Go back to the interactive dataset

Survey of Patients’ Hospital Experiences (HCAHPS)

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
4451510055CABELL HUNTINGTON HOSPITAL INC1340 HAL GREER BOULEVARDHUNTINGTONWV25701CABELL30452620005%17%78%4%15%81%9%24%67%7%22%71%18%17%65%9%18%73%6%28%66%87%13%7%16%77%4%18%78%300 or more28%
4452510058CAMDEN CLARK MEDICAL CENTER800 GARFIELD AVEPARKERSBURGWV26101WOOD30442421115%21%74%5%16%79%10%26%64%7%28%65%23%19%58%10%26%64%15%37%48%82%18%14%30%56%8%33%59%300 or more32%
4453510059CHARLESTON SURGICAL HOSPITAL1306 KANAWHA BL ECHARLESTONWV25301KANAWHA3043434371Not AvailableThe number of cases/patients is too few to report
4454510062BECKLEY ARH HOSPITAL306 STANAFORD ROADBECKLEYWV25801RALEIGH30425534568%15%77%7%13%80%16%22%62%10%19%71%22%15%63%15%17%68%15%29%56%86%14%10%20%70%7%21%72%300 or more33%
4455510070RALEIGH GENERAL HOSPITAL1710 HARPER ROADBECKLEYWV25801RALEIGH304256410011%19%70%10%15%75%23%28%49%14%23%63%27%18%55%13%20%67%20%30%50%81%19%15%30%55%11%32%57%300 or more33%
4456510071BLUEFIELD REGIONAL MEDICAL CENTER500 CHERRY STBLUEFIELDWV24701MERCER30432711008%17%75%4%14%82%18%26%56%10%24%66%21%19%60%11%18%71%11%29%60%85%15%13%28%59%10%31%59%300 or more33%
4457510072WETZEL COUNTY HOSPITAL#3 EAST BENJAMIN DRIVENEW MARTINSVILLEWV26155WETZEL30445580003%23%74%0%15%85%4%23%73%6%26%68%21%16%63%3%15%82%7%32%61%89%11%9%26%65%3%31%66%Between 100 and 29921%
4458510077WILLIAMSON MEMORIAL HOSPITAL859 ALDERSON STREETWILLIAMSONWV25661MINGO304235250012%13%75%4%6%90%29%21%50%16%21%63%31%8%61%8%24%68%18%30%52%81%19%20%20%60%14%27%59%Between 100 and 29915%
4459510082SUMMERSVILLE REGIONAL MEDICAL CENTER400 FAIRVIEW HEIGHTS ROADSUMMERSVILLEWV26651NICHOLAS30487228918%17%75%6%13%81%17%24%59%10%22%68%20%18%62%8%20%72%13%39%48%80%20%13%30%57%9%32%59%300 or more32%
4460510085CAMC TEAYS VALLEY HOSPITAL1400 HOSPITAL DRIVEHURRICANEWV25526PUTNAM30475717008%23%69%4%18%78%16%26%58%10%24%66%28%17%55%12%23%65%23%39%38%78%22%16%26%58%9%35%56%300 or more35%
4461510086WELCH COMMUNITY HOSPITAL454 MCDOWELL STREETWELCHWV24801MCDOWELL30443684616%16%78%5%12%83%12%15%73%6%18%76%21%11%68%2%13%85%5%32%63%88%12%13%17%70%3%35%62%Between 100 and 29929%
4462511300BROADDUS HOSPITAL ASSOCIATION, INCMANSFIELD HILL P O BOX 930PHILIPPIWV26416BARBOUR30445717600%9%91%1%6%93%0%14%86%0%19%81%11%9%80%1%4%95%2%19%79%85%15%7%7%86%1%24%75%Fewer than 10028%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4463511301WEBSTER COUNTY MEMORIAL HOSPITALP O BOX 312 (MILLER MOUNTAIN DRIVE)WEBSTER SPRINGSWV26288WEBSTER3048475682Not AvailableResults are not available for this reporting period
4464511303MINNIE HAMILTON HEALTH CARE CENTER186 HOSPITAL DRIVEGRANTSVILLEWV26147CALHOUN30435492442%20%78%5%11%84%6%27%67%8%18%74%15%20%65%13%17%70%12%42%46%85%15%16%25%59%8%30%62%Fewer than 10036%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4465511304SISTERSVILLE GENERAL HOSPITAL314 SOUTH WELLS STREETSISTERSVILLEWV26175TYLER3046522611Not AvailableResults are not available for this reporting period
4466511306ROANE GENERAL HOSPITAL200 HOSPITAL DRIVESPENCERWV25276ROANE30492744444%16%80%4%5%91%5%22%73%14%16%70%17%12%71%7%13%80%6%34%60%90%10%2%20%78%3%24%73%Fewer than 10032%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4467511307GRAFTON CITY HOSPITAL1 HOSPITAL PLAZAGRAFTONWV26354TAYLOR3042650400Not AvailableResults are not available for this reporting period
4468511308BRAXTON COUNTY MEMORIAL HOSPITAL100 HOYLMAN DRIVEGASSAWAYWV26624BRAXTON30436451565%13%82%6%9%85%9%17%74%9%17%74%21%10%69%0%24%76%13%26%61%74%26%10%22%68%7%21%72%Fewer than 10036%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4469511309WAR MEMORIAL HOSPITAL INC1 HEALTHY WAYBERKELEY SPRINGSWV25411MORGAN30425812343%15%82%3%14%83%9%32%59%5%24%71%19%18%63%6%13%81%5%27%68%85%15%10%17%73%6%28%66%Between 100 and 29933%
4470511310SUMMERS COUNTY ARH HOSPITALTERRACE STREET P O BOX 940HINTONWV25951SUMMERS30446610004%13%83%1%8%91%3%18%79%7%18%75%9%16%75%7%12%81%5%18%77%89%11%4%22%74%2%26%72%Between 100 and 29943%
4471511311HAMPSHIRE MEMORIAL HOSPITAL363 SUNRISE BOULEVARDROMNEYWV26757HAMPSHIRE30482245613%11%86%7%12%81%9%20%71%8%21%71%24%10%66%6%12%82%3%26%71%79%21%5%28%67%3%31%66%Between 100 and 29929%
4472511312PRESTON MEMORIAL HOSPITAL300 S PRICE STREETKINGWOODWV26537PRESTON30432914003%16%81%0%10%90%5%28%67%4%28%68%15%18%67%3%16%81%6%37%57%85%15%7%31%62%0%28%72%Between 100 and 29927%
4473511313BOONE MEMORIAL HOSPITAL701 MADISON AVENUEMADISONWV25130BOONE30436912307%13%80%3%5%92%4%19%77%8%13%79%13%4%83%4%17%79%10%26%64%83%17%6%29%65%5%32%63%Fewer than 10027%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4474511314POCAHONTAS MEMORIAL HOSPITALRR BOX 52 WESTBUCKEYEWV24924POCAHONTAS30479974002%20%78%13%19%68%1%18%81%5%26%69%18%19%63%0%12%88%7%40%53%80%20%8%28%64%4%41%55%Fewer than 10042%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
4475511315POTOMAC VALLEY HOSPITAL100 PIN OAK LANEKEYSERWV26726MINERAL3045973500Not AvailableResults are not available for this reporting period
4476511316GRANT MEMORIAL HOSPITALP O BOX 1019PETERSBURGWV26847GRANT30425710264%17%79%4%13%83%7%21%72%9%22%69%17%16%67%4%14%82%17%39%44%91%9%12%28%60%6%41%53%300 or more35%
4477511317PLATEAU MEDICAL CENTER430 MAIN STREETOAK HILLWV25901FAYETTE30446986004%13%83%1%10%89%7%19%74%8%19%73%19%13%68%6%16%78%8%26%66%88%12%5%17%78%5%23%72%300 or more36%
4478511318MONTGOMERY GENERAL HOSPITAL, INC401 SIXTH AVENUE, FAYETTE COUNTYMONTGOMERYWV25136FAYETTE30444251516%20%74%6%18%76%18%14%68%9%22%69%26%12%62%11%22%67%13%29%58%80%20%12%31%57%12%40%48%Between 100 and 29932%
4479511319JEFFERSON MEDICAL CENTER300 SOUTH PRESTON STREETRANSONWV25438JEFFERSON30472816002%16%82%2%12%86%8%20%72%5%28%67%17%19%64%3%13%84%10%27%63%85%15%8%20%72%4%27%69%Between 100 and 29923%
4480511320JACKSON GENERAL HOSPITAL122 PINNELL STRIPLEYWV25271JACKSON30437227313%17%80%2%12%86%3%25%72%2%25%73%18%14%68%7%15%78%14%30%56%89%11%8%20%72%4%28%68%Between 100 and 29939%
4481520002MINISTRY ST MICHAELS HOSPITAL OF STEVENS POINT900 ILLINOIS AVESTEVENS POINTWI54481PORTAGE71534650003%14%83%4%12%84%7%27%66%6%21%73%13%15%72%3%16%81%6%30%64%91%9%7%22%71%3%28%69%300 or more39%
4482520004MAYO CLINIC HLTH SYSTEM FRANCISCAN MED CTR700 WEST AVENUE SOUTHLA CROSSEWI54601LA CROSSE60878509403%17%80%2%14%84%6%24%70%5%25%70%15%19%66%6%19%75%10%35%55%87%13%5%21%74%2%20%78%300 or more35%
4483520008WAUKESHA MEMORIAL HOSPITAL725 AMERICAN AVEWAUKESHAWI53188WAUKESHA26292810002%15%83%3%17%80%6%25%69%4%23%73%15%20%65%4%15%81%5%27%68%90%10%3%15%82%1%17%82%300 or more41%
4484520009ST ELIZABETH HOSPITAL1506 S ONEIDA STAPPLETONWI54915OUTAGAMIE92073820004%17%79%4%13%83%7%28%65%5%25%70%14%15%71%6%22%72%10%29%61%89%11%5%24%71%4%21%75%300 or more45%
4485520011LAKEVIEW MEDICAL CENTER1700 WEST STOUT STREETRICE LAKEWI54868BARRON71523415153%16%81%3%13%84%6%22%72%5%24%71%13%16%71%4%12%84%6%27%67%89%11%5%14%81%3%15%82%300 or more44%
4486520013SACRED HEART HOSPITAL900 W CLAIREMONT AVEEAU CLAIREWI54701EAU CLAIRE71571741212%17%81%3%16%81%6%23%71%5%24%71%15%19%66%5%17%78%9%32%59%87%13%6%19%75%3%20%77%300 or more40%
4487520017ST JOSEPHS HOSPITAL2661 CTY HWY ICHIPPEWA FALLSWI54729CHIPPEWA71571772002%15%83%3%12%85%5%19%76%5%23%72%15%16%69%8%14%78%6%30%64%89%11%6%19%75%2%22%76%300 or more35%
4488520019MINISTRY SAINT MARYS HOSPITAL2251 NORTH SHORE DRRHINELANDERWI54501ONEIDA71536120003%15%82%4%13%83%7%24%69%5%24%71%15%16%69%5%17%78%12%34%54%89%11%8%23%69%5%30%65%300 or more45%
4489520021UNITED HOSPITAL SYSTEM6308 EIGHTH AVEKENOSHAWI53143KENOSHA26265620113%20%77%4%18%78%6%25%69%7%24%69%20%16%64%5%18%77%9%37%54%82%18%7%21%72%3%24%73%300 or more34%
4490520027COLUMBIA ST MARYS HOSPITAL OZAUKEE13111 N PORT WASHINGTON RDMEQUONWI53097OZAUKEE26224373004%17%79%3%16%81%9%34%57%5%27%68%16%20%64%12%21%67%5%36%59%88%12%7%23%70%4%22%74%300 or more41%
4491520028THE MONROE CLINIC2005 5TH STREETMONROEWI53566GREEN60832410002%12%86%3%14%83%4%21%75%5%20%75%11%17%72%4%15%81%6%26%68%89%11%4%17%79%2%21%77%300 or more45%
4492520030ASPIRUS WAUSAU HOSPITAL333 PINE RIDGE BLVDWAUSAUWI54401MARATHON71584721213%16%81%2%16%82%6%29%65%4%23%73%16%23%61%8%19%73%7%33%60%90%10%5%16%79%2%17%81%300 or more51%
4493520033RIVERVIEW HOSPITAL ASSOC410 DEWEY STWISCONSIN RAPIDSWI54495WOOD71542360603%16%81%5%14%81%8%22%70%6%23%71%14%16%70%4%11%85%5%24%71%88%12%8%20%72%5%24%71%300 or more45%
4494520034AURORA MED CTR MANITOWOC CTY5000 MEMORIAL DRTWO RIVERSWI54241MANITOWOC92079450002%17%81%3%16%81%5%24%71%4%22%74%14%20%66%2%11%87%7%31%62%89%11%5%18%77%2%19%79%300 or more35%
4495520035AURORA SHEBOYGAN MEM MED CTR2629 N 7TH STSHEBOYGANWI53083SHEBOYGAN92045150003%17%80%3%14%83%7%31%62%3%23%74%13%20%67%8%20%72%9%28%63%91%9%7%22%71%3%24%73%300 or more43%
4496520037MINISTRY SAINT JOSEPHS HOSPITAL611 ST JOSEPH AVEMARSHFIELDWI54449WOOD71538778504%18%78%6%21%73%8%33%59%6%25%69%17%20%63%7%20%73%14%38%48%86%14%10%24%66%5%25%70%300 or more43%
4497520038AURORA MEDICAL CTR WASHINGTON COUNTY1032 E SUMNER STHARTFORDWI53027WASHINGTON26267323003%18%79%3%14%83%6%22%72%5%24%71%17%18%65%3%18%79%9%34%57%88%12%7%25%68%5%28%67%300 or more40%
4498520041DIVINE SAVIOR HEALTHCARE2817 NEW PINERY ROADPORTAGEWI53901COLUMBIA60874241313%18%79%4%15%81%5%22%73%5%28%67%16%14%70%6%20%74%11%30%59%84%16%9%23%68%4%34%62%300 or more36%
4499520044ST NICHOLAS HOSPITAL3100 SUPERIOR AVESHEBOYGANWI53081SHEBOYGAN92045983003%20%77%5%15%80%8%28%64%7%25%68%16%19%65%8%18%74%11%33%56%87%13%8%25%67%3%28%69%300 or more43%
4500520045THEDA CLARK MED CTR130 2ND STNEENAHWI54956WINNEBAGO92072931003%18%79%4%15%81%6%25%69%5%25%70%16%18%66%6%19%75%12%33%55%89%11%5%19%76%2%18%80%300 or more43%

About

cms cms

created Sep 23, 2011

updated Apr 16, 2014

View Full Page
Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

Activity
Community Rating
Current value: 0.0 out of 5
Your Rating
Current value: out of 5
Raters
0
Visits
77121
Downloads
13158
Comments
9
Contributors
0
Meta
Category
Hospital Compare
Permissions
Public
Tags
hospital compare, hcahps, quality, ratings, patient survey, patient survey results
Row Count
4681
Licensing and Attribution
Data Provided By
(none)
Source Link
(none)

Filter

  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;

Sort

  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;
  • ;

Search

Saved Views

No other views on this dataset

Post a Comment

Comments

  • Total Comments: 9
  • Average Rating: 0.0

  • Rating: No rating
  • Author: Bush
  • Posted: over 1 year ago

Does anyone know if the VBP payout reports for all hospitals will be available for download?

  • Rating: No rating
  • Author: Ryan
  • Posted: over 1 year ago

Can anyone provide data or a reference referring to the patients that choose not to respond?

  • Rating: No rating
  • Author: Martha
  • Posted: over 1 year ago

Data from prior years is available here: http://www.hospitalcompare.hhs.gov/Resources/Download-Data.aspx This site also links to the current downloadable database, which contains data collection periods and response rates.

  • Rating: No rating
  • Author: Susan Touhsaent
  • Posted: about 2 years ago

Where can I find annual HCAHPS data (e.g., 2009, 2010)? I downloaded such information last year and now cannot find a place to do that.

  • Rating: No rating
  • Author: Beth
  • Posted: over 2 years ago

Is the data available that shows the number of surveys sent or returned??

  • Rating: No rating
  • Author: jmriley
  • Posted: over 2 years ago

Can we get data from previous time periods?

  • Rating: No rating
  • Author: Dziok
  • Posted: about 3 years ago

What's the time frame for this data? Is it a continuous update? If it is how far behind does it lag? And when does the data set begin? Thanks

  • Rating: No rating
  • Author: Andy
  • Posted: about 3 years ago

Response rates are very low for some surveys. Users should be aware of bias. I have observed some correlation between survey ratings and response rates.

Sharing

This dataset is public

Publishing

See Preview