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HCAHPS 2013 first scores pt satisf only

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameCityAddress 1ZIP CodePhone NumberProvider NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
351BLAKE MEDICAL CENTERBRADENTON2020 59TH ST W3420994179266111002139%21%70%7%75%18%15%28%57%11%25%64%29%18%27%62%8%26%66%300 or more33%
352BLANCHARD VALLEY HOSPITALFINDLAY1900 SOUTH MAIN STREET4584041942345003600953%14%83%3%84%13%7%25%68%6%24%70%17%18%17%79%2%24%74%300 or more41%
353BLECKLEY MEMORIAL HOSPITALCOCHRAN145 EAST PEACOCK STREET310144789346211111302Not AvailableResults are not available for this reporting period
354BLESSING HOSPITALQUINCYBROADWAY AT 11TH STREET6230121722358111400153%13%84%5%79%16%7%24%69%6%24%70%15%16%24%69%4%23%73%300 or more37%There were discrepancies in the data collection process
355BLOUNT MEMORIAL HOSPITALMARYVILLE907 E LAMAR ALEXANDER PARKWAY3780486598372114400116%19%75%5%79%16%14%26%60%9%24%67%22%17%26%61%8%28%64%300 or more32%
356BLOWING ROCK HOSPITALBLOWING ROCK418 CHESTNUT DRIVE286058282953136341321Not AvailableResults are not available for this reporting period
357BLUEFIELD REGIONAL MEDICAL CENTERBLUEFIELD500 CHERRY ST2470130432711005100718%17%75%4%82%14%18%26%56%10%24%66%21%19%28%59%10%31%59%300 or more33%
358BLUEGRASS COMMUNITY HOSPITALVERSAILLES360 AMSDEN AVENUE4038385987923001813083%16%81%2%80%18%7%21%72%5%18%77%11%9%30%62%6%32%62%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
359BLUE HILL MEMORIAL HOSPITALBLUE HILL57 WATER STREET0461420737428362013000%17%83%4%81%15%4%18%78%3%22%75%13%13%22%76%3%21%76%Between 100 and 29935%
360BLUE MOUNTAIN HOSPITALBLANDING802 SOUTH 200 WEST845114356783993461310Not AvailableResults are not available for this reporting period
361BLUE MOUNTAIN HOSPITALJOHN DAY170 FORD ROAD9784554157513113813051%14%85%3%85%12%4%18%78%1%16%83%16%9%27%67%2%32%66%Fewer than 10032%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
362BLUFFTON HOSPITALBLUFFTON139 GARAU STREET4581741935890103613222%10%88%2%91%7%4%10%86%5%14%81%19%19%8%91%1%13%86%Between 100 and 29940%
363BLUFFTON REGIONAL MEDICAL CENTERBLUFFTON303 S MAIN ST4671426082432101500753%14%83%3%80%17%5%25%70%3%25%72%15%21%18%76%2%23%75%300 or more33%
364BOB WILSON MEMORIAL GRANT COUNTY HOSPITALULYSSES415 N MAIN STREET6788062035612661701101%23%76%6%74%20%1%24%75%3%31%66%24%11%37%55%4%34%62%Fewer than 10025%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
365BOCA RATON REGIONAL HOSPITALBOCA RATON800 MEADOWS RD3348656136250021001685%20%75%4%81%15%14%27%59%6%24%70%24%18%22%70%4%20%76%300 or more40%
366BOLIVAR GENERAL HOSPITALBOLIVAR650 NUCKOLLS ROAD3800873165831004401813%8%89%3%84%13%0%8%92%6%24%70%1%15%34%64%0%45%55%Fewer than 10020%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
367BOLIVAR MEDICAL CENTERCLEVELANDHWY 8 E38732662846255125009310%13%77%6%84%10%14%19%67%11%18%71%21%12%25%62%9%34%57%300 or more26%
368BONNER GENERAL HOSPITALSANDPOINT520 NORTH THIRD AVENUE8386420826314411313282%18%80%4%79%17%5%19%76%4%17%79%14%18%24%70%3%26%71%300 or more29%
369BON SECOURS COMMUNITY HOSPITALPORT JERVIS160 EAST MAIN STREET1277184585653513301355%15%80%8%76%16%9%21%70%7%18%75%22%18%27%63%7%29%64%300 or more28%
370BON SECOURS DEPAUL MEDICAL CENTERNORFOLK150 KINGSLEY LANE23505757889500049001110%20%70%5%78%17%15%28%57%10%24%66%25%18%25%63%10%27%63%300 or more33%
371BON SECOURS HOSPITALBALTIMORE2000 W BALTIMORE STREET21223410362300021001318%15%67%11%76%13%32%24%44%21%20%59%29%13%35%47%19%38%43%300 or more19%
372BON SECOURS MARYVIEW MEDICAL CENTERPORTSMOUTH3636 HIGH STREET2370775739822004900179%18%73%5%81%14%18%25%57%10%23%67%25%17%28%59%11%33%56%300 or more32%
373BON SECOURS MEMORIAL REGIONAL MEDICAL CENTERMECHANICSVILLE8260 ATLEE ROAD2311680476460004900695%17%78%3%81%16%8%25%67%7%23%70%20%18%22%71%4%21%75%300 or more31%
374BON SECOURS RICHMOND COMMUNITY HOSPITALRICHMOND1500 N. 28TH STREET2322380422517004900948%12%80%3%86%11%13%19%68%11%19%70%16%15%25%68%5%25%70%Between 100 and 29925%
375BON SECOURS ST FRANCIS MEDICAL CENTERMIDLOTHIAN13700 ST FRANCIS BLVD, SUITE 1002311480459474004901366%19%75%5%79%16%12%29%59%8%23%69%23%19%19%72%5%19%76%300 or more32%
376BON SECOURS-ST FRANCIS XAVIER HOSPITALCHARLESTON2095 HENRY TECKLENBURG DRIVE2941484340210064200654%14%82%3%84%13%8%20%72%6%22%72%17%15%15%79%4%15%81%300 or more18%
377BON SECOURS ST MARYS HOSPITALRICHMOND5801 BREMO RD2322680428520114900594%16%80%4%80%16%9%27%64%6%23%71%18%19%20%73%3%19%78%300 or more32%
378BOONE COUNTY HEALTH CENTERALBIONP O BOX 151, 723 WEST FAIRVIEW ST6862040239521912813341%13%86%2%93%5%6%17%77%4%24%72%10%19%10%87%2%14%84%Between 100 and 29947%
379BOONE COUNTY HOSPITALBOONE1015 UNION STREET5003651543231401613723%18%79%3%86%11%6%26%68%4%27%69%13%25%24%72%3%26%71%300 or more36%
380BOONE HOSPITAL CENTERCOLUMBIA1600 E BROADWAY6520157381580002600683%19%78%2%84%14%6%28%66%5%25%70%19%21%17%78%2%16%82%300 or more52%
381BOONE MEMORIAL HOSPITALMADISON701 MADISON AVENUE2513030436912305113137%13%80%3%92%5%4%19%77%8%13%79%13%4%29%65%5%32%63%Fewer than 10027%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
382BOONEVILLE COMMUNITY HOSPITALBOONEVILLE880 WEST MAIN729274796752800041318Not AvailableResults are not available for this reporting period
383BORGESS-LEE MEMORIAL HOSPITALDOWAGIAC420 W HIGH STREET4904726978286812313152%16%82%5%82%13%8%23%69%5%21%74%23%18%24%71%8%26%66%Between 100 and 29928%
384BORGESS MEDICAL CENTERKALAMAZOO1521 GULL ROAD4904826922670002301173%17%80%5%80%15%9%30%61%7%21%72%20%21%23%72%5%20%75%300 or more44%
385BOSCOBEL AREA HEALTH CAREBOSCOBEL205 PARKER ST5380560837541125213441%13%86%3%83%14%0%20%80%2%16%82%14%14%20%79%1%31%68%Fewer than 10045%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
386BOSTON CHILDREN'S HOSPITALBOSTON300 LONGWOOD AVENUE021156177356000223302Not AvailableResults are not available for this reporting period
387BOSTON MEDICAL CENTER CORPORATIONBOSTON1 BOSTON MEDICAL CENTER PLACE0211861763880002200318%21%71%7%76%17%16%27%57%12%27%61%19%18%21%66%10%22%68%300 or more20%
388BOTHWELL REGIONAL HEALTH CENTERSEDALIA601 E 14TH ST6530266082688332600093%15%82%4%83%13%5%22%73%7%21%72%17%19%22%72%4%32%64%300 or more46%
389BOTSFORD HOSPITALFARMINGTON HILLS28050 GRAND RIVER AVENUE4833624847180002301515%18%77%5%78%17%10%29%61%7%23%70%22%19%27%63%6%29%65%300 or more24%
390BOULDER CITY HOSPITALBOULDER CITY901 ADAMS BLVD890057022934111291309Not AvailableResults are not available for this reporting period
391BOULDER COMMUNITY HOSPITALBOULDER1100 BALSAM AVENUE8030430344022730600274%20%76%4%80%16%8%24%68%7%23%70%19%16%25%69%5%21%74%300 or more41%
392BOUNDARY COMMUNITY HOSPITALBONNERS FERRY6640 KANIKSU STREET838052082674850131301Not AvailableResults are not available for this reporting period
393BOURBON COMMUNITY HOSPITALPARIS9 LINVILLE DRIVE4036185998736001800465%11%84%8%82%10%7%21%72%10%22%68%12%23%24%68%6%33%61%Between 100 and 29931%
394BOWIE MEMORIAL HOSPITALBOWIE705 EAST GREENWOOD AV7623094087211264504972%12%86%2%93%5%4%17%79%2%16%82%17%15%22%74%3%27%70%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
395BOX BUTTE GENERAL HOSPITALALLIANCEP O BOX 810, 2101 BOX BUTTE AVE6930130876266602813603%22%75%2%85%13%3%24%73%7%22%71%12%17%43%52%3%37%60%Between 100 and 29928%
396BOZEMAN DEACONESS HOSPITALBOZEMAN915 HIGHLAND BLVD5971540658550002700573%20%77%5%80%15%7%29%64%5%24%71%18%21%20%72%4%25%71%300 or more33%
397BRADFORD REGIONAL MEDICAL CENTERBRADFORD116 INTERSTATE PARKWAY1670181436841433901185%17%78%5%78%17%9%22%69%5%23%72%21%19%27%62%4%42%54%300 or more33%
398BRADLEY COUNTY MEDICAL CENTERWARREN404 SOUTH BRADLEY STREET716718702263731041327Not AvailableResults are not available for this reporting period
399BRANDON REGIONAL HOSPITALBRANDON119 OAKFIELD DR3351181368155511002439%22%69%8%74%18%15%30%55%11%25%64%29%17%28%58%10%33%57%300 or more26%
400BRANDYWINE HOSPITALCOATESVILLE201 REECEVILLE ROAD1932061038380003900766%17%77%4%78%18%9%26%65%9%20%71%22%17%26%64%8%30%62%300 or more32%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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