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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
451FALLBROOK HOSPITAL624 E ELDER STFALLBROOKCA92028SAN DIEGO760728119119%75%5%16%79%10%30%60%7%23%70%19%17%64%13%21%66%14%37%49%83%17%9%24%67%8%28%64%300 or more33%
452HUNTINGTON MEMORIAL HOSPITAL100 W CALIFORNIA BLVDPASADENACA91109LOS ANGELES626397500018%79%3%15%82%10%23%67%5%21%74%18%18%64%10%20%70%10%31%59%84%16%3%17%80%2%12%86%300 or more33%
453STANFORD HOSPITAL300 PASTEUR DRIVESTANFORDCA94305SANTA CLARA650723570814%84%3%13%84%5%27%68%6%22%72%16%18%66%5%21%74%22%35%43%88%12%5%17%78%2%13%85%300 or more35%
454MERCY MEDICAL CENTER333 MERCY AVENUEMERCEDCA95340MERCED209564500021%73%7%18%75%17%28%55%9%24%67%19%19%62%10%18%72%11%31%58%84%16%11%24%65%7%29%64%300 or more23%
455UCSF MEDICAL CENTER505 PARNASSUS AVE, BOX 0296SAN FRANCISCOCA94143SAN FRANCISCO415353273317%78%5%14%81%10%28%62%8%25%67%16%19%65%8%21%71%12%35%53%88%12%6%16%78%4%14%82%300 or more32%
456SAN JOAQUIN COMMUNITY HOSPITAL2615 CHESTER AVENUEBAKERSFIELDCA93301KERN661395300020%73%7%17%76%12%29%59%8%23%69%22%15%63%13%21%66%16%30%54%83%17%9%23%68%6%24%70%300 or more16%
457ST MARY'S MEDICAL CENTER450 STANYAN STSAN FRANCISCOCA94117SAN FRANCISCO415668100022%72%5%17%78%12%29%59%8%25%67%17%19%64%8%21%71%26%36%38%85%15%8%25%67%5%25%70%300 or more31%
458DOCTORS MEDICAL CENTER1441 FLORIDA AVENUEMODESTOCA95350STANISLAUS209578121119%76%3%15%82%11%27%62%5%24%71%18%13%69%11%22%67%22%36%42%87%13%6%23%71%3%24%73%300 or more46%
459MEMORIAL HOSPITAL OF GARDENA1145 W REDONDO BEACH BLVDGARDENACA90247LOS ANGELES310532420021%65%13%16%71%20%28%52%14%24%62%32%19%49%17%21%62%24%29%47%74%26%17%27%56%15%32%53%300 or more25%
460GOOD SAMARITAN HOSPITAL1225 WILSHIRE BOULEVARDLOS ANGELESCA90017LOS ANGELES213977212122%72%6%18%76%17%28%55%9%26%65%22%24%54%9%21%70%15%34%51%80%20%9%25%66%7%23%70%300 or more27%
461WEST HILLS HOSPITAL & MEDICAL CENTER7300 MEDICAL CENTER DRWEST HILLSCA91307LOS ANGELES818676410024%65%7%18%75%19%34%47%10%27%63%27%21%52%20%25%55%22%33%45%83%17%15%31%54%12%29%59%300 or more27%
462LONG BEACH MEMORIAL MEDICAL CENTER2801 ATLANTIC AVELONG BEACHCA90806LOS ANGELES562933200021%74%6%17%77%13%31%56%7%25%68%22%19%59%10%22%68%17%34%49%82%18%7%21%72%4%18%78%300 or more27%
463EDEN MEDICAL CENTER20103 LAKE CHABOT ROADCASTRO VALLEYCA94546ALAMEDA510537123422%73%5%15%80%12%29%59%6%25%69%21%20%59%9%21%70%13%32%55%84%16%9%26%65%4%23%73%300 or more29%
464CLOVIS COMMUNITY MEDICAL CENTER2755 HERNDON AVECLOVISCA93611FRESNO559324400019%78%2%16%82%8%30%62%5%24%71%21%19%60%8%19%73%13%32%55%85%15%6%19%75%4%18%78%300 or more36%
465JOHN MUIR MEDICAL CENTER - CONCORD CAMPUS2540 EAST STCONCORDCA94520CONTRA COSTA925674200216%81%4%15%81%10%23%67%4%24%72%20%19%61%4%16%80%12%32%56%86%14%5%17%78%3%14%83%300 or more36%
466SUTTER AUBURN FAITH HOSPITAL11815 EDUCATION STREETAUBURNCA95603PLACER530888450018%80%4%12%84%9%29%62%5%23%72%17%18%65%6%15%79%13%36%51%85%15%5%19%76%3%18%79%300 or more41%
467SAINT VINCENT MEDICAL CENTER2131 W 3RD STLOS ANGELESCA90057LOS ANGELES213484711120%74%6%13%81%13%26%61%9%23%68%22%20%58%11%20%69%19%28%53%84%16%9%22%69%5%22%73%300 or more29%
468SCRIPPS MEMORIAL HOSPITAL - ENCINITAS354 SANTA FE DRIVEENCINITASCA92024SAN DIEGO760753650118%78%4%17%79%10%26%64%6%23%71%20%18%62%7%20%73%16%34%50%84%16%7%21%72%4%19%77%300 or more34%
469SIERRA VISTA REGIONAL MEDICAL CENTER1010 MURRAY STSAN LUIS OBISPOCA93405SAN LUIS OBISPO850546760015%81%4%12%84%7%23%70%6%22%72%16%18%66%11%27%62%15%36%49%87%13%6%20%74%3%21%76%300 or more46%
470KAISER FOUNDATION HOSPITAL99 MONTECILLO RDSAN RAFAELCA94903MARIN415444200021%75%3%14%83%8%23%69%6%23%71%18%20%62%8%23%69%23%38%39%88%12%7%21%72%3%20%77%300 or more47%
471KAISER FOUNDATION HOSPITAL FREMONT/HAYWARD27400 HESPERIAN BLVDHAYWARDCA94545ALAMEDA510784400021%73%5%15%80%11%26%63%7%23%70%19%20%61%9%22%69%18%35%47%84%16%9%25%66%5%26%69%300 or more31%
472KAISER FOUNDATION HOSPITAL - SAN DIEGO4647 ZION AVESAN DIEGOCA92120SAN DIEGO619528500019%77%4%16%80%9%25%66%6%23%71%18%18%64%8%21%71%19%37%44%87%13%8%22%70%5%23%72%300 or more35%
473MERCY SAN JUAN MEDICAL CENTER6501 COYLE AVECARMICHAELCA95608SACRAMENTO916537500021%73%7%16%77%12%28%60%8%23%69%21%17%62%11%20%69%18%34%48%85%15%10%23%67%7%25%68%300 or more32%
474VICTOR VALLEY GLOBAL MEDICAL CENTER15248 11TH STVICTORVILLECA92392SAN BERNARDINO760245869116%74%8%16%76%17%27%56%13%25%62%19%16%65%14%16%70%17%31%52%81%19%14%28%58%11%33%56%300 or more39%
475SUTTER DELTA MEDICAL CENTER3901 LONE TREE WAYANTIOCHCA94509CONTRA COSTA925779720019%72%6%14%80%12%28%60%8%19%73%28%16%56%10%19%71%20%30%50%81%19%15%29%56%11%27%62%300 or more21%
476HUNTINGTON BEACH HOSPITAL17772 BEACH BLVDHUNTINGTON BEACHCA92647ORANGE714843500028%60%20%22%58%22%31%47%21%33%46%36%16%48%15%23%62%23%36%41%71%29%21%35%44%22%27%51%Between 100 and 29910%
477MEMORIAL HOSPITAL LOS BANOS520 WEST I STLOS BANOSCA93635MERCED209826059116%80%5%16%79%7%22%71%6%18%76%18%18%64%1%14%85%11%25%64%87%13%8%19%73%5%26%69%Between 100 and 29920%
478JOHN F KENNEDY MEMORIAL HOSPITAL, INC47-111 MONROE STREETINDIOCA92201RIVERSIDE760347619122%71%5%19%76%12%30%58%8%26%66%20%20%60%13%21%66%20%37%43%81%19%12%27%61%8%35%57%300 or more41%
479SUTTER DAVIS HOSPITAL2000 SUTTER PLACEDAVISCA95616YOLO530756644013%85%4%12%84%9%19%72%6%20%74%14%15%71%6%15%79%10%31%59%90%10%3%12%85%2%12%86%300 or more37%
480KAISER FOUNDATION HOSPITAL - REDWOOD CITY1150 VETERANS BOULEVARDREDWOOD CITYCA94063SAN MATEO650299200022%74%4%15%81%9%25%66%6%23%71%19%21%60%7%23%70%19%36%45%86%14%7%27%66%4%25%71%300 or more35%
481COLLEGE HOSPITAL COSTA MESA301 VICTORIA STREETCOSTA MESACA92627ORANGE949642273415%66%11%25%64%30%36%34%16%36%48%23%4%73%26%18%56%33%24%43%79%21%14%29%57%21%29%50%Fewer than 10013%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
482SONOMA DEVELOPMENTAL CENTERP O BOX 1493ELDRIDGECA95431SONOMA7079386393Not AvailableThe number of cases/patients is too few to report
483LOS ROBLES HOSPITAL & MEDICAL CENTER215 W JANSS RDTHOUSAND OAKSCA91360VENTURA805497272722%71%5%19%76%15%33%52%8%26%66%26%21%53%11%22%67%15%33%52%84%16%9%23%68%6%24%70%300 or more29%
484LOS ALAMITOS MEDICAL CENTER3751 KATELLA AVENUELOS ALAMITOSCA90720ORANGE562799322022%73%3%16%81%10%29%61%5%22%73%22%21%57%14%23%63%31%35%34%83%17%10%26%64%6%27%67%300 or more42%
485MOTION PICTURE & TELEVISION HOSPITAL23388 MULHOLLAND DRIVEWOODLAND HILLSCA91364LOS ANGELES8188761888Not AvailableResults are not available for this reporting period
486MEMORIAL MEDICAL CENTER1700 COFFEE RDMODESTOCA95355STANISLAUS209526450018%78%5%16%79%12%25%63%7%21%72%19%17%64%8%17%75%13%37%50%85%15%7%21%72%3%18%79%300 or more31%
487KAISER FOUNDATION HOSPITAL - WEST LA6041 CADILLAC AVELOS ANGELESCA90034LOS ANGELES213857220119%76%4%14%82%11%26%63%6%21%73%17%18%65%8%19%73%11%29%60%85%15%7%19%74%4%22%74%300 or more28%
488MISSION HOSPITAL REGIONAL MED CENTER27700 MEDICAL CENTER RDMISSION VIEJOCA92691ORANGE949364140020%76%5%16%79%11%29%60%6%23%71%21%20%59%8%21%71%14%34%52%81%19%6%18%76%4%15%81%300 or more30%
489MADERA COMMUNITY HOSPITAL1250 E ALMOND AVEMADERACA93637MADERA559675555520%74%9%16%75%15%27%58%9%29%62%23%18%59%7%15%78%26%34%40%86%14%14%30%56%9%37%54%300 or more19%
490FOUNTAIN VALLEY REGIONAL HOSPITAL & MEDICAL CENTER17100 EUCLID STREETFOUNTAIN VALLEYCA92708ORANGE714966720022%68%6%20%74%16%31%53%9%26%65%26%19%55%10%23%67%24%35%41%80%20%12%30%58%10%28%62%300 or more32%
491EISENHOWER MEDICAL CENTER39-000 BOB HOPE DRIVERANCHO MIRAGECA92270RIVERSIDE760340391119%77%5%17%78%10%27%63%6%23%71%20%17%63%8%20%72%12%30%58%84%16%6%17%77%3%14%83%300 or more39%
492TRI-CITY REGIONAL MEDICAL CENTER21530 S PIONEER BLVDHAWAIIAN GARDENSCA90716LOS ANGELES562860040119%71%8%15%77%13%25%62%8%21%71%24%19%57%12%20%68%21%29%50%79%21%13%28%59%12%28%60%300 or more25%
493LA PALMA INTERCOMMUNITY HOSPITAL7901 WALKER STREETLA PALMACA90623ORANGE714670740020%69%11%20%69%22%25%53%14%32%54%32%15%53%12%16%72%17%32%51%80%20%17%32%51%11%30%59%Between 100 and 2998%
494LAKEWOOD REGIONAL MEDICAL CENTER3700 E SOUTH STLAKEWOODCA90712LOS ANGELES562602675118%74%6%14%80%14%23%63%12%23%65%22%18%60%13%18%69%18%27%55%82%18%10%27%63%9%26%65%300 or more35%
495CHINO VALLEY MEDICAL CENTER5451 WALNUT AVECHINOCA91710SAN BERNARDINO909627611118%75%6%15%79%12%26%62%8%18%74%27%17%56%12%15%73%16%27%57%83%17%9%20%71%10%21%69%300 or more10%
496SAN DIMAS COMMUNITY HOSPITAL1350 W COVINA BLVDSAN DIMASCA91773LOS ANGELES909599681119%73%8%17%75%15%27%58%11%22%67%28%19%53%11%20%69%22%29%49%81%19%12%23%65%9%26%65%300 or more14%
497PLACENTIA LINDA HOSPITAL1301 N ROSE DRIVEPLACENTIACA92870ORANGE714993200016%80%4%15%81%9%24%67%4%21%75%18%15%67%7%19%74%18%34%48%85%15%8%19%73%5%21%74%300 or more43%
498METHODIST HOSPITAL OF SACRAMENTO7500 HOSPITAL DRIVESACRAMENTOCA95823SACRAMENTO916423601020%74%6%16%78%13%27%60%7%26%67%18%17%65%10%20%70%18%33%49%86%14%10%23%67%7%27%66%300 or more30%
499FOOTHILL PRESBYTERIAN HOSPITAL250 S GRAND AVEGLENDORACA91740LOS ANGELES626963841121%75%5%18%77%11%27%62%7%22%71%21%18%61%10%19%71%14%36%50%85%15%8%21%71%4%22%74%300 or more31%
500UNIVERSITY OF CALIFORNIA DAVIS MEDICAL CENTER2315 STOCKTON BOULEVARDSACRAMENTOCA95817SACRAMENTO916734201120%74%5%17%78%11%29%60%6%26%68%20%18%62%19%23%58%23%31%46%87%13%8%24%68%3%22%75%300 or more37%

About

Maryann Reese Maryann Reese

created Dec 30, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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