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HCAHPS by Hospital

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameAddress 1CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
1SOUTHEAST ALABAMA MEDICAL CENTER1108 ROSS CLARK CIRCLEDOTHANAL36301HOUSTON334793870118%76%2%14%84%15%27%58%8%24%68%18%19%63%11%19%70%5%26%69%84%16%7%22%71%5%18%77%300 or more31%
2MARSHALL MEDICAL CENTER SOUTH2505 U S HIGHWAY 431 NORTHBOAZAL35957MARSHALL256593831014%83%1%10%89%7%20%73%5%18%77%12%15%73%12%19%69%5%24%71%87%13%4%21%75%3%22%75%300 or more41%
3ELIZA COFFEE MEMORIAL HOSPITAL205 MARENGO STREETFLORENCEAL35631LAUDERDALE256768840019%75%6%15%79%14%28%58%11%24%65%24%19%57%18%26%56%7%34%59%80%20%17%29%54%8%43%49%300 or more26%
4MIZELL MEMORIAL HOSPITAL702 N MAIN STOPPAL36467COVINGTON334493354122%70%1%11%88%15%22%63%11%24%65%16%18%66%11%17%72%2%25%73%79%21%9%28%63%9%27%64%Between 100 and 29929%
5CRENSHAW COMMUNITY HOSPITAL101 HOSPITAL CIRCLELUVERNEAL36049CRENSHAW334335337415%77%0%7%93%14%21%65%9%14%77%19%19%62%12%19%69%9%27%64%81%19%7%29%64%4%32%64%Between 100 and 29931%
6ST VINCENT'S EAST50 MEDICAL PARK EAST DRIVEBIRMINGHAMAL35235JEFFERSON205838312217%77%4%14%82%12%26%62%8%24%68%23%17%60%16%24%60%10%29%61%85%15%8%20%72%5%21%74%300 or more38%
7DEKALB REGIONAL MEDICAL CENTER200 MED CENTER DRIVEFORT PAYNEAL35968DE KALB256845315016%80%3%14%83%8%27%65%8%23%69%21%21%58%13%21%66%7%28%65%86%14%6%23%71%5%30%65%300 or more33%
8SHELBY BAPTIST MEDICAL CENTER1000 FIRST STREET NORTHALABASTERAL35007SHELBY205620810018%75%5%13%82%13%26%61%8%22%70%19%21%60%17%21%62%6%27%67%85%15%8%22%70%6%22%72%300 or more27%
9CALLAHAN EYE HOSPITAL1720 UNIVERSITY BLVDBIRMINGHAMAL35233JEFFERSON20532581002%98%2%4%94%0%2%98%2%5%93%8%13%79%7%14%79%4%6%90%80%20%1%6%93%1%2%97%Fewer than 10049%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
10HELEN KELLER MEMORIAL HOSPITAL1300 SOUTH MONTGOMERY AVENUESHEFFIELDAL35660COLBERT256386455616%80%2%13%85%8%23%69%8%22%70%19%18%63%11%19%70%5%25%70%87%13%6%20%74%4%18%78%300 or more28%
11DALE MEDICAL CENTER126 HOSPITAL AVEOZARKAL36360DALE334774260115%77%7%12%81%13%24%63%13%19%68%22%17%61%16%14%70%8%21%71%82%18%11%26%63%8%31%61%Between 100 and 29935%
12CHEROKEE MEDICAL CENTER400 NORTHWOOD DRCENTREAL35960CHEROKEE256927553111%88%1%7%92%4%15%81%5%19%76%11%11%78%8%16%76%2%18%80%93%7%3%14%83%1%22%77%Between 100 and 29937%
13BAPTIST MEDICAL CENTER SOUTH2105 EAST SOUTH BOULEVARDMONTGOMERYAL36116MONTGOMERY334288210015%78%5%12%83%14%24%62%11%19%70%24%13%63%17%19%64%6%22%72%84%16%9%21%70%6%22%72%300 or more36%
14JACKSON HOSPITAL & CLINIC INC1725 PINE STREETMONTGOMERYAL36106MONTGOMERY334293800015%79%3%12%85%11%25%64%7%19%74%18%16%66%13%19%68%8%25%67%84%16%8%19%73%5%20%75%300 or more30%
15GEORGE H. LANIER MEMORIAL HOSPITAL4800 48TH STVALLEYAL36854CHAMBERS334756140017%75%3%11%86%13%25%62%10%22%68%21%19%60%16%21%63%8%27%65%83%17%11%26%63%9%28%63%300 or more29%
16EAST ALABAMA MEDICAL CENTER AND SNF2000 PEPPERELL PARKWAYOPELIKAAL36801LEE334749341115%82%2%11%87%8%22%70%6%19%75%14%16%70%9%18%73%3%22%75%88%12%5%17%78%2%18%80%300 or more32%
17WEDOWEE HOSPITAL209 NORTH MAIN STREETWEDOWEEAL36278RANDOLPH256357211118%76%6%15%79%12%21%67%11%16%73%18%20%62%9%16%75%10%23%67%82%18%14%22%64%15%25%60%Between 100 and 29934%
18UNIVERSITY OF ALABAMA HOSPITAL619 SOUTH 19TH STREETBIRMINGHAMAL35233JEFFERSON205934401115%82%4%14%82%8%24%68%5%21%74%14%19%67%8%21%71%7%27%66%85%15%4%15%81%2%14%84%300 or more28%
19COMMUNITY HOSPITAL INC805 FRIENDSHIP ROADTALLASSEEAL36078ELMORE334283654110%88%1%9%90%4%15%81%3%21%76%12%16%72%4%14%82%6%22%72%85%15%5%17%78%2%25%73%300 or more35%
20CULLMAN REGIONAL MEDICAL CENTER1912 ALABAMA HIGHWAY 157CULLMANAL35058CULLMAN256737200015%81%2%11%87%9%20%71%5%19%76%21%14%65%10%17%73%5%22%73%86%14%7%19%74%5%23%72%300 or more40%
21ANDALUSIA REGIONAL HOSPITAL849 SOUTH THREE NOTCH STREETANDALUSIAAL36420COVINGTON334222846616%78%3%10%87%11%22%67%8%24%68%18%16%66%12%21%67%6%24%70%85%15%8%25%67%5%30%65%300 or more29%
22STRINGFELLOW MEMORIAL HOSPITAL301 EAST 18TH STANNISTONAL36201CALHOUN256235890020%70%6%13%81%22%28%50%16%26%58%27%18%55%11%21%68%9%23%68%81%19%15%24%61%9%26%65%300 or more26%
23HUNTSVILLE HOSPITAL101 SIVLEY RDHUNTSVILLEAL35801MADISON256265100017%79%3%15%82%9%25%66%5%23%72%16%17%67%8%20%72%6%26%68%86%14%6%19%75%3%18%79%300 or more31%
24GADSDEN REGIONAL MEDICAL CENTER1007 GOODYEAR AVENUEGADSDENAL35903ETOWAH256494400015%80%5%14%81%10%24%66%7%20%73%19%17%64%12%20%68%7%25%68%85%15%7%21%72%4%20%76%300 or more32%
25MARION REGIONAL MEDICAL CENTER1256 MILITARY STREET SOUTHHAMILTONAL35570MARION205921620012%87%3%10%87%7%12%81%5%16%79%9%11%80%1%11%88%3%17%80%87%13%5%16%79%4%21%75%Between 100 and 29927%
26FAYETTE MEDICAL CENTER1653 TEMPLE AVENUE NORTHFAYETTEAL35555FAYETTE20593259668%91%1%5%94%3%14%83%6%14%80%7%15%78%4%14%82%2%17%81%90%10%1%13%86%1%16%83%Between 100 and 29932%
27RIVERVIEW REGIONAL MEDICAL CENTER600 SOUTH THIRD STREETGADSDENAL35901ETOWAH256543520021%68%9%16%75%20%30%50%15%26%59%27%19%54%15%22%63%9%29%62%73%27%20%24%56%13%31%56%300 or more27%
28GEORGIANA MEDICAL CENTER515 N MIRANDA AVENUEGEORGIANAAL36033BUTLER334376220511%85%4%11%85%9%19%72%6%25%69%11%16%73%7%13%80%6%22%72%82%18%8%27%65%5%30%65%Between 100 and 29938%
29MEDICAL CENTER ENTERPRISE400 N EDWARDS STREETENTERPRISEAL36330COFFEE334347058415%80%3%12%85%8%25%67%6%22%72%18%17%65%12%19%69%7%23%70%86%14%9%24%67%6%25%69%300 or more32%
30GREENE COUNTY HOSPITAL509 WILSON AVENUEEUTAWAL35462GREENE205372338811%80%2%7%91%15%11%74%15%14%71%14%23%63%8%15%77%9%16%75%80%20%10%30%60%6%23%71%Fewer than 10027%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
31LAKE MARTIN COMMUNITY HOSPITAL201 MARIARDEN ROADDADEVILLEAL36853TALLAPOOSA256825782115%77%2%12%86%10%21%69%10%22%68%20%23%57%7%19%74%4%21%75%85%15%8%26%66%7%30%63%Between 100 and 29935%
32DECATUR MORGAN HOSPITAL-PARKWAY CAMPUS1874 BELTLINE RD SWDECATURAL35601MORGAN256350221120%74%5%17%78%12%22%66%10%27%63%24%18%58%8%19%73%10%24%66%79%21%11%27%62%8%27%65%Between 100 and 29927%
33FLOWERS HOSPITAL4370 WEST MAIN STREETDOTHANAL36305HOUSTON334793500014%81%3%13%84%11%25%64%6%21%73%14%16%70%13%18%69%4%24%72%88%12%6%17%77%3%16%81%300 or more37%
34ST VINCENT'S BIRMINGHAM810 ST VINCENT'S DRIVEBIRMINGHAMAL35205JEFFERSON205939700017%80%2%13%85%8%25%67%6%21%73%18%18%64%15%25%60%7%26%67%86%14%5%17%78%3%15%82%300 or more39%
35BIBB MEDICAL CENTER208 PIERSON AVECENTREVILLEAL35042BIBB205926488110%83%3%15%82%13%23%64%12%19%69%0%5%95%4%32%64%6%32%62%79%21%9%27%64%4%32%64%Fewer than 10028%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
36LAWRENCE MEDICAL CENTER202 HOSPITAL STREETMOULTONAL35650LAWRENCE256974220014%82%1%5%94%8%28%64%8%25%67%23%15%62%8%21%71%9%27%64%82%18%10%25%65%7%31%62%Between 100 and 29923%
37HIGHLANDS MEDICAL CENTER380 WOODS COVE ROADSCOTTSBOROAL35768JACKSON256259444418%77%2%12%86%8%29%63%6%22%72%21%15%64%12%18%70%4%27%69%82%18%7%25%68%6%31%63%Between 100 and 29935%
38WIREGRASS MEDICAL CENTER1200 W MAPLE AVENUEGENEVAAL36340GENEVA334684365518%78%4%10%86%13%20%67%8%22%70%24%14%62%13%17%70%12%31%57%84%16%12%25%63%9%29%62%Between 100 and 29929%
39RUSSELL HOSPITAL3316 HIGHWAY 280ALEXANDER CITYAL35010TALLAPOOSA256329710014%84%1%12%87%7%20%73%4%19%77%12%15%73%8%16%76%4%23%73%84%16%4%18%78%3%20%77%300 or more39%
40FLORALA MEMORIAL HOSPITAL24273 FIFTH AVENUEFLORALAAL36442COVINGTON334858328720%72%1%10%89%28%19%53%56%0%44%26%20%54%45%4%51%29%28%43%82%18%28%29%43%9%52%39%Fewer than 10022%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
41MEDICAL CENTER BARBOUR820 W WASHINGTON STEUFAULAAL36027BARBOUR334688727116%79%5%13%82%13%23%64%9%19%72%19%15%66%7%20%73%3%25%72%85%15%9%20%71%5%30%65%Between 100 and 29932%
42CLAY COUNTY HOSPITAL83825 HIGHWAY 9 P O BOX 1270ASHLANDAL36251CLAY256354213114%82%1%8%91%7%20%73%5%19%76%15%13%72%10%16%74%4%20%76%89%11%5%20%75%4%31%65%Between 100 and 29938%
43NORTHEAST ALABAMA REGIONAL MED CENTER400 EAST 10TH STREETANNISTONAL36207CALHOUN256235512117%76%5%13%82%13%24%63%7%23%70%23%18%59%14%20%66%7%28%65%83%17%8%22%70%5%24%71%300 or more34%
44ATHENS-LIMESTONE HOSPITAL700 WEST MARKET STREETATHENSAL35611LIMESTONE256233929214%82%3%14%83%7%23%70%5%22%73%19%14%67%9%16%75%5%23%72%89%11%6%20%74%4%24%72%300 or more28%
45SOUTH BALDWIN REGIONAL MEDICAL CENTER1613 NORTH MCKENZIE STREETFOLEYAL36535BALDWIN251949340015%82%2%13%85%7%22%71%5%17%78%16%17%67%8%17%75%5%26%69%89%11%6%19%75%5%22%73%300 or more36%
46DECATUR MORGAN HOSPITAL-DECATUR CAMPUS1201 7TH STREET SEDECATURAL35601MORGAN256341200015%81%2%12%86%9%24%67%7%20%73%18%17%65%9%21%70%5%25%70%87%13%7%21%72%4%23%73%300 or more30%
47NORTHWEST MEDICAL CENTER1530 U S HIGHWAY 43WINFIELDAL35594MARION205487773615%81%3%9%88%9%26%65%6%23%71%17%15%68%11%19%70%3%22%75%88%12%8%19%73%5%30%65%300 or more34%
48UNIVERSITY OF SOUTH ALABAMA MEDICAL CENTER2451 FILLINGIM STREETMOBILEAL36617MOBILE251471711015%79%4%14%82%15%23%62%8%22%70%19%17%64%15%18%67%9%26%65%84%16%8%21%71%7%19%74%300 or more28%
49WALKER BAPTIST MEDICAL CENTER3400 HIGHWAY 78 EASTJASPERAL35502WALKER205387400018%77%4%14%82%9%28%63%9%25%66%22%16%62%9%20%71%10%29%61%83%17%8%23%69%5%28%67%300 or more28%
50PROVIDENCE HOSPITAL6801 AIRPORT BOULEVARDMOBILEAL36608MOBILE251633100018%74%4%15%81%11%26%63%8%25%67%22%17%61%14%23%63%9%30%61%84%16%10%22%68%7%22%71%300 or more37%

About

Maryann Reese Maryann Reese

created Dec 30, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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