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Survey of Patients’ Hospital Experiences (HCAHPS)

Row numberProvider NumberHospital NameAddress 1Address 2Address 3CityStateZIP CodeCounty NamePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who reported that staff "Always" explained about medicines before giving it to them.Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.Percent of patients who reported that their room and bathroom were "Usually" clean.Percent of patients who reported that their room and bathroom were "Always" clean.Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.Percent of patients who reported that the area around their room was "Usually" quiet at night.Percent of patients who reported that the area around their room was "Always" quiet at night.Percent of patients who reported that YES,they were given information about what to do during their recovery at home.Percent of patients who reported that they were not given information about what to do during their recovery at home.Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
601060003LONGMONT UNITED HOSPITAL1950 MOUNTAIN VIEW AVENUELONGMONTCO80501BOULDER30365151113%18%79%4%17%79%6%27%67%8%23%69%18%19%63%9%21%70%9%27%64%88%12%7%17%76%5%21%74%300 or more39%
602060004PLATTE VALLEY MEDICAL CENTER1600 PRAIRIE CENTER PARKWAYBRIGHTONCO80601ADAMS30349816014%19%77%2%16%82%7%24%69%6%24%70%16%17%67%6%18%76%7%30%63%88%12%6%17%77%4%21%75%300 or more33%
603060006MONTROSE MEMORIAL HOSPITAL800 S 3RD STMONTROSECO81401MONTROSE97024922113%19%78%4%15%81%6%19%75%5%26%69%13%21%66%2%12%86%7%33%60%84%16%5%20%75%4%24%72%300 or more33%
604060008SAN LUIS VALLEY REGIONAL MEDICAL CENTER106 BLANCA AVEALAMOSACO81101ALAMOSA71958925116%23%71%6%14%80%12%27%61%8%24%68%22%19%59%9%19%72%15%35%50%81%19%15%37%48%9%46%45%300 or more24%
605060009EXEMPLA LUTHERAN MEDICAL CENTER8300 W 38TH AVEWHEAT RIDGECO80033JEFFERSON30342545003%19%78%3%19%78%7%30%63%4%25%71%17%21%62%8%22%70%8%32%60%88%12%5%19%76%4%19%77%300 or more30%
606060010POUDRE VALLEY HOSPITAL1024 S LEMAY AVEFORT COLLINSCO80524LARIMER97049570003%18%79%5%17%78%7%25%68%5%23%72%17%18%65%6%16%78%9%33%58%88%12%5%17%78%3%16%81%300 or more34%
607060011DENVER HEALTH MEDICAL CENTER777 BANNOCK STDENVERCO80204DENVER30343660006%21%73%4%19%77%12%30%58%10%26%64%18%20%62%16%24%60%9%31%60%85%15%8%23%69%6%26%68%300 or more24%
608060012CENTURA HEALTH-ST MARY CORWIN MEDICAL CENTER1008 MINNEQUA AVEPUEBLOCO81004PUEBLO71955740005%17%78%4%16%80%10%25%65%7%23%70%15%18%67%9%18%73%13%31%56%86%14%7%20%73%5%20%75%300 or more35%There were discrepancies in the data collection process
609060013MERCY REGIONAL MEDICAL CENTER1010 THREE SPRINGS BLVDDURANGOCO81301LA PLATA97024743112%16%82%1%15%84%5%24%71%4%21%75%13%18%69%7%16%77%7%34%59%90%10%4%17%79%3%13%84%300 or more37%
610060014PRESBYTERIAN ST LUKES MEDICAL CENTER1719 E 19TH AVEDENVERCO80218DENVER30383960004%22%74%3%18%79%9%28%63%7%25%68%16%19%65%7%21%72%7%31%62%88%12%7%22%71%4%21%75%300 or more31%
611060015CENTURA HEALTH-ST ANTHONY HOSPITAL11600 WEST 2ND PLACELAKEWOODCO80228JEFFERSON72032100004%19%77%3%19%78%8%28%64%5%24%71%18%18%64%9%18%73%8%30%62%88%12%7%18%75%4%17%79%300 or more33%
612060016CENTURA HEALTH-ST THOMAS MORE HOSPITAL1338 PHAY AVECANON CITYCO81212FREMONT71928520004%19%77%3%16%81%8%26%66%7%22%71%22%18%60%9%25%66%8%36%56%83%17%8%28%64%9%29%62%300 or more36%
613060020PARKVIEW MEDICAL CENTER INC400 W 16TH STREETPUEBLOCO81003PUEBLO71958440004%17%79%6%17%77%10%26%64%7%22%71%20%17%63%5%14%81%10%33%57%84%16%7%17%76%4%16%80%300 or more26%
614060022UNIVERSITY COLO HEALTH MEMORIAL HOSPITAL CENTRAL1400 E BOULDER STCOLORADO SPRINGSCO80909EL PASO71936550005%23%72%6%18%76%11%25%64%8%28%64%20%20%60%10%25%65%14%34%52%84%16%8%27%65%5%26%69%300 or more31%
615060023ST MARYS HOSPITAL AND MEDICAL CENTER2635 N 7TH STREETGRAND JUNCTIONCO81502MESA97029819504%20%76%3%17%80%8%31%61%6%25%69%18%20%62%10%21%69%10%36%54%87%13%6%22%72%3%21%76%300 or more36%
616060024UNIVERSITY OF COLORADO HOSPITAL ANSCHUTZ INPATIENT12605 EAST 16TH AVENUEAURORACO80045ADAMS72084800003%18%79%5%16%79%8%27%65%6%23%71%16%18%66%10%21%69%11%28%61%85%15%6%17%77%3%16%81%300 or more30%
617060027BOULDER COMMUNITY HOSPITAL1100 BALSAM AVENUEBOULDERCO80304BOULDER30344022734%20%76%4%16%80%8%24%68%7%23%70%19%16%65%9%21%70%8%31%61%88%12%6%25%69%5%21%74%300 or more41%
618060028EXEMPLA SAINT JOSEPH HOSPITAL1835 FRANKLIN STDENVERCO80218DENVER30383771113%19%78%3%16%81%6%25%69%5%25%70%15%20%65%10%23%67%9%33%58%90%10%6%20%74%3%21%76%300 or more38%
619060030MCKEE MEDICAL CENTER2000 BOISE AVELOVELANDCO80538LARIMER97020320393%16%81%3%15%82%7%24%69%5%21%74%14%16%70%6%16%78%7%31%62%92%8%5%21%74%3%19%78%300 or more28%
620060031CENTURA HEALTH-PENROSE ST FRANCIS HEALTH SERVICES2222 N NEVADA AVECOLORADO SPRINGSCO80907EL PASO71977650004%18%78%3%16%81%10%27%63%7%24%69%18%18%64%11%22%67%8%29%63%87%13%7%20%73%4%18%78%300 or more37%
621060032ROSE MEDICAL CENTER4567 E 9TH AVENUEDENVERCO80220DENVER30332021214%20%76%4%17%79%8%27%65%6%22%72%16%19%65%7%20%73%7%28%65%89%11%5%18%77%3%18%79%300 or more33%
622060034SWEDISH MEDICAL CENTER501 E HAMPDEN AVENUEENGLEWOODCO80113ARAPAHOE30378850005%21%74%5%20%75%9%31%60%7%27%66%20%21%59%10%20%70%10%33%57%86%14%8%23%69%5%23%72%300 or more32%
623060036ARKANSAS VALLEY REGIONAL MEDICAL CENTER1100 CARSON AVENUELA JUNTACO81050OTERO71938360005%23%72%4%15%81%10%26%64%7%27%66%20%22%58%6%18%76%9%35%56%80%20%15%33%52%8%43%49%300 or more28%
624060043KEEFE MEMORIAL HOSPITAL602 N 6TH W STCHEYENNE WELLSCO80810CHEYENNE71976756610%1%99%0%7%93%0%9%91%0%5%95%1%10%89%8%2%90%88%12%0%1%99%0%1%99%Fewer than 10036%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
625060044COLORADO PLAINS MEDICAL CENTER1000 LINCOLN STFORT MORGANCO80701MORGAN97086733913%16%81%2%14%84%6%25%69%4%21%75%17%14%69%7%17%76%4%31%65%87%13%6%20%74%2%26%72%300 or more35%
626060049YAMPA VALLEY MEDICAL CENTER1024 CENTRAL PARK DRSTEAMBOAT SPRINGSCO80487ROUTT97087913223%16%81%3%14%83%4%18%78%6%22%72%16%15%69%8%16%76%7%24%69%90%10%6%13%81%4%11%85%300 or more36%
627060054COMMUNITY HOSPITAL2021 N 12TH STGRAND JUNCTIONCO81501MESA97025662013%15%82%4%15%81%6%22%72%6%24%70%17%15%68%10%18%72%15%33%52%85%15%7%18%75%3%15%82%300 or more39%There were discrepancies in the data collection process
628060064CENTURA HEALTH-PORTER ADVENTIST HOSPITAL2525 S DOWNING STDENVERCO80210DENVER30377819553%19%78%4%17%79%7%26%67%6%25%69%18%20%62%7%21%72%7%32%61%87%13%6%20%74%4%20%76%300 or more37%
629060065NORTH SUBURBAN MEDICAL CENTER9191 GRANT STTHORNTONCO80229ADAMS30345178006%20%74%6%17%77%12%27%61%8%23%69%19%18%63%12%18%70%14%31%55%85%15%10%25%65%8%28%64%300 or more28%
630060071DELTA COUNTY MEMORIAL HOSPITAL1501 E 3RD STREETDELTACO81416DELTA97087476815%20%75%5%16%79%6%24%70%4%24%72%18%22%60%6%16%78%7%35%58%85%15%11%18%71%6%22%72%Between 100 and 29933%
631060075VALLEY VIEW HOSPITAL ASSOCIATION1906 BLAKE AVEGLENWOOD SPRINGSCO81601GARFIELD97094565353%19%78%5%12%83%6%22%72%5%22%73%15%19%66%7%14%79%7%28%65%88%12%5%14%81%3%16%81%300 or more30%
632060076STERLING REGIONAL MEDCENTER615 FAIRHURST STSTERLINGCO80751LOGAN97052201222%15%83%2%15%83%4%20%76%3%23%74%13%17%70%5%17%78%5%24%71%91%9%6%18%76%4%29%67%Between 100 and 29931%
633060096VAIL VALLEY MEDICAL CENTER181 W MEADOW DRIVEVAILCO81657EAGLE97047624514%16%80%3%14%83%7%22%71%6%23%71%18%19%63%4%13%83%8%29%63%89%11%5%17%78%2%18%80%300 or more32%
634060100MEDICAL CENTER OF AURORA, THE1501 S POTOMAC STAURORACO80012ARAPAHOE30369526005%18%77%6%19%75%9%26%65%6%24%70%17%20%63%8%21%71%8%30%62%84%16%8%22%70%5%25%70%300 or more33%
635060103CENTURA HEALTH-AVISTA ADVENTIST HOSPITAL100 HEALTH PARK DRIVELOUISVILLECO80027BOULDER30367310003%17%80%2%16%82%5%24%71%6%22%72%13%18%69%7%20%73%5%30%65%90%10%6%13%81%3%16%81%300 or more37%
636060104CENTURA HEALTH-ST ANTHONY NORTH HOSPITAL2551 W 84TH AVENUEWESTMINSTERCO80031JEFFERSON30343032016%18%76%5%16%79%10%30%60%8%26%66%18%19%63%13%21%66%14%34%52%85%15%10%23%67%7%24%69%300 or more29%
637060107NATIONAL JEWISH HEALTH1400 JACKSON STDENVERCO80206DENVER3033884461Not AvailableThe number of cases/patients is too few to report
638060112SKY RIDGE MEDICAL CENTER10101 RIDGE GATE PARKWAYLONE TREECO80124DOUGLAS72022510004%19%77%4%19%77%8%27%65%6%26%68%18%18%64%7%18%75%6%29%65%88%12%6%18%76%3%20%77%300 or more33%
639060113CENTURA HEALTH-LITTLETON ADVENTIST HOSPITAL7700 S BROADWAYLITTLETONCO80122ARAPAHOE30373058884%19%77%4%17%79%8%30%62%7%25%68%18%22%60%9%22%69%10%36%54%86%14%7%21%72%5%19%76%300 or more34%
640060114PARKER ADVENTIST HOSPITAL9395 CROWN CREST BLVDPARKERCO80138DOUGLAS30326940004%17%79%3%17%80%7%30%63%7%24%69%15%19%66%8%23%69%6%30%64%91%9%7%16%77%4%16%80%300 or more32%
641060116EXEMPLA GOOD SAMARITAN MEDICAL CENTER LLC200 EXEMPLA CIRCLELAFAYETTECO80026BOULDER30368940004%19%77%3%16%81%7%29%64%5%26%69%16%19%65%8%23%69%6%30%64%90%10%5%18%77%3%17%80%300 or more37%
642060117ANIMAS SURGICAL HOSPITAL, LLC575 RIVERGATE LANEDURANGOCO81301LA PLATA97024735372%11%87%2%8%90%3%7%90%4%13%83%9%16%75%3%10%87%4%16%80%89%11%2%7%91%1%8%91%300 or more58%
643060118ST ANTHONY SUMMIT MEDICAL CENTER340 PEAK ONE DRIVEFRISCOCO80443SUMMIT97066833002%14%84%4%19%77%4%19%77%4%23%73%13%22%65%5%17%78%2%26%72%90%10%4%11%85%2%16%82%300 or more34%
644060119MEDICAL CENTER OF THE ROCKIES2500 ROCKY MOUNTAIN AVENUELOVELANDCO80538LARIMER97062425003%17%80%4%15%81%6%28%66%5%22%73%16%17%67%5%14%81%4%28%68%88%12%4%13%83%2%14%84%300 or more35%
645060124ORTHOCOLORADO HOSPITAL AT ST ANTHONY MED CAMPUS11650 W 2ND PLACELAKEWOODCO80228JEFFERSON72032150003%17%80%2%14%84%6%27%67%5%22%73%12%19%69%5%11%84%1%22%77%91%9%6%13%81%5%12%83%300 or more59%
646061300WEISBROD MEMORIAL COUNTY HOSPITAL1208 LUTHER STREETEADSCO81036KIOWA7194385401Not AvailableResults are not available for this reporting period
647061301RIO GRANDE HOSPITAL310 COUNTY RD 14DEL NORTECO81132RIO GRANDE71965725103%23%74%3%21%76%3%25%72%1%27%72%15%11%74%2%16%82%0%32%68%85%15%4%19%77%0%27%73%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
648061302FAMILY HEALTH WEST HOSPITAL300 WEST OTTLEY AVENUEFRUITACO81521MESA9708589871Not AvailableResults are not available for this reporting period
649061303EAST MORGAN COUNTY HOSPITAL DISTRICT2400 W EDISON STBRUSHCO80723MORGAN97084262000%12%88%3%14%83%2%25%73%1%23%76%6%24%70%5%9%86%8%27%65%88%12%3%17%80%2%15%83%Fewer than 10034%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
650061304HAXTUN HOSPITAL DISTRICT235 W FLETCHER STREETHAXTUNCO80731PHILLIPS970774612310%22%68%0%15%85%4%16%80%0%22%78%31%18%51%1%4%95%5%17%78%69%31%0%15%85%0%4%96%Fewer than 10028%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance

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cms cms

created Sep 23, 2011

updated Apr 16, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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Hospital Compare
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Comments

  • Total Comments: 9
  • Average Rating: 0.0

  • Rating: No rating
  • Author: Bush
  • Posted: over 1 year ago

Does anyone know if the VBP payout reports for all hospitals will be available for download?

  • Rating: No rating
  • Author: Ryan
  • Posted: over 1 year ago

Can anyone provide data or a reference referring to the patients that choose not to respond?

  • Rating: No rating
  • Author: Martha
  • Posted: over 1 year ago

Data from prior years is available here: http://www.hospitalcompare.hhs.gov/Resources/Download-Data.aspx This site also links to the current downloadable database, which contains data collection periods and response rates.

  • Rating: No rating
  • Author: Susan Touhsaent
  • Posted: almost 2 years ago

Where can I find annual HCAHPS data (e.g., 2009, 2010)? I downloaded such information last year and now cannot find a place to do that.

  • Rating: No rating
  • Author: Beth
  • Posted: over 2 years ago

Is the data available that shows the number of surveys sent or returned??

  • Rating: No rating
  • Author: jmriley
  • Posted: over 2 years ago

Can we get data from previous time periods?

  • Rating: No rating
  • Author: Dziok
  • Posted: almost 3 years ago

What's the time frame for this data? Is it a continuous update? If it is how far behind does it lag? And when does the data set begin? Thanks

  • Rating: No rating
  • Author: Andy
  • Posted: almost 3 years ago

Response rates are very low for some surveys. Users should be aware of bias. I have observed some correlation between survey ratings and response rates.

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