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Patient Satisfaction Results 2013 Alphabetical

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberProvider NumberHospital NameAddress 1CityZIP CodePhone NumberPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.Percent of patients who reported that they "Usually" received help as soon as they wanted.Percent of patients who reported that they "Always" received help as soon as they wanted.Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.Percent of patients who reported that their pain was "Usually" well controlled.Percent of patients who reported that their pain was "Always" well controlled.Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Number of Completed SurveysSurvey Response Rate PercentHospital Footnote
351100213BLAKE MEDICAL CENTER2020 59TH ST WBRADENTON3420994179266119%21%70%7%75%18%15%28%57%11%25%64%29%18%27%62%8%26%66%300 or more33%
352360095BLANCHARD VALLEY HOSPITAL1900 SOUTH MAIN STREETFINDLAY4584041942345003%14%83%3%84%13%7%25%68%6%24%70%17%18%17%79%2%24%74%300 or more41%
353111302BLECKLEY MEMORIAL HOSPITAL145 EAST PEACOCK STREETCOCHRAN310144789346211Not AvailableResults are not available for this reporting period
354140015BLESSING HOSPITALBROADWAY AT 11TH STREETQUINCY6230121722358113%13%84%5%79%16%7%24%69%6%24%70%15%16%24%69%4%23%73%300 or more37%There were discrepancies in the data collection process
355440011BLOUNT MEMORIAL HOSPITAL907 E LAMAR ALEXANDER PARKWAYMARYVILLE3780486598372116%19%75%5%79%16%14%26%60%9%24%67%22%17%26%61%8%28%64%300 or more32%
356341321BLOWING ROCK HOSPITAL418 CHESTNUT DRIVEBLOWING ROCK286058282953136Not AvailableResults are not available for this reporting period
357510071BLUEFIELD REGIONAL MEDICAL CENTER500 CHERRY STBLUEFIELD2470130432711008%17%75%4%82%14%18%26%56%10%24%66%21%19%28%59%10%31%59%300 or more33%
358181308BLUEGRASS COMMUNITY HOSPITAL360 AMSDEN AVENUEVERSAILLES4038385987923003%16%81%2%80%18%7%21%72%5%18%77%11%9%30%62%6%32%62%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
359201300BLUE HILL MEMORIAL HOSPITAL57 WATER STREETBLUE HILL0461420737428360%17%83%4%81%15%4%18%78%3%22%75%13%13%22%76%3%21%76%Between 100 and 29935%
360461310BLUE MOUNTAIN HOSPITAL802 SOUTH 200 WESTBLANDING845114356783993Not AvailableResults are not available for this reporting period
361381305BLUE MOUNTAIN HOSPITAL170 FORD ROADJOHN DAY9784554157513111%14%85%3%85%12%4%18%78%1%16%83%16%9%27%67%2%32%66%Fewer than 10032%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
362361322BLUFFTON HOSPITAL139 GARAU STREETBLUFFTON4581741935890102%10%88%2%91%7%4%10%86%5%14%81%19%19%8%91%1%13%86%Between 100 and 29940%
363150075BLUFFTON REGIONAL MEDICAL CENTER303 S MAIN STBLUFFTON4671426082432103%14%83%3%80%17%5%25%70%3%25%72%15%21%18%76%2%23%75%300 or more33%
364170110BOB WILSON MEMORIAL GRANT COUNTY HOSPITAL415 N MAIN STREETULYSSES6788062035612661%23%76%6%74%20%1%24%75%3%31%66%24%11%37%55%4%34%62%Fewer than 10025%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
365100168BOCA RATON REGIONAL HOSPITAL800 MEADOWS RDBOCA RATON3348656136250025%20%75%4%81%15%14%27%59%6%24%70%24%18%22%70%4%20%76%300 or more40%
366440181BOLIVAR GENERAL HOSPITAL650 NUCKOLLS ROADBOLIVAR3800873165831003%8%89%3%84%13%0%8%92%6%24%70%1%15%34%64%0%45%55%Fewer than 10020%Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
367250093BOLIVAR MEDICAL CENTERHWY 8 ECLEVELAND38732662846255110%13%77%6%84%10%14%19%67%11%18%71%21%12%25%62%9%34%57%300 or more26%
368131328BONNER GENERAL HOSPITAL520 NORTH THIRD AVENUESANDPOINT8386420826314412%18%80%4%79%17%5%19%76%4%17%79%14%18%24%70%3%26%71%300 or more29%
369330135BON SECOURS COMMUNITY HOSPITAL160 EAST MAIN STREETPORT JERVIS1277184585653515%15%80%8%76%16%9%21%70%7%18%75%22%18%27%63%7%29%64%300 or more28%
370490011BON SECOURS DEPAUL MEDICAL CENTER150 KINGSLEY LANENORFOLK23505757889500010%20%70%5%78%17%15%28%57%10%24%66%25%18%25%63%10%27%63%300 or more33%
371210013BON SECOURS HOSPITAL2000 W BALTIMORE STREETBALTIMORE21223410362300018%15%67%11%76%13%32%24%44%21%20%59%29%13%35%47%19%38%43%300 or more19%
372490017BON SECOURS MARYVIEW MEDICAL CENTER3636 HIGH STREETPORTSMOUTH2370775739822009%18%73%5%81%14%18%25%57%10%23%67%25%17%28%59%11%33%56%300 or more32%
373490069BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER8260 ATLEE ROADMECHANICSVILLE2311680476460005%17%78%3%81%16%8%25%67%7%23%70%20%18%22%71%4%21%75%300 or more31%
374490094BON SECOURS RICHMOND COMMUNITY HOSPITAL1500 N. 28TH STREETRICHMOND2322380422517008%12%80%3%86%11%13%19%68%11%19%70%16%15%25%68%5%25%70%Between 100 and 29925%
375490136BON SECOURS ST FRANCIS MEDICAL CENTER13700 ST FRANCIS BLVD, SUITE 100MIDLOTHIAN2311480459474006%19%75%5%79%16%12%29%59%8%23%69%23%19%19%72%5%19%76%300 or more32%
376420065BON SECOURS-ST FRANCIS XAVIER HOSPITAL2095 HENRY TECKLENBURG DRIVECHARLESTON2941484340210064%14%82%3%84%13%8%20%72%6%22%72%17%15%15%79%4%15%81%300 or more18%
377490059BON SECOURS ST MARYS HOSPITAL5801 BREMO RDRICHMOND2322680428520114%16%80%4%80%16%9%27%64%6%23%71%18%19%20%73%3%19%78%300 or more32%
378281334BOONE COUNTY HEALTH CENTERP O BOX 151, 723 WEST FAIRVIEW STALBION6862040239521911%13%86%2%93%5%6%17%77%4%24%72%10%19%10%87%2%14%84%Between 100 and 29947%
379161372BOONE COUNTY HOSPITAL1015 UNION STREETBOONE5003651543231403%18%79%3%86%11%6%26%68%4%27%69%13%25%24%72%3%26%71%300 or more36%
380260068BOONE HOSPITAL CENTER1600 E BROADWAYCOLUMBIA6520157381580003%19%78%2%84%14%6%28%66%5%25%70%19%21%17%78%2%16%82%300 or more52%
381511313BOONE MEMORIAL HOSPITAL701 MADISON AVENUEMADISON2513030436912307%13%80%3%92%5%4%19%77%8%13%79%13%4%29%65%5%32%63%Fewer than 10027%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
382041318BOONEVILLE COMMUNITY HOSPITAL880 WEST MAINBOONEVILLE729274796752800Not AvailableResults are not available for this reporting period
383231315BORGESS-LEE MEMORIAL HOSPITAL420 W HIGH STREETDOWAGIAC4904726978286812%16%82%5%82%13%8%23%69%5%21%74%23%18%24%71%8%26%66%Between 100 and 29928%
384230117BORGESS MEDICAL CENTER1521 GULL ROADKALAMAZOO4904826922670003%17%80%5%80%15%9%30%61%7%21%72%20%21%23%72%5%20%75%300 or more44%
385521344BOSCOBEL AREA HEALTH CARE205 PARKER STBOSCOBEL5380560837541121%13%86%3%83%14%0%20%80%2%16%82%14%14%20%79%1%31%68%Fewer than 10045%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
386223302BOSTON CHILDREN'S HOSPITAL300 LONGWOOD AVENUEBOSTON021156177356000Not AvailableResults are not available for this reporting period
387220031BOSTON MEDICAL CENTER CORPORATION1 BOSTON MEDICAL CENTER PLACEBOSTON0211861763880008%21%71%7%76%17%16%27%57%12%27%61%19%18%21%66%10%22%68%300 or more20%
388260009BOTHWELL REGIONAL HEALTH CENTER601 E 14TH STSEDALIA6530266082688333%15%82%4%83%13%5%22%73%7%21%72%17%19%22%72%4%32%64%300 or more46%
389230151BOTSFORD HOSPITAL28050 GRAND RIVER AVENUEFARMINGTON HILLS4833624847180005%18%77%5%78%17%10%29%61%7%23%70%22%19%27%63%6%29%65%300 or more24%
390291309BOULDER CITY HOSPITAL901 ADAMS BLVDBOULDER CITY890057022934111Not AvailableResults are not available for this reporting period
391060027BOULDER COMMUNITY HOSPITAL1100 BALSAM AVENUEBOULDER8030430344022734%20%76%4%80%16%8%24%68%7%23%70%19%16%25%69%5%21%74%300 or more41%
392131301BOUNDARY COMMUNITY HOSPITAL6640 KANIKSU STREETBONNERS FERRY838052082674850Not AvailableResults are not available for this reporting period
393180046BOURBON COMMUNITY HOSPITAL9 LINVILLE DRIVEPARIS4036185998736005%11%84%8%82%10%7%21%72%10%22%68%12%23%24%68%6%33%61%Between 100 and 29931%
394450497BOWIE MEMORIAL HOSPITAL705 EAST GREENWOOD AVBOWIE7623094087211262%12%86%2%93%5%4%17%79%2%16%82%17%15%22%74%3%27%70%Fewer than 10033%Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance
395281360BOX BUTTE GENERAL HOSPITALP O BOX 810, 2101 BOX BUTTE AVEALLIANCE6930130876266603%22%75%2%85%13%3%24%73%7%22%71%12%17%43%52%3%37%60%Between 100 and 29928%
396270057BOZEMAN DEACONESS HOSPITAL915 HIGHLAND BLVDBOZEMAN5971540658550003%20%77%5%80%15%7%29%64%5%24%71%18%21%20%72%4%25%71%300 or more33%
397390118BRADFORD REGIONAL MEDICAL CENTER116 INTERSTATE PARKWAYBRADFORD1670181436841435%17%78%5%78%17%9%22%69%5%23%72%21%19%27%62%4%42%54%300 or more33%
398041327BRADLEY COUNTY MEDICAL CENTER404 SOUTH BRADLEY STREETWARREN716718702263731Not AvailableResults are not available for this reporting period
399100243BRANDON REGIONAL HOSPITAL119 OAKFIELD DRBRANDON3351181368155519%22%69%8%74%18%15%30%55%11%25%64%29%17%28%58%10%33%57%300 or more26%
400390076BRANDYWINE HOSPITAL201 REECEVILLE ROADCOATESVILLE1932061038380006%17%77%4%78%18%9%26%65%9%20%71%22%17%26%64%8%30%62%300 or more32%

About

Devon Hill Associates Devon Hill Associates

created Jan 16, 2013

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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