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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
101PROVIDENCE SEWARD HOSPITAL417 FIRST AVENUE, PO BOX 365SEWARDAK99664KENAI PENINSULA9072245205Not AvailableResults are not available for this reporting period
102SITKA COMMUNITY HOSPITAL209 MOLLER DRIVESITKAAK99835SITKA9077473241Not AvailableResults are not available for this reporting period
103PETERSBURG MEDICAL CENTER PO BOX 589PETERSBURGAK99833907772429117%83%0%8%92%0%4%96%20%0%80%9%0%91%20%29%51%92%8%0%47%53%0%49%51%Fewer than 10014%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
104WRANGELL MEDICAL CENTER310 BENNETT STREET PO BOX 1081WRANGELLAK999299078747000Not AvailableResults are not available for this reporting period
105PROVIDENCE KODIAK ISLAND MEDICAL CTR1915 EAST REZANOF DRIVEKODIAKAK99615KODIAK ISLAND907486959213%83%3%11%86%10%13%77%9%23%68%12%23%65%4%15%81%6%23%71%90%10%7%19%74%1%22%77%Between 100 and 29923%
106CORDOVA COMMUNITY MEDICAL CENTERPO BOX 160 - 602 CHASE AVENUECORDOVAAK99574VALDEZ CORDOVA9074248000Not AvailableResults are not available for this reporting period
107NORTON SOUND REGIONAL HOSPITAL306 WEST 5TH AVENUE, P O BOX 966NOMEAK99762NOME9074433311Not AvailableResults are not available for this reporting period
108KANAKANAK HOSPITALP O BOX 130DILLINGHAMAK99576DILLINGHAM9078425201Not AvailableResults are not available for this reporting period
109 KETCHIKAN MEDICAL CENTER3100 TONGASS AVENUEKETCHIKANAK99901KETCHIKAN GATEWAY907225517119%79%3%10%87%6%19%75%3%24%73%15%17%68%10%15%75%7%27%66%89%11%4%29%67%1%28%71%Between 100 and 29926%
110SAMUEL SIMMONDS MEMORIAL HOSPITALP O BOX 29BARROWAK99723NORTH SLOPE9078524611Not AvailableResults are not available for this reporting period
111SOUTH PENINSULA HOSPITAL4300 BARTLETT STHOMERAK99603KENAI PENINSULA907235810116%82%1%12%87%5%22%73%6%21%73%20%14%66%3%16%81%3%26%71%91%9%5%17%78%3%19%78%Between 100 and 29946%
112MARYVALE HOSPITAL5102 WEST CAMPBELL AVENUEPHOENIXAZ85031MARICOPA623848500020%73%6%17%77%14%27%59%9%23%68%24%16%60%13%20%67%13%29%58%84%16%10%24%66%9%31%60%300 or more27%There were discrepancies in the data collection process
113BANNER GOOD SAMARITAN MEDICAL CENTER1111 EAST MCDOWELL ROADPHOENIXAZ85006MARICOPA602239200016%80%3%16%81%7%22%71%6%22%72%16%18%66%12%24%64%13%35%52%88%12%6%19%75%4%18%78%300 or more26%
114TUCSON MEDICAL CENTER5301 EAST GRANT ROADTUCSONAZ85712PIMA520327546119%76%4%17%79%9%29%62%6%26%68%19%19%62%12%26%62%15%35%50%86%14%8%23%69%5%22%73%300 or more32%
115VERDE VALLEY MEDICAL CENTER269 SOUTH CANDY LANECOTTONWOODAZ86326YAVAPAI928639600017%80%4%17%79%7%24%69%4%26%70%20%20%60%8%18%74%10%35%55%90%10%5%19%76%4%24%72%300 or more43%
116CARONDELET ST MARYS HOSPITAL1601 WEST ST MARY'S ROADTUCSONAZ85745PIMA520872300019%74%4%19%77%13%27%60%9%22%69%22%17%61%16%22%62%16%33%51%87%13%8%28%64%7%29%64%300 or more44%
117CARONDELET ST JOSEPH'S HOSPITAL350 NORTH WILMOT ROADTUCSONAZ85711PIMA520873300023%70%7%14%79%13%34%53%11%30%59%22%19%59%17%24%59%18%35%47%84%16%15%21%64%9%23%68%300 or more45%
118YAVAPAI REGIONAL MEDICAL CENTER1003 WILLOW CREEK ROADPRESCOTTAZ86301YAVAPAI928445270023%72%5%23%72%10%29%61%7%31%62%28%19%53%11%27%62%24%32%44%87%13%11%25%64%5%31%64%Between 100 and 29945%
119YUMA REGIONAL MEDICAL CENTER2400 SOUTH AVENUE AYUMAAZ85364YUMA928336727519%76%6%18%76%10%26%64%6%25%69%19%17%64%12%22%66%12%30%58%83%17%9%24%67%5%28%67%300 or more42%There were discrepancies in the data collection process
120JOHN C LINCOLN NORTH MOUNTAIN HOSPITAL250 EAST DUNLAP AVENUEPHOENIXAZ85020MARICOPA602943238121%73%7%20%73%11%31%58%7%24%69%21%18%61%11%20%69%15%33%52%83%17%9%23%68%7%22%71%300 or more32%
121CASA GRANDE REGIONAL MEDICAL CENTER1800 EAST FLORENCE BOULEVARDCASA GRANDEAZ85222PINAL520381645320%72%6%17%77%14%30%56%7%23%70%20%22%58%15%24%61%13%34%53%85%15%10%29%61%9%32%59%300 or more25%
122MARICOPA MEDICAL CENTER2601 EAST ROOSEVELT STREETPHOENIXAZ85008MARICOPA602344501120%72%8%18%74%12%26%62%10%21%69%22%18%60%13%20%67%24%34%42%82%18%13%25%62%11%24%65%300 or more11%
123FLAGSTAFF MEDICAL CENTER1200 NORTH BEAVER STREETFLAGSTAFFAZ86001COCONINO928773200919%78%2%14%84%5%21%74%5%24%71%18%19%63%8%20%72%11%27%62%86%14%3%19%78%1%20%79%300 or more39%
124ST JOSEPH'S HOSPITAL AND MEDICAL CENTER350 WEST THOMAS ROADPHOENIXAZ85013MARICOPA602406300018%77%6%17%77%11%28%61%7%23%70%20%19%61%9%19%72%10%30%60%84%16%8%18%74%5%17%78%300 or more21%
125PHOENIX BAPTIST HOSPITAL2000 WEST BETHANY HOME ROADPHOENIXAZ85015MARICOPA602249021222%72%6%18%76%11%28%61%7%25%68%23%18%59%11%20%69%11%30%59%83%17%10%21%69%7%27%66%300 or more28%There were discrepancies in the data collection process
126PAYSON REGIONAL MEDICAL CENTER807 SOUTH PONDEROSA DRIVEPAYSONAZ85541GILA928474322217%78%5%19%76%5%21%74%6%20%74%17%18%65%9%20%71%11%28%61%88%12%7%23%70%6%27%67%300 or more36%
127CHANDLER REGIONAL MEDICAL CENTER1955 WEST FRYE ROADCHANDLERAZ85224MARICOPA480963456120%76%6%20%74%9%27%64%6%25%69%21%19%60%11%22%67%11%31%58%87%13%8%24%68%5%25%70%300 or more26%
128ST LUKES MEDICAL CENTER1800 EAST VAN BUREN STREETPHOENIXAZ85006MARICOPA602251815617%76%5%15%80%14%24%62%7%22%71%20%17%63%11%20%69%10%28%62%85%15%10%24%66%8%26%66%300 or more32%
129SCOTTSDALE HEALTHCARE-OSBORN MEDICAL CENTER7400 EAST OSBORN ROADSCOTTSDALEAZ85251MARICOPA480882400020%75%8%22%70%10%26%64%8%24%68%24%21%55%10%22%68%17%36%47%80%20%9%21%70%6%22%72%300 or more30%
130SIERRA VISTA REGIONAL HEALTH CENTER300 EL CAMINO REALSIERRA VISTAAZ85635COCHISE520417300118%78%5%17%78%9%29%62%5%25%70%13%18%69%8%24%68%10%38%52%85%15%10%26%64%6%31%63%300 or more26%
131KINGMAN REGIONAL MEDICAL CENTER3269 STOCKTON HILL ROADKINGMANAZ86409MOHAVE928757210119%76%8%21%71%10%29%61%7%26%67%22%18%60%11%20%69%12%31%57%84%16%7%29%64%4%30%66%300 or more46%
132BANNER BOSWELL MEDICAL CENTER10401 WEST THUNDERBIRD BOULEVARDSUN CITYAZ85351MARICOPA623977721116%81%5%18%77%6%23%71%6%22%72%15%19%66%12%22%66%12%31%57%89%11%7%21%72%4%21%75%300 or more34%
133SUMMIT HEALTHCARE REGIONAL MEDICAL CENTER2200 SHOW LOW LAKE ROADSHOW LOWAZ85901NAVAJO928537639919%78%4%18%78%7%28%65%6%26%68%19%20%61%7%19%74%9%33%58%88%12%6%21%73%4%20%76%300 or more25%
134UNIVERSITY OF ARIZONA MEDICAL CTR-UNIVERSITY, THE1501 NORTH CAMPBELL AVENUETUCSONAZ85724PIMA520694011119%76%7%19%74%11%31%58%8%25%67%21%17%62%11%24%65%16%35%49%83%17%10%21%69%6%20%74%300 or more26%
135BANNER DESERT MEDICAL CENTER1400 SOUTH DOBSON ROADMESAAZ85202MARICOPA480412300020%75%5%17%78%10%28%62%7%25%68%19%18%63%15%23%62%12%35%53%88%12%8%23%69%5%23%72%300 or more28%
136LA PAZ REGIONAL HOSPITAL1200 WEST MOHAVE ROADPARKERAZ85344LA PAZ928669730018%79%7%16%77%5%23%72%8%19%73%24%18%58%13%20%67%11%33%56%81%19%10%28%62%4%25%71%Between 100 and 29932%
137MT GRAHAM REGIONAL MEDICAL CENTER1600 SOUTH 20TH AVENUESAFFORDAZ85546GRAHAM928348400019%77%3%15%82%7%25%68%4%23%73%17%19%64%11%26%63%10%34%56%89%11%4%24%72%3%26%71%300 or more42%
138HAVASU REGIONAL MEDICAL CENTER101 CIVIC CENTER LANELAKE HAVASU CITYAZ86403MOHAVE928855818522%71%6%21%73%13%34%53%6%29%65%24%20%56%15%22%63%13%39%48%83%17%14%28%58%9%33%58%300 or more38%
139FORT DEFIANCE INDIAN HOSPITALPO BOX 649FORT DEFIANCEAZ86504APACHE928729800021%72%7%21%72%14%26%60%10%25%65%18%24%58%10%21%69%13%30%57%75%25%11%28%61%6%40%54%Between 100 and 29915%
140TUBA CITY REGIONAL HEALTH CARE CORPORATIONPO BOX 600TUBA CITYAZ86045COCONINO928283250124%67%4%22%74%17%28%55%8%29%63%22%18%60%15%27%58%14%34%52%81%19%11%36%53%8%39%53%300 or more30%
141SELLS INDIAN HEALTH SERVICE HOSPITALPO BOX 548SELLSAZ85634PIMA5203837200Not AvailableResults are not available for this reporting period
142SAN CARLOS INDIAN HOSPITAL223 CIBECUE CIRCLE ROADSAN CARLOSAZ85550GILA928475734724%74%7%21%72%13%22%65%14%39%47%3%47%50%1%14%85%2%17%81%97%3%20%31%49%19%66%15%Fewer than 10065%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
143PHOENIX INDIAN MEDICAL CENTER4212 NORTH 16TH STREETPHOENIXAZ85016MARICOPA602263120021%73%4%15%81%11%24%65%7%20%73%13%18%69%13%23%64%17%30%53%82%18%11%28%61%9%33%58%300 or more32%
144PARADISE VALLEY HOSPITAL3929 EAST BELL ROADPHOENIXAZ85032MARICOPA602923500019%75%6%19%75%10%26%64%7%22%71%26%19%55%13%20%67%10%29%61%84%16%9%22%69%9%26%65%300 or more28%There were discrepancies in the data collection process
145CHINLE COMPREHENSIVE HEALTH CARE FACILITYUS HWY 191, HOSPITAL ROADCHINLEAZ86503APACHE928674700126%62%11%24%65%16%32%52%13%27%60%17%20%63%18%24%58%19%29%52%76%24%21%30%49%12%55%33%Between 100 and 29912%Results are based on a shorter time period than required., There were discrepancies in the data collection process
146NORTHWEST MEDICAL CENTER6200 NORTH LA CHOLLA BOULEVARDTUCSONAZ85741PIMA520742900020%75%5%17%78%8%28%64%6%25%69%21%18%61%11%24%65%14%35%51%87%13%8%22%70%5%23%72%300 or more33%
147SCOTTSDALE HEALTHCARE-SHEA MEDICAL CENTER9003 EAST SHEA BOULEVARDSCOTTSDALEAZ85260MARICOPA480323300019%76%6%19%75%10%28%62%5%22%73%22%17%61%10%22%68%16%30%54%82%18%8%23%69%4%23%73%300 or more31%
148BANNER BAYWOOD MEDICAL CENTER6644 EAST BAYWOOD AVENUEMESAAZ85206MARICOPA480321200018%78%5%17%78%8%30%62%6%25%69%18%19%63%12%22%66%14%35%51%89%11%7%23%70%4%22%74%300 or more33%
149BANNER THUNDERBIRD MEDICAL CENTER5555 WEST THUNDERBIRD ROADGLENDALEAZ85306MARICOPA602588555518%78%4%18%78%9%30%61%6%24%70%18%18%64%13%23%64%11%32%57%88%12%6%21%73%3%19%78%300 or more28%
150JOHN C LINCOLN DEER VALLEY HOSPITAL19829 NORTH 27TH AVENUEPHOENIXAZ85027MARICOPA623879557420%74%7%20%73%11%28%61%7%26%67%22%19%59%12%21%67%12%33%55%84%16%10%20%70%7%20%73%300 or more32%

About

Maryann Reese Maryann Reese

created Dec 30, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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