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HCAHPS 2013 first scores pt satisf only

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameCityAddress 1ZIP CodePhone NumberProvider NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
201BANNER GOOD SAMARITAN MEDICAL CENTERPHOENIX1111 EAST MCDOWELL ROAD8500660223920000300024%16%80%3%81%16%7%22%71%6%22%72%16%18%19%75%4%18%78%300 or more26%
202BANNER HEART HOSPITALMESA6750 EAST BAYWOOD AVENUE8520648085450500301053%17%80%6%74%20%5%23%72%5%20%75%18%16%18%77%3%15%82%300 or more36%
203BANNER IRONWOOD MEDICAL CENTERSAN TAN VALLEY37000 NORTH GANTZEL ROAD8514048039440300301303%18%79%2%83%15%5%24%71%5%21%74%12%18%13%81%4%16%80%300 or more28%
204BANNER LASSEN MEDICAL CENTERSUSANVILLE1800 SPRING RIDGE DRIVE9613053025220000513201%15%84%2%84%14%3%21%76%6%18%76%9%15%17%78%3%22%75%Between 100 and 29927%
205BANNER THUNDERBIRD MEDICAL CENTERGLENDALE5555 WEST THUNDERBIRD ROAD8530660258855550300894%18%78%4%78%18%9%30%61%6%24%70%18%18%21%73%3%19%78%300 or more28%
206BAPTIST EASLEY HOSPITALEASLEY200 FLEETWOOD DRIVE2964086444272004200153%15%82%4%84%12%8%27%65%6%22%72%16%15%17%76%5%16%79%300 or more22%
207BAPTIST EMERGENCY HOSPITALSAN ANTONIO16088 SAN PEDRO7823221040240926700782%10%88%0%94%6%3%9%88%2%18%80%20%11%13%82%4%10%86%Fewer than 10031%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
208BAPTIST HEALTH CORBINCORBINONE TRILLIUM WAY4070160652812121800806%17%77%3%83%14%12%22%66%8%20%72%20%18%23%69%5%25%70%300 or more28%
209BAPTIST HEALTH LAGRANGELA GRANGE1025 NEW MOODY LANE4003150222253881801383%15%82%3%81%16%8%22%70%5%21%74%15%18%18%76%3%24%73%300 or more28%
210BAPTIST HEALTH LEXINGTONLEXINGTON1740 NICHOLASVILLE ROAD4050385926061041801032%15%83%3%84%13%8%28%64%6%18%76%16%19%18%78%2%15%83%300 or more38%
211BAPTIST HEALTH LOUISVILLELOUISVILLE4000 KRESGE WAY4020750289781001801303%17%80%4%82%14%8%26%66%5%21%74%18%17%16%80%2%15%83%300 or more42%
212BAPTIST HEALTH MADISONVILLEMADISONVILLE900 HOSPITAL DRIVE4243127082551001800936%17%77%7%78%15%8%25%67%8%24%68%23%17%27%60%9%32%59%300 or more44%
213BAPTIST HEALTH MEDICAL CENTER-ARKADELPHIAARKADELPHIA3050 TWIN RIVERS DRIVE7192387024526220413214%18%78%3%87%10%8%24%68%10%25%65%17%16%22%69%4%34%62%Between 100 and 29924%
214BAPTIST HEALTH MEDICAL CENTER HEBER SPINGSHEBER SPRINGS1800 BYPASS ROAD7254350188730000413121%11%88%3%86%11%1%16%83%4%18%78%15%17%18%80%2%18%80%Between 100 and 29937%
215BAPTIST HEALTH MEDICAL CENTER-LITTLE ROCKLITTLE ROCK9601 INTERSTATE 630, EXIT 77220550120220000401144%17%79%5%82%13%10%26%64%5%23%72%20%18%20%74%4%19%77%300 or more30%
216BAPTIST HEALTH MEDICAL CENTER NORTH LITTLE ROCKNORTH LITTLE ROCK3333 SPRINGHILL DRIVE7211750120230000400365%16%79%5%82%13%10%23%67%6%23%71%20%16%17%75%4%19%77%300 or more31%
217BAPTIST HEALTH MEDICAL CENTER-STUTTGARTSTUTTGART1703 NORTH BUERKLE ROAD7216087067335110400725%14%81%1%90%9%9%17%74%6%21%73%17%12%24%66%6%35%59%Between 100 and 29924%
218BAPTIST HEALTH PADUCAHPADUCAH2501 KENTUCKY AVENUE4200327057521001801042%16%82%4%80%16%7%25%68%5%23%72%18%19%21%74%2%21%77%300 or more34%
219BAPTIST HEALTH RICHMONDRICHMOND801 EASTERN BYPASS4047585962331311800495%17%78%5%79%16%9%24%67%5%25%70%21%19%26%65%4%33%63%300 or more26%
220BAPTIST HOSPITALPENSACOLA1000 W MORENO ST3250185043440111000935%15%80%4%83%13%10%23%67%6%22%72%18%16%18%74%4%20%76%300 or more33%
221BAPTIST HOSPITAL OF MIAMI INCMIAMI8900 N KENDALL DR3317678659619601000084%15%81%4%82%14%11%25%64%8%20%72%17%17%15%78%4%16%80%300 or more26%
222BAPTIST MEDICAL CENTERJACKSONVILLE800 PRUDENTIAL DR3220790420220001000885%21%74%5%76%19%11%27%62%6%23%71%22%19%23%70%4%21%75%300 or more26%
223BAPTIST MEDICAL CENTERSAN ANTONIO111 DALLAS STREET7820521029710204500586%18%76%4%81%15%12%28%60%8%22%70%22%18%20%71%6%22%72%300 or more30%There were discrepancies in the data collection process
224BAPTIST MEDICAL CENTER BEACHESJACKSONVILLE BEACH1350 13TH AVE S3225090424729001001174%17%79%6%79%15%9%27%64%7%22%71%22%16%22%73%3%19%78%300 or more30%
225BAPTIST MEDICAL CENTER EASTMONTGOMERY400 TAYLOR ROAD3611733424483300101493%16%81%2%84%14%8%24%68%4%19%77%21%17%17%77%3%16%81%300 or more33%
226BAPTIST MEDICAL CENTER-LEAKECARTHAGE310 ELLIS STREET390516012671454251315Not AvailableResults are not available for this reporting period
227BAPTIST MEDICAL CENTER - NASSAUFERNANDINA BEACH1250 S 18TH ST3203490432135001001404%16%80%3%85%12%9%24%67%8%21%71%19%20%17%76%4%17%79%300 or more26%
228BAPTIST MEDICAL CENTER-PRINCETONBIRMINGHAM701 PRINCETON AVENUE SOUTHWEST3521120578338000101036%14%80%3%85%12%15%23%62%8%23%69%19%18%18%74%5%21%74%300 or more30%
229BAPTIST MEDICAL CENTER SOUTHMONTGOMERY2105 EAST SOUTH BOULEVARD3611633428821000100237%15%78%5%83%12%14%24%62%11%19%70%24%13%21%70%6%22%72%300 or more36%
230BAPTIST MEM HOSP/GOLDEN TRIANGLE INCCOLUMBUS2520 5TH ST N3970166224415002501004%15%81%4%84%12%11%25%64%5%20%75%18%15%23%68%5%29%66%300 or more21%
231BAPTIST MEMORIAL HOSPITALMEMPHIS6019 WALNUT GROVE ROAD3812090122650004400485%18%77%5%78%17%13%30%57%6%25%69%22%18%18%74%4%20%76%300 or more27%
232BAPTIST MEMORIAL HOSPITAL BOONEVILLEBOONEVILLE100 HOSPITAL DRIVE3882966272050002500444%12%84%2%92%6%10%8%82%7%21%72%15%12%13%80%5%25%70%Between 100 and 29927%
233BAPTIST MEMORIAL HOSPITAL DESOTOSOUTHAVEN7601 SOUTHCREST PARKWAY3867166277240002501415%17%78%7%76%17%16%28%56%9%25%66%24%19%21%69%5%26%69%300 or more23%
234BAPTIST MEMORIAL HOSPITAL HUNTINGDONHUNTINGDON631 RB WILSON DR3834473198644614400163%7%90%5%86%9%3%12%85%6%16%78%7%20%13%84%1%22%77%Fewer than 10026%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
235BAPTIST MEMORIAL HOSPITAL NORTH MSOXFORD2301 SOUTH LAMAR3865566223281002500344%18%78%4%82%14%12%26%62%5%26%69%19%19%25%67%5%24%71%300 or more24%
236BAPTIST MEMORIAL HOSPITAL TIPTONCOVINGTON1995 HIGHWAY 51 S3801990147626214401314%15%81%5%85%10%9%16%75%9%22%69%15%8%24%63%7%32%61%Between 100 and 29917%
237BAPTIST MEMORIAL HOSPITAL UNION CITYUNION CITY1201 BISHOP ST, PO BOX 3103826173188524104401302%10%88%3%87%10%3%17%80%5%16%79%12%17%18%78%2%27%71%300 or more29%
238BAPTIST MEMORIAL HOSPITAL UNION COUNTYNEW ALBANY200 HWY 30 WEST3865266253876312500063%10%87%3%89%8%6%20%74%5%21%74%14%14%16%79%2%22%76%300 or more22%
239BAPTIST REHABILITATION GERMANTOWNGERMANTOWN2100 EXETER ROAD381389017571350440147Not AvailableThe number of cases/patients is too few to report
240BAPTIST ST ANTHONY'S HOSPITALAMARILLO1600 WALLACE BLVD7910680621220004502314%19%77%5%80%15%10%27%63%6%24%70%19%19%18%75%3%18%79%300 or more33%
241BARAGA COUNTY MEMORIAL HOSPITALL' ANSE18341 US HIGHWAY 414994690652433002313071%15%84%2%86%12%2%20%78%4%29%67%15%18%27%69%2%31%67%Between 100 and 29934%
242BARNES JEWISH HOSPITALSAINT LOUISONE BARNES-JEWISH HOSPITAL PLAZA6311031474730002600324%16%80%3%82%15%11%27%62%6%23%71%17%17%21%74%3%20%77%300 or more44%
243BARNES-JEWISH ST PETERS HOSPITALSAINT PETERS10 HOSPITAL DR6337663691690002601913%17%80%3%80%17%10%28%62%8%25%67%23%20%27%70%3%17%80%300 or more44%
244BARNES-JEWISH WEST COUNTY HOSPITALCREVE COEUR12634 OLIVE BOULEVARD6314131499680002601625%18%77%2%84%14%8%30%62%7%23%70%22%18%16%75%5%19%76%300 or more55%
245BARNES-KASSON COUNTY HOSPITALSUSQUEHANNA2872 TURNPIKE STREET188475708533135391309Not AvailableResults are not available for this reporting period
246BARNESVILLE HOSPITAL ASSOCIATION, INCBARNESVILLE639 WEST MAIN STREET4371374042551013613212%10%88%2%85%13%4%12%84%5%16%79%15%16%21%77%2%23%75%Between 100 and 29938%
247BARNWELL COUNTY HOSPITALBARNWELLPO BOX 588 811 REYNOLDS ROAD2981280325910004200166%14%80%7%80%13%11%20%69%11%22%67%23%14%34%58%5%35%60%Between 100 and 29933%
248BARRETT MEMORIAL HOSPITALDILLON600 MT HWY 91 S5972540668330002713182%18%80%3%86%11%6%15%79%4%25%71%10%24%19%76%3%23%74%Between 100 and 29936%
249BARROW REGIONAL MEDICAL CENTERWINDER316 NORTH BROAD STREET30680770307521011004513%24%63%7%72%21%24%27%49%18%30%52%30%22%32%45%18%32%50%300 or more20%
250BARSTOW COMMUNITY HOSPITALBARSTOW820 E MOUNTAIN VIEW STREET9231176025617610502985%19%76%5%78%17%11%25%64%9%21%70%20%16%22%68%8%28%64%300 or more30%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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