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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
551SHERMAN OAKS HOSPITAL4929 VAN NUYS BLVDSHERMAN OAKSCA91403LOS ANGELES818981711121%61%14%17%69%29%30%41%22%24%54%30%20%50%15%19%66%17%36%47%75%25%21%33%46%21%32%47%Between 100 and 2998%
552ALVARADO HOSPITAL MEDICAL CENTER6655 ALVARADO ROADSAN DIEGOCA92120SAN DIEGO619229317221%70%6%15%79%13%28%59%12%25%63%27%18%55%16%19%65%13%31%56%82%18%14%20%66%11%24%65%300 or more14%
553MONTCLAIR HOSPITAL MEDICAL CENTER5000 SAN BERNARDINO STMONTCLAIRCA91763SAN BERNARDINO909625830020%72%8%17%75%14%28%58%12%25%63%21%19%60%9%18%73%13%29%58%82%18%11%24%65%8%26%66%Between 100 and 29912%
554KAISER FOUNDATION HOSPITAL - ANTIOCH4501 SAND CREEK ROADANTIOCHCA94531CONTRA COSTA925813650020%75%4%13%83%11%26%63%6%23%71%19%20%61%7%19%74%11%32%57%87%13%6%18%76%3%16%81%300 or more33%
555PROVIDENCE TARZANA MEDICAL CENTER18321 CLARK STREETTARZANACA91356LOS ANGELES818881080023%71%4%16%80%19%30%51%10%28%62%28%17%55%15%22%63%27%34%39%79%21%14%27%59%8%27%65%300 or more31%
556SILVER LAKE MEDICAL CENTER1711 WEST TEMPLE STREETLOS ANGELESCA90026LOS ANGELES213989612323%65%8%18%74%31%22%47%16%34%50%33%12%55%5%15%80%15%34%51%78%22%18%20%62%12%28%60%Between 100 and 29912%
557SHASTA REGIONAL MEDICAL CENTER1100 BUTTE STREDDINGCA96001SHASTA530244545416%78%7%17%76%11%28%61%7%23%70%21%19%60%13%18%69%14%35%51%84%16%7%23%70%5%22%73%300 or more23%
558KAISER FOUNDATION HOSPITAL-MORENO VALLEY27300 IRIS AVENUEMORENO VALLEYCA92555RIVERSIDE951243081121%74%5%16%79%9%25%66%5%22%73%19%20%61%9%17%74%13%32%55%85%15%9%18%73%7%20%73%300 or more22%
559SUTTER SURGICAL HOSPITAL - NORTH VALLEY455 PLUMAS BLVDYUBA CITYCA95991SUTTER530749570010%86%5%9%86%5%11%84%5%19%76%9%13%78%5%10%85%2%17%81%87%13%3%11%86%2%6%92%Between 100 and 29950%
560KAISER FOUNDATION HOSPITAL - VACAVILLE1 QUALITY DRIVEVACAVILLECA95688SOLANO707624400019%77%4%16%80%8%26%66%5%24%71%20%17%63%9%17%74%10%34%56%86%14%4%17%79%2%16%82%300 or more34%
561HOAG ORTHOPEDIC INSTITUTE16250 SAND CANYON AVENUEIRVINECA92618ORANGE949727500011%87%4%11%85%4%17%79%5%17%78%15%14%71%5%11%84%7%24%69%92%8%3%9%88%2%8%90%300 or more61%
562LOMA LINDA UNIVERSITY MEDICAL CENTER-MURRIETA28062 BAXTER ROADMURRIETACA92563RIVERSIDE951290400018%75%4%15%81%13%27%60%7%27%66%19%23%58%12%19%69%4%21%75%85%15%6%16%78%5%14%81%300 or more23%There were discrepancies in the data collection process
563COAST PLAZA HOSPITAL13100 STUDERBAKER ROADNORWALKCA90650LOS ANGELES310356055021%63%13%17%70%18%27%55%16%23%61%33%15%52%19%21%60%31%32%37%75%25%21%31%48%17%35%48%300 or more22%
564KAISER FOUNDATION HOSPITAL - ROSEVILLE1600 EUREKA ROADROSEVILLECA95661PLACER916784400021%75%4%15%81%10%27%63%5%22%73%20%18%62%8%20%72%14%36%50%86%14%5%18%77%2%18%80%300 or more34%
565SAN LEANDRO HOSPITAL13855 E 14TH STREETSAN LEANDROCA94578ALAMEDA5103576500Not AvailableResults are not available for this reporting period
566EASTERN PLUMAS HOSPITAL - PORTOLA CAMPUS500 FIRST AVENUEPORTOLACA96122PLUMAS5308324277Not AvailableResults are not available for this reporting period
567TEHACHAPI HOSPITAL115 WEST E STREETTEHACHAPICA93561KERN661822324126%71%8%23%69%7%21%72%26%45%29%5%45%50%6%26%68%38%38%24%82%18%8%56%36%17%34%49%Fewer than 10020%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance., There were discrepancies in the data collection process
568SOUTHERN INYO HOSPITAL501 EAST LOCUST STREETLONE PINECA93545INYO7608765501Not AvailableResults are not available for this reporting period
569MAMMOTH HOSPITAL85 SIERRA PARK ROAD PO BOX 660MAMMOTH LAKESCA93546MONO7609343311Not AvailableResults are not available for this reporting period
570JOHN C FREMONT HEALTHCARE DISTRICT5189 HOSPITAL ROADMARIPOSACA95338MARIPOSA209966363112%84%6%15%79%8%7%85%8%11%81%20%1%79%4%16%80%7%26%67%88%12%15%30%55%0%24%76%Fewer than 10031%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
571MAYERS MEMORIAL HOSPITAL43563 HWY 299 EASTFALL RIVER MILLSCA96028SHASTA5303365511Not AvailableResults are not available for this reporting period
572GLENN MEDICAL CENTER1133 W SYCAMORE STWILLOWSCA95988GLENN5309341818Not AvailableResults are not available for this reporting period
573CATALINA ISLAND MEDICAL CENTER100 FALLS CANYON ROADAVALONCA90704LOS ANGELES3105100700Not AvailableResults are not available for this reporting period
574SURPRISE VALLEY COMMUNITY HOSPITAL741 NORTH MAIN STREETCEDARVILLECA96104MODOC5302796111Not AvailableResults are not available for this reporting period
575JEROLD PHELPS COMMUNITY HOSPITAL733 CEDAR STGARBERVILLECA95542HUMBOLDT7079233921Not AvailableResults are not available for this reporting period
576FRANK R HOWARD MEMORIAL HOSPITAL1 MADRONE STREETWILLITSCA95490MENDOCINO707459680114%84%3%10%87%6%22%72%5%19%76%11%15%74%4%12%84%18%39%43%90%10%4%13%83%2%12%86%300 or more39%
577BIGGS GRIDLEY MEMORIAL HOSPITAL240 SPRUCE STREETGRIDLEYCA95948BUTTE5308465671Not AvailableResults are not available for this reporting period
578MOUNTAINS COMMUNITY HOSPITAL29101 HOSPITAL ROADLAKE ARROWHEADCA92352SAN BERNARDINO9093363651Not AvailableResults are not available for this reporting period
579KERN VALLEY HEALTHCARE DISTRICT6412 LAUREL AVELAKE ISABELLACA93240KERN7603792681Not AvailableResults are not available for this reporting period
580TRINITY HOSPITAL60 EASTER AVENUEWEAVERVILLECA96093TRINITY5306235541Not AvailableResults are not available for this reporting period
581FAIRCHILD MEDICAL CENTER444 BRUCE STREETYREKACA96097SISKIYOU530842412118%78%5%15%80%10%25%65%6%24%70%17%15%68%6%18%76%9%38%53%85%15%7%30%63%3%33%64%Between 100 and 29931%
582ST HELENA HOSPITAL-CLEARLAKE15630 18TH AVE - HWY 53CLEARLAKECA95422LAKE707994648621%70%11%17%72%16%25%59%13%24%63%26%17%57%18%22%60%16%32%52%84%16%21%26%53%15%31%54%Between 100 and 29919%
583REDWOOD MEMORIAL HOSPITAL3300 RENNER DRIVEFORTUNACA95540HUMBOLDT7074458121Not AvailableResults are not available for this reporting period
584MERCY MEDICAL CENTER MT SHASTA914 PINE STREETMOUNT SHASTACA96067SISKIYOU530926611115%83%4%16%80%4%19%77%5%17%78%10%13%77%7%15%78%11%31%58%87%13%4%19%77%3%18%79%300 or more34%
585BANNER LASSEN MEDICAL CENTER1800 SPRING RIDGE DRIVESUSANVILLECA96130LASSEN530252200017%82%2%14%84%4%21%75%6%16%78%11%14%75%5%17%78%7%30%63%88%12%4%18%78%1%23%76%Between 100 and 29925%
586HEALDSBURG DISTRICT HOSPITAL1375 UNIVERSITY AVENUEHEALDSBURGCA95448SONOMA707431650018%80%3%14%83%9%23%68%4%18%78%15%12%73%5%13%82%15%38%47%85%15%4%20%76%3%16%81%Between 100 and 29937%
587COLORADO RIVER MEDICAL CENTER1401 BAILEY AVENEEDLESCA92363SAN BERNARDINO7603264531Not AvailableResults are not available for this reporting period
588NORTHERN INYO HOSPITAL150 PIONEER LANEBISHOPCA93514INYO760873581118%77%6%15%79%5%19%76%5%21%74%19%18%63%5%15%80%11%29%60%82%18%8%28%64%4%25%71%Between 100 and 29928%
589MENDOCINO COAST DISTRICT HOSPITAL700 RIVER DRFORT BRAGGCA95437MENDOCINO707961123419%76%6%19%75%8%22%70%8%20%72%21%20%59%13%21%66%10%33%57%84%16%10%28%62%8%26%66%Between 100 and 29930%
590PLUMAS DISTRICT HOSPITAL1065 BUCKS LAKE ROADQUINCYCA95971PLUMAS5302832121Not AvailableResults are not available for this reporting period
591SENECA DISTRICT HOSPITAL130 BRENTWOOD DRIVECHESTERCA96020PLUMAS5302582121Not AvailableResults are not available for this reporting period
592TAHOE FOREST HOSPITAL10121 PINE AVETRUCKEECA96161NEVADA530587601112%85%3%15%82%6%20%74%6%21%73%13%18%69%3%14%83%8%28%64%86%14%4%13%83%2%12%86%300 or more34%
593SUTTER LAKESIDE HOSPITAL5176 HILL ROAD EASTLAKEPORTCA95453LAKE707262500022%72%6%16%78%12%23%65%8%25%67%19%14%67%8%22%70%12%33%55%85%15%9%25%66%5%30%65%300 or more25%
594MODOC MEDICAL CENTER228 W MCDOWELL AVEALTURASCA96101MODOC5302335131Not AvailableResults are not available for this reporting period
595SANTA YNEZ VALLEY COTTAGE HOSPITAL2050 VIBORG RDSOLVANGCA93463SANTA BARBARA80568864318%91%0%7%93%3%6%91%0%12%88%6%14%80%5%8%87%3%10%87%87%13%1%9%90%2%4%94%Fewer than 10049%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
596MARK TWAIN MEDICAL CENTER768 MOUNTAIN RANCH RDSAN ANDREASCA95249CALAVERAS209754251519%74%8%15%77%10%24%66%9%18%73%18%12%70%9%14%77%10%30%60%83%17%14%20%66%12%28%60%Between 100 and 29927%
597CHILDREN'S HOSP OF LOS ANGELES4650 SUNSET BLVDLOS ANGELESCA90027LOS ANGELES3236692164Not AvailableResults are not available for this reporting period
598LUCILE SALTER PACKARD CHILDREN'S HSP AT STANFORD725 WELCH ROADPALO ALTOCA94304SANTA CLARA6504978000Not AvailableResults are not available for this reporting period
599MILLER CHILDREN'S HOSPITAL2801 ATLANTIC AVENUELONG BEACHCA90806LOS ANGELES5629338001Not AvailableResults are not available for this reporting period
600NORTH COLORADO MEDICAL CENTER1801 16TH STREETGREELEYCO80631WELD970352412116%81%4%14%82%6%24%70%7%21%72%15%17%68%8%17%75%7%32%61%90%10%6%19%75%4%23%73%300 or more29%

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Maryann Reese Maryann Reese

created Dec 30, 2012

updated Jan 07, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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