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HCAHPS 2013 first scores pt satisf only

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameCityAddress 1ZIP CodePhone NumberProvider NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
1ABBEVILLE AREA MEDICAL CENTERABBEVILLE420 THOMSON CIRCLE2962086436650114213013%8%89%2%94%4%4%14%82%3%17%80%11%17%19%80%1%19%80%Between 100 and 29934%
2ABBEVILLE GENERAL HOSPITALABBEVILLE118 N HOSPITAL DR7051033789354661900345%11%84%5%87%8%7%15%78%7%18%75%14%18%20%70%9%22%69%Between 100 and 29924%
3ABBOTT NORTHWESTERN HOSPITALMINNEAPOLIS800 EAST 28TH STREET5540761286345092400574%20%76%4%81%15%8%27%65%7%24%69%18%20%19%74%3%18%79%300 or more39%
4ABILENE REGIONAL MEDICAL CENTERABILENE6250 HWY 83/847960632542810004505586%19%75%3%82%15%11%25%64%9%24%67%18%15%22%69%5%25%70%300 or more33%
5ABINGTON MEMORIAL HOSPITALABINGTON1200 OLD YORK ROAD1900121548120003902314%16%80%5%79%16%12%25%63%6%24%70%21%14%23%70%4%20%76%300 or more39%
6ABRAHAM LINCOLN MEMORIAL HOSPITALLINCOLN200 STAHLHUT DRIVE6265621773221611413222%14%84%1%90%9%5%24%71%6%25%69%14%15%15%81%1%17%82%Between 100 and 29935%
7ABROM KAPLAN MEMORIAL HOSPITALKAPLAN1310 WEST SEVENTH STREET705483376438300191322Not AvailableResults are not available for this reporting period
8ACMH HOSPITALKITTANNINGONE NOLTE DRIVE1620172454384043901633%15%82%4%82%14%6%23%71%6%22%72%18%21%24%69%3%32%65%300 or more41%
9ADAIR COUNTY MEMORIAL HOSPITALGREENFIELD609 SE KENT508496417432123161310Not AvailableResults are not available for this reporting period
10ADAMS COUNTY REGIONAL MEDICAL CENTERSEAMAN230 MEDICAL CENTER DRIVE4567993738634003613265%22%73%6%79%15%12%29%59%8%28%64%18%22%26%63%8%33%59%Between 100 and 29929%
11ADAMS MEMORIAL HOSPITALDECATUR1100 MERCER AVE4673326072421451513303%15%82%4%82%14%6%22%72%7%21%72%20%17%22%72%6%26%68%Between 100 and 29937%
12ADCARE HOSPITAL OF WORCESTER INCWORCESTER107 LINCOLN STREET016055087999000220062Not AvailableThe number of cases/patients is too few to report
13ADENA REGIONAL MEDICAL CENTERCHILLICOTHE272 HOSPITAL ROAD4560174077973583601595%16%79%7%77%16%11%24%65%9%21%70%19%14%22%67%8%26%66%300 or more32%
14ADIRONDACK MEDICAL CENTERSARANAC LAKE2233 STATE ROUTE 861298351889141413300793%16%81%3%85%12%6%19%75%5%23%72%18%17%22%72%2%26%72%300 or more35%
15ADMIN DE SERVICIOS MEDICOS PUERTO RICSAN JUANBO MONACILLO CARR NUM 22009357877773535400127Not AvailableResults are not available for this reporting period
16ADVANCED SURGICAL HOSPITALWASHINGTON100 TRICH DRIVE1530172488407103903231%4%95%2%90%8%1%5%94%4%12%84%9%9%4%95%2%3%95%Between 100 and 29976%
17ADVENTIST BOLINGBROOK HOSPITALBOLINGBROOK500 REMINGTON BOULEVARD6044063022681001403046%15%79%5%79%16%12%25%63%8%20%72%19%18%21%71%6%23%71%300 or more20%There were discrepancies in the data collection process
18ADVENTIST GLENOAKSGLENDALE HEIGHTS701 WINTHROP AVENUE6013963054561601402925%14%81%7%75%18%10%23%67%7%23%70%20%18%28%58%10%34%56%300 or more20%There were discrepancies in the data collection process
19ADVENTIST LA GRANGE MEMORIAL HOSPITALLA GRANGE5101 S WILLOW SPRINGS RD6052570835212001400653%15%82%3%82%15%5%21%74%5%21%74%18%18%18%77%3%18%79%300 or more38%There were discrepancies in the data collection process
20ADVENTIST MEDICAL CENTERHANFORD115 MALL DRIVE9323055958290000501217%23%70%6%75%19%13%30%57%8%26%66%21%21%25%64%8%32%60%300 or more21%
21ADVENTIST MEDICAL CENTERPORTLAND10123 SE MARKET STREET9721650325725003800603%20%77%4%79%17%8%27%65%6%22%72%19%16%26%67%3%24%73%300 or more32%
22ADVENTIST MEDICAL CENTER - REEDLEYREEDLEY372 W CYPRESS AVE9365455963881550501928%22%70%7%75%18%15%27%58%10%23%67%19%18%28%56%10%31%59%Between 100 and 29916%
23ADVOCATE BROMENN MEDICAL CENTERNORMAL1304 FRANKLIN AVENUE6176130945414001401273%15%82%4%82%14%7%27%66%5%24%71%18%19%19%76%3%19%78%300 or more39%
24ADVOCATE CHRIST HOSPITAL & MEDICAL CENTEROAK LAWN4440 W 95TH STREET6045370868480001402083%15%82%5%80%15%8%23%69%6%21%73%18%17%21%72%4%23%73%300 or more30%
25ADVOCATE CONDELL MEDICAL CENTERLIBERTYVILLE801 S MILWAUKEE AVE6004884799052001402024%17%79%5%78%17%9%26%65%6%24%70%21%18%22%72%4%21%75%300 or more30%
26ADVOCATE EUREKA HOSPITALEUREKA101 S MAJOR ST615303094672371141309Not AvailableResults are not available for this reporting period
27ADVOCATE GOOD SAMARITAN HOSPITALDOWNERS GROVE3815 HIGHLAND AVENUE6051563027559001402883%16%81%4%81%15%6%23%71%5%22%73%18%17%22%72%4%21%75%300 or more36%
28ADVOCATE GOOD SHEPHERD HOSPITALBARRINGTON450 WEST HIGHWAY 226001084738196001402914%15%81%4%81%15%10%26%64%6%23%71%19%16%21%71%5%19%76%300 or more39%
29ADVOCATE ILLINOIS MASONIC MEDICAL CENTERCHICAGO836 WEST WELLINGTON AVENUE6065777397516001401824%17%79%5%79%16%9%23%68%6%24%70%18%17%21%71%5%22%73%300 or more24%
30ADVOCATE LUTHERAN GENERAL HOSPITALPARK RIDGE1775 DEMPSTER ST6006884772322101402233%17%80%4%80%16%9%25%66%5%22%73%17%18%17%78%3%17%80%300 or more34%
31ADVOCATE SOUTH SUBURBAN HOSPITALHAZEL CREST17800 S KEDZIE AVE6042970879980001402504%16%80%5%80%15%11%25%64%7%20%73%20%16%24%67%6%28%66%300 or more24%
32ADVOCATE TRINITY HOSPITALCHICAGO2320 E 93RD ST6061777396720001400486%13%81%7%79%14%12%23%65%8%20%72%21%14%25%65%7%32%61%300 or more20%
33AFFINITY MEDICAL CENTERMASSILLON875 EIGHTH STREET NE4464633083768633601517%16%77%3%80%17%11%29%60%7%26%67%22%19%23%67%7%25%68%300 or more35%
34AHMC ANAHEIM REGIONAL MEDICAL CENTERANAHEIM1111 W LA PALMA AVENUE9280171477414500502267%22%71%8%72%20%12%25%63%9%24%67%23%18%26%63%7%29%64%300 or more23%
35AIKEN REGIONAL MEDICAL CENTERAIKEN302 UNIVERSITY PARKWAY2980180364159004200827%19%74%7%80%13%14%26%60%10%23%67%25%17%27%65%5%30%65%300 or more30%
36AKRON GENERAL MEDICAL CENTERAKRON400 WABASH AVENUE4430733034460003600274%18%78%5%76%19%10%27%63%7%24%69%20%19%23%69%4%22%74%300 or more33%
37ALAMANCE REGIONAL MEDICAL CENTERBURLINGTON1240 HUFFMAN MILL RD2721633653870003400704%17%79%4%81%15%8%29%63%6%23%71%18%16%25%67%4%31%65%300 or more32%
38ALAMEDA COUNTY MEDICAL CENTEROAKLAND1411 E 31ST ST94602510437480005032012%23%65%6%75%19%20%29%51%11%24%65%26%18%27%61%7%32%61%300 or more27%
39ALAMEDA HOSPITALALAMEDA2070 CLINTON AVE94501510522370005021110%24%66%9%72%19%20%30%50%11%26%63%27%20%32%51%10%26%64%300 or more19%
40ALASKA NATIVE MEDICAL CENTERANCHORAGE4315 DIPLOMACY DR9950890756326620200268%21%71%5%75%20%12%24%64%9%27%64%17%19%26%64%7%26%67%300 or more38%
41ALASKA REGIONAL HOSPITALANCHORAGE2801 DEBARR ROAD9950890727611310200176%21%73%5%77%18%11%27%62%7%25%68%22%17%26%65%6%27%67%300 or more40%
42ALBANY AREA HOSPITALALBANY300 THIRD AVENUE5630732084521212413311%16%83%1%89%10%4%20%76%14%22%64%12%12%22%77%1%32%67%Fewer than 10024%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
43ALBANY MEDICAL CENTER HOSPITALALBANY43 NEW SCOTLAND AVENUE1220851826231253300136%21%73%8%69%23%13%28%59%8%27%65%24%21%28%62%6%24%70%300 or more30%
44ALBANY MEMORIAL HOSPITALALBANY600 NORTHERN BOULEVARD1220451847132213300035%21%74%6%73%21%12%29%59%10%23%67%25%17%30%61%6%28%66%300 or more33%
45ALBEMARLE HOSPITAL AUTHORITYELIZABETH CITY1144 N ROAD ST2790925233505313401093%17%80%4%82%14%10%23%67%7%22%71%17%19%24%66%5%27%68%300 or more31%
46ALBERT EINSTEIN MEDICAL CENTERPHILADELPHIA5501 OLD YORK ROAD1914121545660903901427%17%76%6%80%14%15%26%59%8%27%65%23%16%28%60%8%33%59%300 or more15%
47ALEGENT CREIGHTON HEALTH BERGAN MERCY MEDICAL CTROMAHA7500 MERCY RD6812440239860602800603%17%80%2%82%16%8%26%66%5%22%73%17%17%18%76%3%20%77%300 or more36%
48ALEGENT CREIGHTON HEALTH CREIGHTON UNIVERSITY MEDOMAHA601 NORTH 30TH ST6813140244940002800305%19%76%3%80%17%9%30%61%7%25%68%18%20%23%68%6%24%70%300 or more30%
49ALEGENT CREIGHTON HEALTH IMMANUEL MEDICAL CENTEROMAHA6901 NORTH 72ND ST6812240257221212800813%17%80%3%81%16%9%28%63%5%23%72%17%18%18%76%4%21%75%300 or more29%
50ALEGENT CREIGHTON HEALTH LAKESIDE HOSPITALOMAHA16901 LAKESIDE HILLS CT6813040271780002801303%16%81%2%82%16%8%31%61%4%24%72%15%21%15%80%4%15%81%300 or more32%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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