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rhn hcahps

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
1230072HOLLAND COMMUNITY HOSPITAL602 MICHIGAN AVEHOLLANDMI49423OTTAWA61639251413%20%77%2%18%80%4%25%71%5%24%71%17%20%63%5%20%75%11%39%50%90%10%3%20%77%3%19%78%300 or more43%
2230021LAKELAND HOSPITAL, ST JOSEPH1234 NAPIER AVENUEST JOSEPHMI49085BERRIEN26998383004%17%79%3%15%82%8%29%63%6%23%71%19%17%64%8%19%73%9%32%59%85%15%6%23%71%4%27%69%300 or more37%
3230110MEMORIAL MEDICAL CENTER OF WEST MICHIGAN1 N ATKINSON DRIVELUDINGTONMI49431MASON23184325914%17%79%3%16%81%5%24%71%7%25%68%21%19%60%7%20%73%14%32%54%88%12%8%23%69%5%34%61%300 or more42%
4230174NORTH OTTAWA COMMUNITY HOSPITAL1309 SHELDON RDGRAND HAVENMI49417OTTAWA61684236003%18%79%3%17%80%4%25%71%6%26%68%18%18%64%5%18%77%3%28%69%90%10%5%16%79%4%19%77%300 or more44%
5230217OAKLAWN HOSPITAL200 N MADISONMARSHALLMI49068CALHOUN26978142713%18%79%2%16%82%5%25%70%8%23%69%15%15%70%7%18%75%4%29%67%91%9%4%18%78%2%15%83%300 or more40%
6230040PENNOCK HOSPITAL1009 W GREEN STHASTINGSMI49058BARRY26994534512%17%81%2%14%84%4%28%68%2%28%70%17%20%63%10%24%66%6%33%61%92%8%4%24%72%3%25%72%300 or more36%
7230085SOUTH HAVEN COMMUNITY HOSPITAL955 S BAILEY AVESOUTH HAVENMI49090VAN BUREN26963752713%16%81%2%15%83%4%22%74%6%25%69%19%16%65%12%21%67%8%30%62%86%14%6%24%70%7%27%66%300 or more39%
8230093SPECTRUM HEALTH BIG RAPIDS HOSPITAL605 OAK STREETBIG RAPIDSMI49307MECOSTA23179686911%16%83%0%13%87%3%25%72%4%20%76%10%19%71%6%20%74%6%32%62%91%9%5%16%79%2%18%80%300 or more43%
9230038SPECTRUM HEALTH - BUTTERWORTH CAMPUS100 MICHIGAN ST NEGRAND RAPIDSMI49503KENT61639117742%17%81%4%18%78%7%28%65%5%25%70%19%19%62%6%19%75%10%35%55%89%11%5%19%76%2%18%80%300 or more38%There were discrepancies in the data collection process
10230106SPECTRUM HEALTH GERBER MEMORIAL212 S SULLIVAN STFREMONTMI49412NEWAYGO23192433003%16%81%4%14%82%4%23%73%6%23%71%17%15%68%5%18%77%11%32%57%92%8%8%20%72%4%28%68%300 or more39%
11231317SPECTRUM HEALTH UNITED MEMORIAL - KELSEY CAMPUS418 WASHINGTONLAKEVIEWMI48850LAKE98935272110%10%90%3%11%86%0%3%97%3%7%90%4%14%82%1%10%89%2%18%80%94%6%1%16%83%1%22%77%Fewer than 10042%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
12230035SPECTRUM HEALTH UNITED MEMORIAL - UNITED CAMPUS615 S BOWER STREETGREENVILLEMI48838MONTCALM61675446913%17%80%3%16%81%9%28%63%5%23%72%12%19%69%3%15%82%11%30%59%91%9%4%22%74%3%22%75%300 or more35%
13230003SPECTRUM HEALTH ZEELAND COMMUNITY HOSPITAL8333 FELCH STZEELANDMI49464OTTAWA61677246442%12%86%3%13%84%5%22%73%4%23%73%13%19%68%3%13%84%6%26%68%90%10%4%14%82%3%13%84%300 or more48%

About

AWeiss AWeiss

created Apr 30, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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Hospital Compare
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hospital compare, hcahps, quality, ratings, patient survey, patient survey results
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