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Patient Hospital Survey Results for Maricopa County

This is a filtered view based on Survey of Patients’ Hospital Experiences (HCAHPS).

Row numberHospital NameCityPercent of patients who reported that their nurses "Sometimes" or "Never" communicated well.Percent of patients who reported that their nurses "Usually" communicated well.Percent of patients who reported that their nurses "Always" communicated well.Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.Percent of patients who reported that their doctors "Usually" communicated well.Percent of patients who reported that their doctors "Always" communicated well.Percent of patients who reported NO,they would not recommend the hospital.Percent of patients who reported YES,they would probably recommend the hospital.Percent of patients who reported YES,they would definitely recommend the hospital.Survey Response Rate PercentHospital Footnote
1MARYVALE HOSPITALPHOENIX7%20%73%6%17%77%9%31%60%27%There were discrepancies in the data collection process
2BANNER GOOD SAMARITAN MEDICAL CENTERPHOENIX4%16%80%3%16%81%4%18%78%26%
3JOHN C LINCOLN NORTH MOUNTAIN HOSPITALPHOENIX6%21%73%7%20%73%7%22%71%32%
4MARICOPA MEDICAL CENTERPHOENIX8%20%72%8%18%74%11%24%65%11%
5ST JOSEPH'S HOSPITAL AND MEDICAL CENTERPHOENIX5%18%77%6%17%77%5%17%78%21%
6PHOENIX BAPTIST HOSPITALPHOENIX6%22%72%6%18%76%7%27%66%28%There were discrepancies in the data collection process
7ST LUKES MEDICAL CENTERPHOENIX7%17%76%5%15%80%8%26%66%32%
8PHOENIX INDIAN MEDICAL CENTERPHOENIX6%21%73%4%15%81%9%33%58%32%
9PARADISE VALLEY HOSPITALPHOENIX6%19%75%6%19%75%9%26%65%28%There were discrepancies in the data collection process
10JOHN C LINCOLN DEER VALLEY HOSPITALPHOENIX6%20%74%7%20%73%7%20%73%32%
11MAYO CLINIC HOSPITALPHOENIX2%13%85%2%12%86%1%7%92%37%There were discrepancies in the data collection process
12SURGICAL HOSPITAL OF PHOENIX, THEPHOENIX2%13%85%6%14%80%3%15%82%47%
13BANNER ESTRELLA MEDICAL CENTERPHOENIX4%17%79%3%16%81%4%18%78%28%
14OASIS HOSPITALPHOENIX3%15%82%4%13%83%4%12%84%59%
15PHOENIX CHILDREN'S HOSPITALPHOENIXResults are not available for this reporting period

About

Group 17 Group 17

created Oct 08, 2012

updated Mar 21, 2014

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Description

A list of hospital ratings for the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay.

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Hospital Compare
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hospital compare, hcahps, quality, ratings, patient survey
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