%9%90%1%6%93%Between 100 and 29942%
230ST VINCENT MEDICAL CENTER/NORTH2215 WILDWOOD AVENUESHERWOODAR72120PULASKI501552710016%79%5%13%82%11%23%66%7%20%73%21%17%62%8%20%72%7%21%72%83%17%9%23%68%6%21%73%300 or more31%
231ARKANSAS SURGICAL HOSPITAL5201 NORTH SHORE DRIVENO LITTLE ROCKAR72118PULASKI501748800010%88%3%9%88%6%15%79%5%16%79%11%14%75%7%11%82%1%9%90%88%12%3%8%89%2%6%92%300 or more56%
232PHYSICIANS' SPECIALTY HOSPITAL3873 NORTH PARKVIEW DRIVEFAYETTEVILLEAR72703WASHINGTON479571700210%88%2%9%89%3%12%85%4%14%82%11%15%74%5%13%82%1%13%86%90%10%6%9%85%3%10%87%Between 100 and 29952%
233WADLEY REGIONAL MEDICAL CENTER AT HOPE2001 SOUTH MAINHOPEAR71801HEMPSTEAD8707772323Not AvailableResults are not available for this reporting period
234NORTH LOGAN MERCY HOSPITAL500 EAST ACADEMYPARISAR72855LOGAN4799636101Not AvailableResults are not available for this reporting period
235RIVER VALLEY MEDICAL CENTER200 NORTH THIRD STREETDARDANELLEAR72834YELL4792294677Not AvailableResults are not available for this reporting period
236MERCY HOSPITAL TURNER MEMORIAL801 WEST RIVER STREETOZARKAR72949FRANKLIN4796674138Not AvailableResults are not available for this reporting period
237EUREKA SPRINGS HOSPITAL, LLC24 NORRIS STREETEUREKA SPRINGSAR72632CARROLL4792537400Not AvailableResults are not available for this reporting period
238ST EDWARD HEALTH FACILITIES OF SCOTT COUNTY1341 WEST SIXTH STREETWALDRONAR72958SCOTT4796374135Not AvailableResults are not available for this reporting period
239COMMUNITY MEDICAL CENTER IZARD COUNTY103 GRASSE STREETCALICO ROCKAR72519IZARD8702973726Not AvailableResults are not available for this reporting period
240CROSSRIDGE COMMUNITY HOSPITAL310 SOUTH FALLS BOULEVARDWYNNEAR72396CROSS8702383300Not AvailableResults are not available for this reporting period
241MCGEHEE HOSPITAL900 SOUTH THIRD STREETMCGEHEEAR71654DESHA8702225600Not AvailableResults are not available for this reporting period
242LAWRENCE MEMORIAL HOSPITAL1309 WEST MAINWALNUT RIDGEAR72476LAWRENCE8708861200Not AvailableResults are not available for this reporting period
243STONE COUNTY MEDICAL CENTERHIGHWAY 14 EASTMOUNTAIN VIEWAR72560STONE8702694361Not AvailableResults are not available for this reporting period
244HOWARD MEMORIAL HOSPITAL130 MEDICAL CIRCLENASHVILLEAR71852HOWARD870845440018%77%4%14%82%7%14%79%4%23%73%18%15%67%6%17%77%6%19%75%78%22%8%18%74%7%23%70%Fewer than 10022%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
245BAPTIST HEALTH MEDICAL CENTER HEBER SPINGS1800 BYPASS ROADHEBER SPRINGSAR72543CLEBURNE501887300011%88%3%11%86%1%16%83%4%18%78%15%17%68%5%12%83%2%16%82%88%12%2%18%80%2%18%80%Between 100 and 29937%
246OZARK HEALTH2500 HIGHWAY 65 SOUTHCLINTONAR72031VAN BUREN5017457004Not AvailableResults are not available for this reporting period
247DEWITT HOSPITAL & NURSING HOME, INC1641 WHITEHEAD DRIVEDE WITTAR72042ARKANSAS8709463571Not AvailableResults are not available for this reporting period
248SOUTH MISSISSISSPI COUNTY REGIONAL MEDICAL CENTER611 WEST LEE AVENUEOSCEOLAAR72370MISSISSIPPI8705637000Not AvailableResults are not available for this reporting period
249DALLAS COUNTY MEDICAL CENTER201 CLIFTON STREETFORDYCEAR71742DALLAS8703526300Not AvailableResults are not available for this reporting period
250BOONEVILLE COMMUNITY HOSPITAL880 WEST MAINBOONEVILLEAR72927LOGAN4796752800Not AvailableResults are not available for this reporting period

About

Maryann Reese Maryann Reese

created Dec 30, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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